FIRSTECH Compustar Drone Mobile X1MAX-LTE User Manual

Introduction

The FIRSTECH Compustar Drone Mobile X1MAX-LTE is an advanced telematics and GPS security module designed to integrate with compatible remote start and security systems. This module extends your vehicle's control and monitoring capabilities, offering unlimited range smartphone control, precise GPS tracking, and enhanced security features through the DroneMobile platform. It is engineered for reliability and comprehensive vehicle protection.

Product Overview

The X1MAX-LTE module is a compact device that serves as the central hub for your vehicle's smart features. It includes a built-in backup battery and advanced sensors to detect various security threats.

Key Features:

• Unlimited Range Smartphone Control: Operate your vehicle's remote start, keyless entry, and other functions from virtually anywhere using the DroneMobile app.
• Integrated GPS Tracking: Pinpoint your vehicle's location, monitor driving history, set curfew alerts, and define points of interest using DroneMobile Maps.
• Enhanced Security Monitoring: Equipped with on-board security sensors that detect shock, tilt, glass-break, and towing attempts. Receive instant push notifications to your smartphone for any detected intrusion or hit-and-run incidents.
• Built-in Backup Battery: An on-board lithium-ion battery provides continuous monitoring and triggers an alert if the main vehicle battery is disconnected or tampered with.
• LTE Connectivity: Utilizes AT&T LTE for robust and reliable communication, with 3G fallback for extended coverage.
• Maintenance Reminders: Set mileage-based and date-based service reminders to keep your vehicle in optimal condition.

Module Components:

This image shows the front of the X1MAX-LTE module, featuring indicator lights for LTE, GPS, and Power status. The "FIRSTECH" logo is prominently displayed.

An angled perspective of the X1MAX-LTE module, highlighting the three LED indicators for LTE, GPS, and Power, which provide quick status updates.

This image displays the side of the X1MAX-LTE module, revealing the connection ports for the data harness and the OBD harness, essential for integration with the vehicle's systems.

The bottom view of the X1MAX-LTE module, showing its overall form factor and potential mounting points.

Setup and Installation

Installation of the X1MAX-LTE module requires connection to a compatible aftermarket remote start or security system. Due to the complexity of vehicle electrical systems, professional installation by a certified technician is highly recommended to ensure proper functionality and avoid damage.

What's in the Box:

• X1MAX-LTE Module (AT&T LTE Module with Built-in Backup Battery)
• Data Harness (for connection to aftermarket remote start/security system)
• OBD Harness (for hardwiring CAN High and CAN Low connections)
• 30-Day Premium Trial for DroneMobile Service

Installation Steps (Professional Recommended):

1. Preparation: Ensure the vehicle's battery is disconnected before beginning installation.
2. Connect Data Harness: Plug the provided data harness into the X1MAX-LTE module and connect the other end to your compatible aftermarket remote start or security system according to its specific wiring diagram.
3. Connect OBD Harness: If required for your vehicle and system, connect the OBD harness to the X1MAX-LTE module and hardwire the CAN High and CAN Low lines to the vehicle's CAN bus system. Consult your vehicle's wiring schematics or a professional installer.
4. Mount the Module: Securely mount the X1MAX-LTE module in a discreet and protected location within the vehicle, away from excessive heat, moisture, and direct sunlight.
5. Reconnect Power: Reconnect the vehicle's battery.
6. Service Activation: Activate your DroneMobile service. The module comes with a 30-day premium trial. Follow the instructions provided with the module or visit the DroneMobile website for activation.
7. App Setup: Download the DroneMobile app from your smartphone's app store. Log in with your activated account and follow the in-app instructions to pair your device and begin using its features.

Operating the X1MAX-LTE Module

Once installed and activated, the X1MAX-LTE module operates primarily through the DroneMobile smartphone application, providing a wide range of control and monitoring capabilities.

