1. Introduction
Thank you for choosing the COMMAX CDV-43K / DRC-40K Video Door Phone System. This system provides secure and convenient communication with visitors at your door. The CDV-43K is the indoor monitor unit, featuring a 4.3-inch color TFT LCD screen, while the DRC-40K is the outdoor panel with a built-in camera and call button. This manual will guide you through the installation, operation, and maintenance of your new system.
2. Safety Information
- Read all instructions carefully before installation and operation.
- Do not expose the units to rain, moisture, or extreme temperatures.
- Ensure proper power supply voltage as specified in the technical specifications.
- Do not attempt to open or repair the units yourself. Refer all servicing to qualified personnel.
- Keep the units away from strong magnetic fields or sources of electrical interference.
- Use only manufacturer-approved accessories and parts.
3. Package Contents
Please check that all the following items are included in your package:
- CDV-43K Indoor Monitor Unit
- DRC-40K Outdoor Panel Unit
- Wall Mounting Brackets for Indoor Monitor
- Mounting Screws and Anchors
- Power Adapter (for CDV-43K)
- User Manual (this document)
4. Product Overview
4.1. CDV-43K Indoor Monitor
The CDV-43K is the central unit located inside your home or office. It features a 4.3-inch color display, buttons for communication, door release, and monitoring.

Image: The COMMAX CDV-43K indoor monitor unit, showing its 4.3-inch screen and control buttons.
- 4.3-inch TFT LCD Screen: Displays video from the outdoor panel.
- Talk Button: Initiates or ends communication with the visitor.
- Door Release Button: Activates the electronic door lock (if connected).
- Monitor Button: Allows you to view the outdoor camera feed without a visitor call.
- Volume Control: Adjusts the ringtone and communication volume.
4.2. DRC-40K Outdoor Panel
The DRC-40K is installed at your entrance. It includes a camera, microphone, speaker, and a call button for visitors to alert you.
- Camera: Captures video of the visitor.
- Microphone & Speaker: Enables two-way audio communication.
- Call Button: Visitors press this button to call the indoor monitor.
5. Setup and Installation
Proper installation is crucial for optimal performance. It is recommended that installation be performed by a qualified technician.
5.1. Wiring Diagram (General)
The system typically requires a 4-wire connection between the indoor monitor and the outdoor panel. Additional wires may be needed for door lock release. Refer to the detailed wiring diagram provided in the separate installation guide for specific connections.
5.2. Indoor Monitor Installation (CDV-43K)
- Choose a suitable location for the indoor monitor, typically at eye level, away from direct sunlight or heat sources.
- Mount the wall bracket securely using the provided screws and anchors.
- Connect the wiring from the outdoor panel and the power adapter to the corresponding terminals on the back of the monitor. Ensure correct polarity.
- Carefully attach the CDV-43K monitor to the wall bracket.
5.3. Outdoor Panel Installation (DRC-40K)
- Select an installation location at your entrance, ensuring the camera has a clear view of visitors and is protected from direct weather exposure.
- Mount the outdoor panel securely at an appropriate height.
- Connect the wiring from the indoor monitor to the terminals on the outdoor panel.
- Seal all connections to prevent moisture ingress.
6. Operating Instructions
6.1. Receiving a Call
- When a visitor presses the call button on the DRC-40K outdoor panel, the CDV-43K indoor monitor will ring and display the visitor's image.
- Press the Talk Button on the CDV-43K to establish two-way audio communication.
- To end the conversation, press the Talk Button again. The monitor will automatically turn off after a set period if no action is taken.
6.2. Door Release
During a call or while monitoring, you can release the door lock (if connected).
- Press the Door Release Button on the CDV-43K. The door will unlock for a short period.
6.3. Monitoring
You can view the outdoor camera feed at any time without a visitor call.
- Press the Monitor Button on the CDV-43K. The screen will display the outdoor camera view.
- Press the Monitor Button again to turn off the display.
6.4. Volume Adjustment
Adjust the ringtone and communication volume using the volume control buttons or dial on the side of the CDV-43K monitor.
7. Maintenance
- Cleaning: Use a soft, dry cloth to clean the indoor monitor screen and outdoor panel. Do not use abrasive cleaners or solvents.
- Outdoor Panel: Regularly check the outdoor panel for any obstructions to the camera lens or microphone/speaker. Keep it free from dirt and debris.
- Wiring: Periodically inspect wiring connections for any signs of wear or damage.
8. Troubleshooting
If you encounter issues with your system, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on indoor monitor. | Power off; loose connection; faulty camera. | Check power supply; verify wiring connections; contact support if camera is faulty. |
| No sound during communication. | Volume too low; faulty microphone/speaker; wiring issue. | Adjust volume; check wiring; contact support. |
| Door release not working. | Door lock not connected; faulty lock; wiring issue. | Ensure door lock is properly connected; check lock functionality; verify wiring. |
| Monitor not ringing when call button is pressed. | Ringtone volume off; faulty call button; wiring issue. | Adjust ringtone volume; check call button; verify wiring. |
9. Specifications
| Feature | Specification |
|---|---|
| Brand Name | Commax |
| Model Numbers | CDV-43K (Indoor Monitor), DRC-40K (Outdoor Panel) |
| Phone Type | Wired and Wireless Phone (System supports wired connection, 'wireless' likely refers to general phone category) |
| Display | 4.3-inch Color TFT LCD |
| Materials | Mixed Materials |
| Power Source | Corded Electric |
| Connection Type | Single Keypad |
| Answering System Type | Digital |
| Multi-Operation | Single-Line Operation |
| Manufacturer | Commax |
| ASIN | B081TMZ6YP |
10. Warranty and Support
COMMAX products are designed for reliability and performance. For warranty information, please refer to the warranty card included with your purchase or visit the official COMMAX website. If you require technical assistance or have questions not covered in this manual, please contact COMMAX customer support or your local distributor.
Please have your model number (CDV-43K / DRC-40K) and purchase details ready when contacting support.