Introduction
The WaterCop SmartConnect module integrates with existing WaterCop Classic, Pro, and Leak Stop+ systems, enabling remote monitoring and control via a smartphone or tablet application. This device provides real-time alerts regarding valve position changes, power outages, and internet connectivity issues, enhancing the functionality of your WaterCop system.
Package Contents
- WaterCop SmartConnect Module
- Power Adapter
- Ethernet Cable
- Quick Start Guide (refer to this manual for detailed instructions)
Setup
1. Physical Installation
Connect the SmartConnect module to your WaterCop system and a power source. Ensure a stable internet connection is available via Ethernet.
Image 1: WaterCop SmartConnect Module. This image displays the white rectangular SmartConnect device with the WaterCop logo and "SmartConnect WI-FI & MOBILE APP INTERFACE" text. It has mounting tabs on the sides.
- Connect to WaterCop System: Use the provided cable to connect the SmartConnect module to the designated port on your WaterCop Classic, Pro, or Leak Stop+ control panel. Refer to your WaterCop system's manual for specific port locations.
- Power Connection: Plug the power adapter into the SmartConnect module and then into a standard electrical outlet. The power indicator light on the module should illuminate.
- Internet Connection: Connect one end of the Ethernet cable to the SmartConnect module's Ethernet port and the other end to an available LAN port on your internet router or network switch. Ensure the network connection is active.
2. Mobile App Installation and Configuration
Download the WaterCop app and follow the in-app instructions to connect your SmartConnect module.
Image 2: WaterCop Mobile App Interface. This image shows two smartphones displaying the WaterCop mobile application. The left phone shows a list of "My WaterCop Devices," while the right phone shows a detailed view of "WaterCop Valve 1" with red and green buttons indicating valve status.
- Download the App: Search for "WaterCop" in your device's app store (Apple App Store for iOS or Google Play Store for Android) and install the official WaterCop application.
- Create Account: Open the app and create a new user account or log in if you already have one.
- Add Device: Follow the on-screen prompts within the app to add your SmartConnect module. This typically involves scanning a QR code on the device or manually entering a serial number.
- System Pairing: The app will guide you through the process of pairing the SmartConnect module with your WaterCop system. This may involve pressing a button on the WaterCop control panel.
- Configure Alerts: Set up desired notification preferences, including email and text message alerts for valve status changes, power outages, and internet connectivity issues.
Operating Instructions
Once configured, the WaterCop SmartConnect allows for remote monitoring and control of your WaterCop system.
- Remote Valve Control: Use the WaterCop app to remotely open or close your WaterCop valve. This feature is useful for turning off water supply when away from the property or in case of a detected leak.
- Real-time Alerts: Receive instant notifications on your smartphone or tablet for critical events such as:
- WaterCop valve opening or closing.
- Power outage at the SmartConnect module location.
- Loss of internet connectivity for the SmartConnect module.
- System Status Monitoring: View the current status of your WaterCop system, including valve position and connectivity, directly from the app.
Maintenance
The WaterCop SmartConnect module requires minimal maintenance to ensure optimal performance.
- Regular App Updates: Ensure your WaterCop mobile application is always updated to the latest version to benefit from new features, security enhancements, and bug fixes.
- Firmware Updates: The SmartConnect module may receive firmware updates automatically or through the mobile app. Follow any prompts within the app to apply these updates.
- Cleanliness: Keep the module clean and free from dust. Use a soft, dry cloth for cleaning. Do not use liquid cleaners.
- Connectivity Check: Periodically verify the internet connection and power supply to the SmartConnect module.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Module not powering on. | No power to the outlet or faulty power adapter. | Check the power outlet with another device. Ensure the power adapter is securely connected to both the module and the outlet. |
| No internet connection. | Ethernet cable disconnected, router issue, or internet service outage. | Verify the Ethernet cable is securely connected. Restart your internet router. Check your internet service provider for outages. |
| App not connecting to module. | Incorrect pairing, app outdated, or module not online. | Ensure the module has power and internet. Update the WaterCop app. Re-attempt the device pairing process in the app. |
| No alerts received. | Notification settings not configured or app permissions denied. | Check notification settings within the WaterCop app. Verify app permissions in your phone's settings to allow notifications. |
Specifications
- Model: B081ZF5PBC
- Item Weight: 11.7 ounces
- Package Dimensions: 9.61 x 5.24 x 3.03 inches
- Batteries: Not required
- Connectivity: Ethernet (for internet connection)
- Compatibility: WaterCop Classic, Pro, and Leak Stop+ systems
- First Available Date: November 25, 2019
Warranty and Support
For warranty information and technical support, please refer to the official WaterCop website or contact their customer service department. Keep your purchase receipt as proof of purchase.
WaterCop Customer Support:
- Website: www.watercop.com
- Contact Information: Refer to the website for current phone numbers and email addresses.
