Introduction
This manual provides detailed instructions for the Electro-Harmonix NYC CANS Wireless Headphones. Please read this guide thoroughly to ensure proper setup, operation, and maintenance of your device. These lightweight and foldable headphones offer Bluetooth connectivity, a built-in microphone for calls, and a microSD card slot for MP3 playback.
Setup
1. Charging the Headphones
Before initial use, fully charge the headphones. Connect the supplied USB charging cable to the charging port on the headphones and to a compatible USB power source (e.g., computer USB port, USB wall adapter).
- Charging Time: Approximately 5 hours for a full charge.
- The indicator light will typically show red during charging and turn off or change color when fully charged.
2. Bluetooth Pairing
To connect your NYC CANS headphones to a Bluetooth-enabled device:
- Ensure the headphones are powered off.
- Press and hold the Power button until the indicator light flashes blue and red, indicating pairing mode.
- On your device (smartphone, tablet, laptop), navigate to the Bluetooth settings and enable Bluetooth.
- Search for available devices and select "EHX NYC CANS" from the list.
- Once paired, the indicator light will typically flash blue slowly or turn solid blue. The headphones will instantly connect to previously paired devices when powered on and within range.
3. MicroSD Card Insertion (for MP3 Playback)
Locate the microSD card slot on the headphones. Gently insert a microSD card (pre-loaded with MP3 audio files) into the slot until it clicks into place. Ensure the card is inserted in the correct orientation.
Operation
Power On/Off
- To Power On: Press and hold the Power button until the indicator light illuminates.
- To Power Off: Press and hold the Power button until the indicator light turns off.
Music Playback (Bluetooth Mode)
- Play/Pause: Press the Play/Pause button once.
- Next Track: Press the 'Next' button (often marked with a forward arrow or '+').
- Previous Track: Press the 'Previous' button (often marked with a backward arrow or '-').
- Volume Up: Press and hold the '+' button.
- Volume Down: Press and hold the '-' button.
Call Management
When connected to a smartphone via Bluetooth:
- Answer Call: Press the Call button (often the Play/Pause button) once.
- End Call: Press the Call button once during a call.
- Reject Call: Press and hold the Call button for approximately 2 seconds.
- Mute/Unmute: Some models may support muting via a dedicated button or a long press of a volume button during a call. Refer to your device's specific controls.
Voice Assistant
The headphones support voice assistant compatibility. Press the dedicated Voice Assistant button (if available) or a specific control combination (refer to device markings) to activate your device's voice assistant (e.g., Siri, Google Assistant).
MicroSD Card Playback
If a microSD card with MP3 files is inserted, the headphones may automatically switch to MP3 playback mode or require a mode switch button press. Use the Play/Pause, Next, Previous, and Volume buttons as described for Bluetooth music playback.
Maintenance
Cleaning
- Wipe the headphones with a soft, dry cloth.
- Do not use abrasive cleaners, solvents, or strong chemicals.
- Keep the charging port and microphone clear of dust and debris.
Storage
- Store the headphones in a cool, dry place away from direct sunlight and extreme temperatures.
- The foldable design allows for compact storage, protecting the earcups and headband.
Battery Care
- Avoid fully discharging the battery frequently.
- Charge the headphones regularly, even if not in use for extended periods, to maintain battery health.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| Headphones do not power on. | Ensure the headphones are fully charged. Connect to a power source using the USB cable. |
| Cannot pair with a Bluetooth device. | Make sure the headphones are in pairing mode (flashing blue/red). Turn off and on your device's Bluetooth. Move headphones closer to the device. Forget the device in your Bluetooth settings and re-pair. |
| No sound or low volume. | Check the volume level on both the headphones and the connected device. Ensure the headphones are properly paired and connected. Try playing a different audio source. |
| Sound interference or drops out. | Move closer to the connected device. Avoid obstacles between the headphones and the device. Reduce interference from other wireless devices. |
| MicroSD card not playing. | Ensure the microSD card is inserted correctly and contains compatible MP3 audio files. Check if the headphones are in the correct playback mode. |
| Microphone not working during calls. | Ensure the headphones are properly connected to your phone. Check your phone's audio settings to confirm the headphones are selected for calls. |
Specifications
- Model Name: EHX NYC CANS
- Connectivity Technology: Bluetooth
- Wireless Communication Technology: Bluetooth
- Included Components: Headphones, USB charging cable
- Age Range (Description): Adult
- Material: Plastic, Silicone/Fabric
- Charging Time: 5 Hours
- Compatible Devices: Smartphones, Tablets, Laptops, Smart Speakers
- Control Type: Media Control
- Cable Feature: Without Cable
- Frequency Range: 20 Hz - 20,000 Hz
- Control Method: Voice
- Number of Items: 1
- Battery Life: 5 Hours (Playtime)
- Audio Driver Type: Planar Magnetic Driver
- Earpiece Shape: Over-Ear
- Special Feature: Fast Charging, Foldable, Lightweight, Microphone Included
- Manufacturer: Electro-Harmonix
- Item Weight: 12 ounces
- Color: Black
- Ear Placement: Over Ear
- Form Factor: On Ear
- Noise Control: None
Product Overview
Warranty Information
Specific warranty details for the Electro-Harmonix NYC CANS Wireless Headphones may vary by region and retailer. Please retain your proof of purchase and refer to the warranty documentation provided at the time of purchase. For general warranty inquiries, contact Electro-Harmonix customer support or the authorized retailer from whom the product was purchased.
Customer Support
For further assistance, technical support, or service inquiries regarding your Electro-Harmonix NYC CANS Wireless Headphones, please visit the official Electro-Harmonix website or contact their customer service department. Contact information can typically be found on the manufacturer's website or product packaging.
