URayCoder UHE265-4-4K

URayCoder UHE265-4-4K 4K HDMI to IP Network Video Stream Encoder User Manual

Model: UHE265-4-4K | Brand: URayCoder

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of the URayCoder UHE265-4-4K 4K HDMI to IP Network Video Stream Encoder. This device is designed to convert HDMI video signals into various IP network video streams, supporting a wide range of protocols and platforms for professional live streaming and content distribution. Please read this manual thoroughly before using the product to ensure proper functionality and to maximize its capabilities.

URayCoder Encoder with Key Features Overview

Figure 1.1: URayCoder UHE265-4-4K Encoder Overview. This image showcases the encoder unit and its primary features, including H.265/H.264 encoding, multi-channel streaming, 4K UHD resolution, and multi-protocol support.

Upgraded High Quality Encoder Chip

Figure 1.2: Advanced Encoder Core Chip. This image highlights the high-end chip adopted for powerful and stable performance of the URayCoder encoder.

2. Key Features

4K Input and Output Resolution Comparison

Figure 2.1: Video Resolution and Frame Rate Capabilities. This image illustrates the encoder's support for 1080p at 120Hz and 2160p (4K) at 30Hz, showcasing its high-resolution and high-frame-rate capabilities.

3. Setup Guide

3.1 Physical Connections

Follow these steps to connect your URayCoder encoder:

  1. Connect your HDMI video source (e.g., broadcast camera, set-top box, laptop) to one of the HDMI IN ports on the encoder using an HDMI cable. The encoder supports up to four HDMI inputs.
  2. Connect an Ethernet cable from the LAN port of the encoder to your network router or switch.
  3. (Optional) If using external audio, connect your audio source to the AUDIO IN port.
  4. Connect the provided 12V DC power adapter to the DC 12V port and plug it into a power outlet. The device will power on automatically.
Connection Diagram for URayCoder 4K HDMI Encoder

Figure 3.1: Typical Connection Diagram. This image illustrates how to connect HDMI sources, network, and power to the URayCoder encoder, and how video streams are distributed to a router/switch and streaming platforms.

Detailed Connection Diagram for URayCoder 4K HDMI Encoder

Figure 3.2: Detailed Connection Diagram. This image provides a closer look at the physical connections, including HDMI inputs, audio input, LAN port, and power input, along with the flow of video streams.

3.2 Initial Network Configuration

To access the encoder's web interface for configuration, you need to ensure your computer is on the same network segment as the encoder. By default, the encoder's DHCP setting might be disabled, requiring manual IP configuration for initial access.

  1. Connect your computer to the same network as the encoder.
  2. Refer to the product documentation or the device label for the default IP address. A common default IP is 192.168.1.168 (this may vary, check your specific model's documentation).
  3. If your network uses DHCP and the encoder is not automatically assigned an IP, you may need to temporarily set your computer's IP address to be in the same subnet (e.g., 192.168.1.X, where X is not 168).
  4. Open a web browser and enter the encoder's IP address (e.g., http://192.168.1.168) to access the web interface.
  5. Log in using the default username and password (typically admin/admin or similar, refer to your specific documentation).
Web Interface Network Setting Page

Figure 3.3: Network Setting Page. This screenshot shows the network configuration options within the web interface, including DHCP settings, IP address, Netmask, and Gateway.

4. Operating Instructions

4.1 Web Interface Overview

Upon successful login, you will see the main status page, providing an overview of the encoder's current operation. The left navigation panel allows you to access various configuration sections.

Web Interface Status Page

Figure 4.1: Status Page. This image displays the encoder's status page, showing running time, input resolution, collected frames, network statistics, and stream URLs for various protocols.

4.2 Main Stream Settings

Navigate to the "Encoder" or "Main stream" section to configure video encoding parameters for each input.

Web Interface Main Stream Setting Page

Figure 4.2: Main Stream Setting Page. This image shows the detailed configuration options for the main video stream, including encoding type, resolution, frame rate, bitrate, and various protocol settings.

4.3 Display Settings (OSD)

The On-Screen Display (OSD) settings allow you to overlay text, logos, or timestamps onto your video stream.

Web Interface Display Setting Page with OSD Options

Figure 4.3: Display Setting Page. This screenshot illustrates the OSD configuration interface, allowing users to add and customize text overlays, including position, font size, and color. It also shows options for adding logos and time.

