SSK SSM-F200 1TB Personal Cloud Wireless Hard Drive User Manual

1. Introduction

The SSK SSM-F200 is a portable 1TB personal cloud external wireless hard drive designed for convenient data storage, sharing, and backup. It features a built-in Wi-Fi hotspot, allowing wireless access from various devices such as smartphones, tablets, and laptops. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal use of your device.

2. Product Overview

2.1. Key Features

• High Capacity & Speed: 1TB storage with up to 300Mbps wireless transmission.
• Portable Design: Compact and easy to carry for on-the-go data access.
• Smart Control: Manage data via the SSKCloud App (iOS & Android) or PC/Mac software, supporting one-click backup and remote access.
• Multi-Device Sharing: Supports up to 10 devices simultaneously, with Samba and DLNA protocol compatibility for smart TVs, laptops, and mobile phones.
• Capacity Expansion: USB Host port allows connection of additional USB storage devices like USB disks or card readers.
• Dual Working Modes: Functions as an external hard drive (USB 3.0) or a wireless hard drive.
• Built-in Battery: Integrated 3800mAh Li-polymer battery for portable use.
• Remote Access: Point-to-point remote access based on UID (requires internet connection and UID installation).

2.2. Device Components

Familiarize yourself with the ports and indicators on your SSK SSM-F200 device.

• RJ45 Port: For wired network connection.
• USB Host Port: Connect external USB storage devices (e.g., USB flash drives, SD card readers).
• USB 3.0 Port: For data transfer and charging the device.
• Power Button: To turn the device on/off.
• LED Indicators: Provide status information (e.g., battery, Wi-Fi activity).

3. Setup

3.1. Initial Charging

Before first use, fully charge the device. Connect the SSK SSM-F200 to a power source using the provided USB 3.0 cable and a mobile phone charger (5V/1A or higher, up to 2A for fast charging). The LED indicator will show charging status.

3.2. Software Installation

To manage your data wirelessly, you need to install the SSKCloud App or software:

• For Mobile Devices (iOS/Android): Download and install the "SSKCloud App" from the Apple App Store or Google Play Store.
• For PC/Mac: The software is pre-loaded on the drive itself. Connect the drive via USB 3.0, access it as an external drive, and copy the binaries to your system for installation. Alternatively, check the official SSK website for the latest version. When downloading from the website, avoid using Google Chrome; use other browsers.

3.3. Initial Connection (Wireless Hotspot Mode)

To begin using the wireless features:

1. Turn on the SSK SSM-F200.
2. On your mobile device or computer, search for and connect to the Wi-Fi hotspot broadcasted by the SSK drive. The network name (SSID) will typically start with "SSK_".
3. Open the SSKCloud App or software to access the drive.

3.4. Hard Disk Formatting

The hard disk supports NTFS and EXFAT formats. The default format is EXFAT. Do not format the drive to any other formats.

4. Operating Modes

The SSK SSM-F200 offers four distinct operating modes to suit various connectivity needs. Modes 1-3 require the hard drive to be turned on, while Mode 4 requires it to be turned off.

4.1. Mode 1: Direct Wireless Connection (No Internet)

This mode allows wireless connection to the SSK drive without an internet connection. It is ideal for local data access and sharing.

1. Turn on the hard drive.
2. Connect your mobile phone, tablet, or computer to the hard drive's Wi-Fi hotspot.
3. Access the hard drive via the SSKCloud App or software.
4. All connected devices will not have internet access in this mode.

4.2. Mode 2: Wireless Bridge Mode (With Internet)

In this mode, all connected devices have internet access through the SSK drive acting as a wireless bridge.

1. Turn on the hard drive.
2. Connect the hard drive to your main router via wireless bridge (refer to the SSKCloud App settings for configuration).
3. Connect your mobile phone, tablet, or computer to your main router's Wi-Fi.
4. Access the hard drive via the SSKCloud App or software.
5. All devices will have internet access and can access content on the hard drive.

4.3. Mode 3: Wired Access Point (AP) Mode (With Internet)

This mode provides internet access to all devices through a wired connection to your router.