Using the DroneMobile App:

• Remote Commands:
  • Remote Start/Stop: Start or stop your vehicle's engine from virtually any distance.
  • Lock/Unlock: Securely lock or unlock your vehicle's doors.
  • Trunk Release: Open your vehicle's trunk remotely.
  • Panic: Activate your vehicle's alarm for emergency situations.
• GPS Tracking & Monitoring:
  • Vehicle Location: View your vehicle's current location on a map in real-time.
  • History Log: Review past activity, including routes driven and alerts triggered.
  • Curfew Alerts: Receive notifications if your vehicle is driven during specified restricted hours.
  • Points of Interest (POI): Set up geofences to receive alerts when your vehicle enters or exits designated areas.
• Security Alerts:
  • Intrusion Detection: Receive push notifications if the vehicle's security system detects unauthorized entry.
  • Impact/Tilt/Glass-Break: Alerts for physical disturbances to the vehicle.
  • Towing Alert: Notification if the vehicle is being towed.
  • Battery Tampering: An alert is sent if the main vehicle battery is cut off, thanks to the module's built-in backup battery.
• Vehicle Status: Check the status of your doors, trunk, hood, and battery voltage.
• Maintenance Reminders: Configure reminders based on mileage or date for routine vehicle service.

Maintenance

The FIRSTECH Compustar Drone Mobile X1MAX-LTE module is designed for low maintenance. Follow these guidelines to ensure optimal performance and longevity:

• Keep Dry: Ensure the module remains dry and protected from moisture. Avoid exposing it to water or excessive humidity.
• Cleanliness: Periodically inspect the module and its connections for dust or debris. Use a soft, dry cloth to gently clean the exterior. Do not use liquid cleaners.
• Connection Integrity: If accessible, periodically check that all harnesses and connections are secure and free from corrosion.
• Software Updates: Keep the DroneMobile app updated to the latest version to benefit from new features, bug fixes, and performance improvements. The module's firmware updates are typically managed automatically through the DroneMobile service.
• Backup Battery: The internal backup battery is designed for long-term reliability. If you suspect issues with the backup battery or its alerting function, contact professional support.

Troubleshooting

If you encounter issues with your X1MAX-LTE module, consider the following common troubleshooting steps:

Common Issues and Solutions:

• No Connection/Commands Not Responding:
  • Check Cellular Signal: Ensure your vehicle is in an area with adequate AT&T LTE cellular coverage.
  • Check App/Phone Connectivity: Verify your smartphone has an active internet connection (Wi-Fi or cellular data).
  • Restart App: Close and reopen the DroneMobile app.
  • Module Power: Check the power indicator light on the X1MAX-LTE module. If off, verify connections to the vehicle's power source and the remote start system.
  • Subscription Status: Ensure your DroneMobile service subscription is active and not expired.
• GPS Location Inaccurate or Unavailable:
  • Clear View of Sky: Ensure the vehicle is outdoors with a clear view of the sky for optimal GPS signal reception.
  • Module Placement: Verify the module is not obstructed by metal or other materials that could interfere with GPS signals.
  • GPS Indicator: Check the GPS indicator light on the module. If it's not solid, the module may be struggling to acquire a signal.
• Alerts Not Received:
  • App Notifications: Ensure push notifications are enabled for the DroneMobile app in your smartphone's settings.
  • App Settings: Verify alert preferences are correctly configured within the DroneMobile app.
  • Subscription Level: Some advanced alerts may require a premium subscription.
• Backup Feature (3G Fallback) Not Working:
  • Network Changes: Be aware that 3G networks have been phased out in many regions, including the United States. The module primarily relies on LTE connectivity. If LTE is unavailable, the backup feature may not function as intended due to network deprecation.

For persistent issues or complex problems, it is recommended to contact FIRSTECH customer support or consult with a certified professional installer.

Specifications

Warranty and Support

For specific warranty details regarding your FIRSTECH Compustar Drone Mobile X1MAX-LTE module, please refer to the documentation included with your purchase or visit the official FIRSTECH/Compustar website. Warranty terms typically cover manufacturing defects for a specified period from the date of purchase.

For technical support, troubleshooting assistance beyond this manual, or inquiries about your DroneMobile service subscription, please contact FIRSTECH customer support directly. Their official website usually provides contact information, FAQs, and additional resources.

Online Resources:

• Official FIRSTECH Website: www.compustar.com (or relevant support page)
• DroneMobile App Support: Check the 'Help' or 'Support' section within the DroneMobile application.