4.4 Audio Settings

Configure audio input and encoding parameters.

Dual Audio Input Ports on Encoder

Figure 4.4: Dual Audio Input Ports. This image highlights the HDMI audio input and the separate 3.5mm line-in audio input ports on the encoder, allowing for flexible audio source selection.

Web Interface Audio Setting Page

Figure 4.5: Audio Setting Page. This screenshot displays the software interface for configuring audio input source, sampling rate, encoder type, bitrate, and digital volume.

4.5 Multi-protocol and Multi-platform Streaming

The encoder supports simultaneous output of multiple streams using different protocols to various platforms.

Multiple Network Video Streams Diagram

Figure 4.6: Multiple Network Video Streams. This diagram illustrates how the encoder can take multiple HDMI inputs and generate separate main and secondary streams for each, allowing for flexible distribution.

Supported Video Stream Types

Figure 4.7: Supported Video Stream Types. This image displays the various streaming protocols supported by the encoder, including RTMP, RTSP, MP4, FLV, HLS, UDP, SRT, ONVIF, and HTTP.

Supported Broadcast Platforms

Figure 4.8: Supported Broadcast Platforms. This image lists popular live streaming platforms compatible with the encoder, such as Dacast, Twitch, Livestream, Ustream, YouTube, Wowza, Vimeo, and Facebook Live.

Compatible Playback Software

Figure 4.9: Compatible Playback Software. This image shows various software applications that can be used for playback or further processing of the encoder's streams, including Wirecast, OBS, Flash Player, XSplit, vMix, Ffmpeg, Potplayer, and VLC.

5. Maintenance

6. Troubleshooting

ProblemPossible CauseSolution
No video output/stream
  • Incorrect HDMI connection.
  • Input resolution/format not supported.
  • HDCP issues.
  • Incorrect stream settings.
  • Verify HDMI cables are securely connected and functional.
  • Check the input source resolution and ensure it's within supported ranges.
  • Ensure HDCP is enabled on the encoder if the source requires it.
  • Review stream encoding settings (resolution, bitrate, frame rate) in the web interface.
Cannot access web interface
  • Incorrect IP address.
  • Network connectivity issues.
  • DHCP disabled on encoder.
  • Confirm the encoder's IP address.
  • Ensure your computer is on the same network subnet.
  • Temporarily configure your computer's IP to match the encoder's default subnet if DHCP is off.
  • Check Ethernet cable connection.
Stream is choppy or pixelated
  • Insufficient network bandwidth.
  • High bitrate for available bandwidth.
  • Encoder overload.
  • Reduce the video bitrate in the stream settings.
  • Ensure your network has sufficient upload bandwidth for the configured streams.
  • Check CPU usage on the encoder (if available in status).
Audio/Video synchronization issues
  • Encoding delay.
  • Playback device issues.
  • Adjust audio delay settings if available in the encoder's web interface.
  • Ensure your playback software or device is up-to-date and configured correctly.

7. Specifications

FeatureDetail
Model NumberUHE265-4-4K
Product Dimensions (L x W x H)4.72 x 3.94 x 1.18 inches
Item Weight1 pounds
Compatible DevicesDevices with HDMI Output
Specific UsesEncode HDMI Video into Network Video Streams
Connector TypeHDMI, Ethernet (RJ45), 3.5mm Audio In, DC 12V Power
ColorBlack on top, silver on bottom
ManufacturerURay
Video EncodingH.265 / H.264
Max Input/Output Resolution4K UHD (3840x2160) @ 30fps; up to 120fps @ 2K and lower resolutions
Supported ProtocolsHTTP, RTSP, RTMP(S), SRT, HLS(M3U8), MP4, Multicast(UDP, RTP, PTL), ONVIF, FLV, WebRTC, TRTC, ICECAST

8. Warranty and Technical Support

All URayCoder video encoders, including the UHE265-4-4K, come with a lifetime free warranty and comprehensive technical support. This commitment ensures long-term reliability and assistance for any operational queries or issues you may encounter.

URayCoder also offers secondary development and feature customization services to meet specific enterprise-level requirements. For support or customization inquiries, please contact URayCoder customer service through their official channels or the platform where the product was purchased.

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