1. Turn on the hard drive.
2. Connect the hard drive to your main router via a LAN cable (RJ45 port).
3. Connect your mobile phone, tablet, or computer to your main router's Wi-Fi.
4. Access the hard drive via the SSKCloud App or software.
5. All devices on your home network will have internet access and can access content on the hard drive.

4.4. Mode 4: USB Only Mode

This mode allows direct access to the internal hard drive from a single computer via USB.

1. Turn off the hard drive.
2. Connect the hard drive to your computer via the provided USB 3.0 cable.
3. The drive will appear as an external storage device on your computer.

4.5. Samba Protocol for PC/Mac

For PC and Mac users, you can map the SSK HDD to Windows Explorer or Mac Finder using the Samba Protocol. The SSKCloud software includes a "Samba Management" feature that automatically configures the connection, eliminating the need to manually enter IP addresses or passwords. Once mapped, the drive functions as a network drive, with pre-setup folders under \share_sda1. You can add new folders and manage files within these directories from your computer, which will also be accessible from mobile devices connected to the SSK drive.

5. SSKCloud App/Software Usage

The SSKCloud App/Software is your primary interface for managing the SSK SSM-F200 in wireless modes.

5.1. Key Functions

• Smart Upload/Download: Transfer files between your device and the SSK drive.
• One-Click Backup: Easily back up photos, videos, and other files from your mobile device or computer to the SSK drive.
• Remote Access: Access your files from anywhere with an internet connection (requires UID setup).
• File Management: Browse, organize, and stream content stored on the drive.
• User Management: Divide the hard drive into Private and Public areas for enhanced data security and sharing control.

5.2. Connecting External Storage

The USB Host port allows you to connect other USB storage devices, such as USB disks or SD card readers, and manage their content through the SSKCloud App.

5.3. Remote Access Configuration

For remote access, the SSK drive must be connected to the internet, and its internal UID number must be installed. Refer to the SSKCloud App or the official website for instructions on obtaining and installing the UID code for your device.

5.4. Compatibility Notes

The SSKCloud App does not currently support Chrome OS or Kindle Fire devices.

6. Maintenance

• Battery Charging: If the LED red light blinks, the battery is low. Charge the device promptly using a 5V/1A (or higher) USB charger.
• Physical Care: The device contains a hard disk. Avoid dropping it or subjecting it to strong impacts to prevent damage.
• Data Backup: Regularly back up data stored on the hard disk to prevent loss.
• Power Management: Do not permanently connect this drive to a power supply. It is designed for portable use. For permanent home cloud storage, consider other SSK NAS models like the SSM-F100 4TB.
• Large File Transfers: Ensure sufficient power when copying large files to avoid data corruption due to power interruptions.

7. Troubleshooting

• Slow Transfers: If experiencing slow transfer speeds, especially with the Android app, try uninstalling and reinstalling the app. Ensure the device is configured on battery power without USB connection for optimal wireless performance.
• SD Card Backup Issues: If the SD card backup option does not function as expected, ensure the card is properly inserted and recognized. Manual file transfer may be an alternative if automatic backup fails.
• Software Freezing/Connection Issues: If the software gets stuck or connection is unstable, try turning the device off and on again.
• No Remote Access: Verify that the SSK drive is connected to the internet and that the UID number has been correctly installed and configured for remote access.
• Mac OS Time Machine: Time Machine backup functionality is only supported in USB mode, not wireless mode. However, the updated SSKCloud Software supports real-time synchronous updates and backups of designated folders on both Mac and Windows computers.
• Further Assistance: If you encounter problems not addressed in this manual, please visit the SSK website for a "Problems and solutions" section or contact SSK customer support.

8. Specifications

9. Warranty and Support

While specific warranty details are not provided in this manual, SSK is committed to customer satisfaction. If you encounter any issues or have questions regarding your SSK SSM-F200, please refer to the "Problems and solutions" section on the official SSK website. You may also contact SSK customer support for assistance; they are dedicated to providing solutions.