AMD Radeon Pro W5700 Graphics Card User Manual

1. Introduction

This manual provides essential information for the installation, operation, and maintenance of your AMD Radeon Pro W5700 Graphics Card. The AMD Radeon Pro W5700 is a professional workstation graphics card designed for demanding applications in fields such as architecture, engineering, construction, design, and manufacturing. It features 8 GB of GDDR6 memory and is built on the RDNA architecture for efficient performance.

Key features include:

• 8 GB GDDR6 memory for handling graphics-intensive tasks.
• OpenCL 2.0 API support for advanced computational workflows.
• RDNA Architecture for optimized power efficiency.
• Support for professional VR and remote workstation capabilities.

2. Setup and Installation

2.1 System Requirements

• Compatible motherboard with an available PCI Express x16 slot.
• Sufficient power supply unit (PSU) with appropriate PCIe power connectors. Refer to your PSU documentation for details.
• Operating system: Windows 10 (64-bit), Linux (64-bit).
• Minimum 8 GB system memory (RAM) recommended.

2.2 Physical Installation

1. Power Off and Disconnect: Before beginning, power off your computer and disconnect all power cables.
2. Open Computer Case: Remove the side panel of your computer case to access the motherboard.
3. Locate PCIe Slot: Identify an available PCI Express x16 slot on your motherboard. Remove any slot covers if necessary.
4. Insert Graphics Card: Carefully align the AMD Radeon Pro W5700 Graphics Card with the PCIe slot and press down firmly until it is securely seated. Ensure the retention clip (if present) locks into place.
5. Secure Card: Use a screw or retention mechanism to secure the graphics card to the computer case.
6. Connect Power: Connect the required PCIe power cables from your power supply unit to the graphics card. The W5700 typically requires one 8-pin and one 6-pin PCIe power connector.
7. Close Case and Reconnect: Replace the computer case side panel and reconnect all power and display cables.

Figure 1: Front view of the AMD Radeon Pro W5700 Graphics Card, showing the blue shroud, fan, and display outputs.

Figure 2: The AMD Radeon Pro W5700 Graphics Card installed within a computer system, highlighting its placement in a PCIe slot.

2.3 Driver Installation

1. Power On: Power on your computer. It may boot with a basic display driver.
2. Download Drivers: Visit the official AMD website (www.amd.com/support) and navigate to the Radeon Pro W5700 support page. Download the latest recommended drivers for your operating system.
3. Install Drivers: Run the downloaded driver installer and follow the on-screen instructions. It is recommended to perform a clean installation if prompted.
4. Restart System: Restart your computer after the driver installation is complete to apply all changes.

3. Operating Instructions

3.1 Connecting Displays

The AMD Radeon Pro W5700 Graphics Card typically features multiple Mini DisplayPort outputs. Use appropriate Mini DisplayPort to DisplayPort or Mini DisplayPort to HDMI/DVI adapters (if needed) to connect your monitors. Ensure your display cables are securely connected to both the graphics card and your monitors.

3.2 AMD Radeon Pro Software

After driver installation, the AMD Radeon Pro Software suite provides advanced controls and features for your graphics card. This software allows you to:

• Monitor GPU performance and temperature.
• Configure display settings, including multi-monitor setups.
• Optimize performance for professional applications.
• Access features like AMD Radeon ProRender for rendering.

3.3 Advanced Features

The Radeon Pro W5700 supports several advanced features for professional workflows:

• Wireless Professional VR: Utilize Radeon Pro Software for Enterprise and AMD Radeon ReLive for VR to experience untethered virtual reality environments.
• AMD Remote Workstation: Access your GPU-accelerated workstation remotely using Citrix Virtual Apps and Desktops or Microsoft Remote Desktop, leveraging the remote workstation IP built into Radeon Pro Software.
• Accelerated Multitasking: The RDNA architecture is designed to provide efficient performance even under heavy multitasking loads, enhancing productivity in design and manufacturing, and AEC (Architecture, Engineering, and Construction) workflows.

4. Maintenance

4.1 General Care

• Dust Removal: Periodically clean dust from the graphics card's heatsink and fan using compressed air. Ensure the computer is powered off and unplugged before cleaning.
• Airflow: Ensure your computer case has adequate airflow to prevent overheating. Keep ventilation openings clear of obstructions.
• Environmental Conditions: Operate the graphics card within recommended temperature and humidity ranges as specified by AMD.

4.2 Driver Updates

Regularly check the official AMD website (www.amd.com/support) for updated drivers. Keeping your drivers current ensures optimal performance, stability, and access to the latest features and bug fixes.

5. Troubleshooting

This section addresses common issues you might encounter with your AMD Radeon Pro W5700 Graphics Card.

5.1 No Display Output

• Check Connections: Ensure all display cables are securely connected to both the graphics card and the monitor.
• Power Connections: Verify that all PCIe power connectors are firmly attached to the graphics card.
• Monitor Input: Confirm your monitor is set to the correct input source (e.g., DisplayPort 1, DisplayPort 2).
• Reseat Card: Power off the system, unplug it, and reseat the graphics card in its PCIe slot.
• Test with Another Display/Cable: If possible, test with a different monitor or display cable to rule out external hardware issues.

5.2 System Instability or Crashes

• Driver Issues: Ensure you have the latest stable drivers installed from the official AMD website. Consider performing a clean driver installation.
• Overheating: Monitor GPU temperatures using AMD Radeon Pro Software. Ensure proper airflow in your case and clean any dust from the card's heatsink and fan.
• Power Supply: Verify your power supply unit meets the minimum wattage requirements for your system, including the graphics card. Insufficient power can lead to instability.
• System Memory (RAM): Ensure your system RAM is stable and correctly installed.

5.3 Driver Installation Failure

• Previous Drivers: Use a driver uninstaller utility (e.g., Display Driver Uninstaller - DDU) in Windows Safe Mode to completely remove any previous graphics drivers before attempting a new installation.
• Antivirus/Firewall: Temporarily disable antivirus software or firewalls during driver installation, as they can sometimes interfere.
• Corrupt Download: Re-download the driver package from the official AMD website to ensure the file is not corrupted.

6. Specifications

7. Warranty and Support

For detailed warranty information, please refer to the documentation included with your product or visit the official AMD website. Technical support and additional resources can be found on the AMD support portal:

www.amd.com/support

Please have your product model number (100-506085) and serial number ready when contacting support.