1. Introduction
The MOJOGEAR Mini XL 20,000 mAh Power Bank is a high-capacity portable charger designed to provide fast and efficient power to your mobile devices. With its compact design and multiple charging ports, it's an ideal companion for travel, outdoor activities, or daily use, ensuring your smartphones, tablets, and other compatible gadgets stay charged.
2. Safety Information
Please read and follow these safety guidelines carefully to ensure safe operation and prolong the life of your power bank:
- Do not expose the power bank to extreme temperatures (above 45°C or below 0°C), direct sunlight, or high humidity.
- Do not disassemble, modify, or attempt to repair the device yourself. This will void the warranty and may cause damage or injury.
- Keep the power bank away from water and other liquids.
- Avoid dropping or subjecting the power bank to strong impacts.
- Dispose of the power bank responsibly according to local regulations. Do not dispose of it with household waste.
- The power bank has a capacity of 74 Wh, which is generally suitable for air travel. However, always check with your airline's specific regulations before flying.
3. Package Contents
Verify that all items are present in your package:
- MOJOGEAR Mini XL 20,000 mAh Power Bank
- 0.3m Micro USB Cable
- User Manual (this document)
4. Product Overview
Familiarize yourself with the components of your MOJOGEAR Mini XL Power Bank:
Components:
- LED Indicators: Four small LED lights on the top edge indicate the remaining battery level and charging status.
- USB-A Output Ports (x2): Standard USB ports for charging various devices. These support Quick Charge 3.0.
- USB-C Input/Output Port (x1): A versatile port that can be used to charge the power bank or to charge compatible devices. This port supports USB Power Delivery.
- Micro USB Input Port (x1): Dedicated port for charging the power bank using the provided Micro USB cable.
5. Setup
Before using your MOJOGEAR Mini XL Power Bank for the first time, it is recommended to fully charge it.
- Connect the provided 0.3m Micro USB cable to the Micro USB input port on the side of the power bank.
- Connect the other end of the Micro USB cable to a USB power adapter (not included) or a computer's USB port.
- The LED indicators will light up and blink, indicating that the power bank is charging. All four LEDs will remain solid when fully charged.
Alternatively, you can use a USB-C to USB-C cable (not included) to charge the power bank via its USB-C input/output port.
6. Operating Instructions
6.1. Charging Your Devices
To charge your smartphone, tablet, or other compatible devices:
- Connect your device's charging cable (e.g., USB-A to Lightning, USB-C to USB-C) to one of the power bank's output ports (USB-A or USB-C).
- Connect the other end of the cable to your device.
- The power bank will automatically begin charging your device. The LED indicators will show the remaining power level.
The power bank supports Quick Charge 3.0 via the USB-A ports and USB Power Delivery via the USB-C port for fast charging compatible devices.
6.2. Charging Multiple Devices Simultaneously
You can charge up to three devices at the same time using the two USB-A output ports and the USB-C input/output port.
6.3. LED Indicator Status
The four LED lights indicate the power bank's battery level:
- 4 Solid LEDs: 75% - 100% charged
- 3 Solid LEDs: 50% - 75% charged
- 2 Solid LEDs: 25% - 50% charged
- 1 Solid LED: 0% - 25% charged (recharge soon)
- Blinking LEDs: Indicates the power bank is currently being charged.
7. Maintenance
Proper care will ensure the longevity of your power bank:
- Cleaning: Wipe the surface of the power bank with a dry, soft cloth. Do not use harsh chemicals or abrasive materials.
- Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: If the power bank is not used for extended periods, charge it at least once every three months to maintain battery health and prevent deep discharge.
8. Troubleshooting
If you encounter issues with your MOJOGEAR Mini XL Power Bank, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Power bank not charging | Loose cable connection; Faulty cable or adapter; Power source issue. | Ensure cables are securely connected. Try a different cable or power adapter. Test with a different power outlet or USB port. |
| Device not charging from power bank | Power bank is depleted; Loose cable connection; Incompatible device; Faulty device cable. | Recharge the power bank. Check cable connections. Ensure your device is compatible. Try a different charging cable for your device. |
| Slow charging | Cable not supporting fast charging; Device not supporting fast charging; Charging multiple devices. | Use a cable that supports Quick Charge or Power Delivery. Ensure your device supports these fast charging protocols. Charging multiple devices simultaneously may reduce individual charging speeds. |
| Power bank feels warm during use | Normal operation during charging/discharging. | A slight warmth is normal. If it becomes excessively hot, disconnect immediately and contact customer support. |
9. Specifications
| Feature | Detail |
|---|---|
| Model | 20.000 mAh |
| Capacity | 20,000 mAh (74 Wh) |
| Battery Composition | Lithium-polymer |
| Input Ports | 1x Micro USB, 1x USB-C |
| Output Ports | 2x USB-A, 1x USB-C |
| Special Features | Quick Charge 3.0 (USB-A), USB Power Delivery (USB-C) |
| Max Charging Speed | Up to 18W (3A) |
| Dimensions (L x W x H) | 13.8 x 6.8 x 2.7 cm |
| Weight | 408 Grams |
| Compatible Devices | Smartphones, Tablets, E-readers, Action Cameras, Wireless Headphones |
10. Warranty and Support
10.1. Warranty Information
The MOJOGEAR Mini XL 20,000 mAh Power Bank comes with a 2-year warranty from the date of purchase. This warranty covers manufacturing defects and issues arising from normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or natural disasters.
10.2. Customer Support
For any questions, technical assistance, or warranty claims, please contact MOJOGEAR customer service. Refer to the product packaging or the official MOJOGEAR website for the most up-to-date contact information.
