Cync CWLRMDMBWM1/ST1P

Cync Bluetooth Dimmer Remote User Manual

Model: CWLRMDMBWM1/ST1P

Introduction

The Cync Bluetooth Dimmer Remote provides convenient wireless control for your Cync smart lights, plugs, and switches. This battery-powered remote allows for single-touch control from anywhere in your home, enhancing your smart lighting experience without the need for a wired connection.

Cync Bluetooth Dimmer Remote and its packaging

Image: The Cync Bluetooth Dimmer Remote shown alongside its product packaging.

Key Features

  • Wireless Control: Add touch control for Cync smart lights to any wall or surface without electrical wiring.
  • Battery Powered: Operates with a replaceable battery, rated for over two years of life.
  • Versatile Compatibility: Controls Cync smart bulbs, smart light switches, and smart plugs.
  • Dimming Functionality: Adjust brightness levels of Cync smart LED bulbs.
  • Magnetic Back: Features a magnetic back for easy storage on metal surfaces.
  • No Hub Required: Connects directly via Bluetooth to Cync devices.
Cync Bluetooth Dimmer Remote with icons illustrating its features

Image: The Cync Dimmer Remote with visual icons highlighting features such as single-touch control, compatibility with Cync products, light temperature control, wireless 3-way control, magnetic back, no hub requirement, and 2+ year battery life.

Package Contents

Ensure all items are present before proceeding with setup:

  • One (1) CYNC Smart Wire-free Smart Remote Dimmer
  • One (1) C battery (pre-installed or included)

Setup Guide

Follow these steps to set up your Cync Bluetooth Dimmer Remote:

Step 1: Initiate Setup

Press any button on the remote control to activate it. The LED indicator light on the remote will blink, signaling it is ready for pairing.

Step 2: Download the Cync App

Download the Cync App, powered by Savant, from your device's app store. The app is required for initial setup and advanced control.

Step 3: Add Your Remote to the Cync App

Open the Cync App and follow the on-screen instructions to add your new Wire-Free Smart Remote. The app will guide you through the pairing process.

Step 4: Pair with Cync Devices

Once the remote is added to the app, add your Cync smart bulbs, smart light switches, or smart plugs to the same Room or Group within the Cync App. This allows the remote to control these devices via Bluetooth.

Screenshot of Cync app showing device grouping

Image: A visual representation of the Cync app interface, demonstrating how to group multiple Cync devices for unified control.

Operating Instructions

Understand the functions of your Cync Dimmer Remote buttons:

Diagram of Cync Dimmer Remote buttons and their functions

Image: A detailed diagram illustrating the buttons on the Cync Wire-Free Smart Remote, including the LED indicator, Increase (up arrow), On/Off (center button), and Decrease (down arrow) functions.

Remote Button Functions:

  • Increase (Up Arrow): Press to increase the brightness of paired lights.
  • On (Center Button): Press to turn on paired lights or devices.
  • Off (Center Button): Press to turn off paired lights or devices.
  • Decrease (Down Arrow): Press to decrease the brightness of paired lights.
  • LED Indicator: Provides visual feedback on remote status (e.g., blinking during setup, solid during operation).

Controlling Cync Devices:

  • With Cync Smart Indoor Bulb: Use the remote to turn lights on/off, dim them for various activities, and change the light color from warm amber in the evening to cool, vibrant light in the morning (requires Cync smart bulbs with color-changing capabilities).
  • With Cync Smart Indoor Plug: Control devices connected to the smart plug, such as fans or space heaters. Turn on lights when entering a room or remotely control lamps with integrated LEDs or non-standard bulbs.
  • With Cync Smart Indoor Switch: Stick the remote on a metal door frame to create a wireless 3-way connection, or set up a master on/off switch next to your bed for convenient control.
Woman relaxing on a couch, using the Cync remote to control lights

Image: A woman comfortably using the Cync remote to adjust lighting from her couch, demonstrating effortless control.

Cync remote placed on a nightstand, highlighting its magnetic feature

Image: The Cync remote resting on a nightstand, illustrating its magnetic backing for convenient storage on metal surfaces.

Maintenance

Battery Replacement

The Cync Dimmer Remote is powered by one C battery, which typically lasts over two years. To replace the battery, carefully open the battery compartment on the back of the remote, remove the old battery, and insert a new C battery, ensuring correct polarity. Close the compartment securely.

Cleaning

To clean the remote, use a soft, dry cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the remote's surface or internal components.

Troubleshooting

  • Remote Not Responding:
    • Check if the battery needs replacement.
    • Ensure the remote is within Bluetooth range of the paired Cync devices.
    • Verify that the Cync devices (bulbs, plugs, switches) are powered on and functioning correctly.
  • Difficulty Pairing:
    • Ensure your Cync App is updated to the latest version.
    • If experiencing persistent issues, try deleting the remote from the Cync App, creating a new 'Home' in the app, adding the remote to this new 'Home', updating its firmware if prompted, then deleting it from the temporary 'Home' and re-adding it to your desired 'Home' or group.
  • Lights Not Dimming or Changing Color:
    • Ensure the remote is paired with Cync smart bulbs that support dimming and color/temperature changes. The remote's primary function is to control brightness and white light tones.
  • Magnetic Back Not Adhering:
    • Ensure the surface is metallic and clean.

For further assistance, refer to the help section within the Cync App or visit the official Cync support website.

Product Specifications

FeatureDetail
Product Dimensions8.03 x 2.76 x 4.72 inches; 2.24 ounces
Item Model NumberCWLRMDMBWM1/ST1P
Batteries1 C battery required (included)
ManufacturerGE Lighting
BrandCync
Special FeatureErgonomic
ColorWhite
Max Number of Supported Devices1 (refers to the remote itself being one device, it can control multiple Cync devices)
Compatible DevicesCync smart bulbs, switches, and plugs

Warranty Information

This Cync product is covered by the manufacturer's limited warranty. Please refer to the warranty documentation included with your purchase or visit the official Cync website for detailed terms and conditions regarding warranty coverage and claims.

Customer Support

For technical assistance, product inquiries, or warranty support, please contact Cync customer service through their official website. You can typically find contact information, FAQs, and additional resources at www.cync.com/support (example link, please verify actual support URL).

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