Introduction
The Medisana MCG 810 Gel Shiatsu Massage Seat Cover provides a relaxing and effective massage experience. It features innovative gel massage heads, integrated neck massage, three adjustable massage zones, and a soothing heat function. This manual provides essential information for safe and proper use of your device.
Safety Information
Please read all safety instructions carefully before using the device. Failure to follow these instructions may result in injury or damage to the product.
- Do not use the seat cushion while driving or lying down.
- Always remove transport locks before initial use.
- The massage effect can vary and may be experienced differently by each individual.
- Consult a physician before use if you have any medical conditions, are pregnant, or have a pacemaker.
Setup and Placement
Follow these steps to properly set up your Medisana MCG 810 massage seat cover:
- Unpack the Device: Carefully remove the massage seat cover from its packaging.
- Remove Transport Locks: Before first use, locate and remove any transport locks. These are typically small pins or clips designed to secure moving parts during shipping.
- Position the Seat Cover: Place the massage seat cover on a sturdy, flat surface, such as a chair or sofa. Ensure it is securely positioned and will not slip during use.
- Connect Power: Plug the power adapter into the seat cover and then into a suitable electrical outlet.


Operating Instructions
The Medisana MCG 810 offers various massage functions for a personalized experience. Use the remote control to select your desired settings.
- Power On/Off: Press the power button on the remote control to switch the device on or off.
- Select Massage Zone: Choose your preferred massage zone: upper back, lower back, or full back. The MCG 810 features 3 distinct massage zones for targeted relief.
- Adjust Intensity: Select one of the 3 available intensity levels for the vibration massage to suit your comfort.
- Activate Heat Function: Press the heat button to activate the integrated heat and red light function for enhanced relaxation. This can be turned on or off independently.
- Neck Massage: The integrated neck massage feature can be adjusted separately for height to target specific areas of the neck.


Maintenance and Cleaning
Proper maintenance ensures the longevity and hygiene of your massage seat cover.
- Cleaning: Clean the massage cushion after use as needed. Use a soft, damp cloth and mild detergent. Do not use abrasive cleaners or immerse the device in water.
- Storage: Store the device in a cool, dry place, away from direct sunlight and extreme temperatures.
- Inspection: Regularly inspect the power cord and the device for any signs of damage. If damage is found, discontinue use and contact customer support.
Troubleshooting
If you encounter any issues with your Medisana MCG 810, please refer to the following general advice:
- Device Not Turning On: Ensure the power adapter is securely plugged into both the device and a working electrical outlet. Check if the outlet is functional.
- No Massage Function: Verify that the transport locks have been removed. Ensure a massage program or zone has been selected on the remote control.
- Heat Function Not Working: Confirm the heat function is activated via the remote control. Allow a few minutes for the heat to become noticeable.
- Unusual Noises: Discontinue use immediately and contact customer support if you hear any unusual noises or experience abnormal operation.
For persistent issues, please contact Medisana customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | Medisana |
| Model Number | 88990 (MCG 810) |
| Product Dimensions | 43.5L x 19W x 124.5H centimeters |
| Weight | 5.88 Grams |
| Power Source | Electric with cord |
| Material | Silicone |
| Color | Grey |
| Special Features | Heat function, Gel massage heads, Integrated neck massage, Vibration massage |
| Massage Type | Shiatsu and Vibration Massage Seat Cushion |
| Target Areas | Back, Neck, Legs |
| Batteries Required | 1 Lithium ion battery(ies) required (likely for remote control) |
Warranty and Support
For information regarding the product warranty, please refer to the documentation provided with your purchase or contact your retailer. Medisana offers a standard manufacturer's warranty on its products.
If you require technical assistance, have questions about product features, or need to report a defect, please contact Medisana customer support directly. Contact details can typically be found on the manufacturer's official website or in the product packaging.
Manufacturer: Medisana
Website: www.medisana.com





