AIDA PTZ-X12-IP Full HD Broadcast and Conference PTZ Camera

1. Introduction

1.1 Product Overview

The AIDA PTZ-X12-IP is a Full HD IP Broadcast PTZ Camera designed for broadcast and conference applications. It features advanced IP streaming technology supporting H.264 and H.265 (HEVC) codecs. Integrated RS232 and VISCA over IP control ensure compatibility with most IP-based controllers, streamlining workflows and simplifying cable management. The camera offers multiple video output formats including 3G-SDI, HDMI, USB 3.0, and online video outputs like RTSP/RTMP.

1.2 Key Features

• Full HD Progressive Scan sensor for sharp, vivid color in various lighting conditions.
• Advanced digital image processor providing detailed images with comprehensive feature access.
• Motion-compensated temporal noise reduction filter for effective noise reduction without motion blur.
• Versatile connectivity: 3G/HD-SDI, HDMI, RJ-45, USB 3.0, and USB 2.0 for seamless video performance.
• Powerful 12X Optical Zoom capability.

2. Safety Information

Please read this manual carefully before operating the device. Retain it for future reference. Observe all warnings and instructions marked on the product.

• Power Source: Use only the power adapter supplied with the unit. Ensure the power voltage is within the specified range.
• Installation: Install the camera on a stable surface or mount it securely according to installation guidelines. Avoid placing it in direct sunlight, near heat sources, or in areas with high humidity or dust.
• Cleaning: Disconnect power before cleaning. Use a soft, dry cloth. Do not use liquid or aerosol cleaners.
• Servicing: Do not attempt to service this product yourself. Refer all servicing to qualified service personnel.
• Water and Moisture: To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

3. Package Contents

Verify that all items are present in the package:

• AIDA PTZ-X12-IP Camera Unit
• Power Adapter
• Remote Control (if included with specific model variant)
• Mounting Bracket (if included)
• User Manual (this document)

4. Product Overview

4.1 Camera Views

Figure 4.1: Front-side view of the AIDA PTZ-X12-IP camera, highlighting its compact design and the prominent lens.

Figure 4.2: Direct front view of the AIDA PTZ-X12-IP camera, emphasizing the lens and the camera's rotational base.

Figure 4.3: Rear view of the AIDA PTZ-X12-IP camera, detailing the various connectivity ports.

4.2 Ports and Connectors

Refer to Figure 4.3 for the location of the following ports:

• IN-RS232-OUT: RS232 serial control ports for daisy-chaining and external control.
• USB 3.0: High-speed USB connection for video output and control.
• LAN: RJ-45 Ethernet port for IP streaming, control (VISCA over IP), and power (PoE, if supported by model).
• DC12V: Power input for the included 12V DC power adapter.
• (Note: 3G-SDI and HDMI ports are typically located on the rear panel, though not explicitly labeled in Figure 4.3, they are standard for this model.)

5. Setup

5.1 Installation

1. Placement: Position the camera on a flat, stable surface or mount it using a compatible bracket (sold separately or included). Ensure adequate ventilation around the unit.
2. Power Connection: Connect the supplied 12V DC power adapter to the DC12V port on the camera and then plug it into a power outlet.
3. Initial Power On: The camera will perform a self-test and the lens will move to its home position.

5.2 Connections

Connect the camera to your video system using one or more of the following methods:

• 3G-SDI Output: Connect a 3G-SDI cable from the camera's 3G-SDI OUT port to a compatible SDI input device (e.g., switcher, recorder).
• HDMI Output: Connect an HDMI cable from the camera's HDMI OUT port to an HDMI display or capture device.
• USB 3.0 Output: Connect a USB 3.0 cable from the camera's USB 3.0 port to a computer for direct video capture and control.
• Ethernet (LAN) Connection: Connect an Ethernet cable from the camera's LAN port to a network switch or router for IP streaming and control.
• RS232 Control: For serial control, connect an RS232 cable to the IN-RS232-OUT ports and to your control device.

6. Operating

6.1 Basic Operation

The PTZ-X12-IP camera can be controlled via its included remote control (if applicable), a dedicated PTZ controller, or via IP commands.

• Pan/Tilt: Use the joystick or directional buttons on your controller to move the camera horizontally (pan) and vertically (tilt).
• Zoom: Use the zoom controls to adjust the 12x optical zoom. Zoom in (Tele) to magnify the image, zoom out (Wide) to broaden the field of view.
• Focus: The camera typically features auto-focus. Manual focus adjustment may be available through the control interface.
• Presets: Store and recall specific camera positions (pan, tilt, zoom, focus) as presets for quick scene changes.

6.2 IP Control and Streaming

For advanced control and streaming capabilities, connect the camera to your network via the LAN port.

• IP Address: The camera will obtain an IP address via DHCP by default. You can find its IP address using a network scanner or by accessing the camera's web interface.
• Web Interface: Access the camera's settings and live view by entering its IP address into a web browser. This interface allows for detailed configuration of video settings, network parameters, and PTZ control.
• VISCA over IP: The camera supports VISCA over IP for integration with professional PTZ controllers and software. Refer to the camera's network settings for port information.
• RTSP/RTMP Streaming: Configure streaming protocols (RTSP/RTMP) through the web interface to stream video to compatible platforms or servers.

7. Maintenance

7.1 Cleaning

• Lens: Use a soft, lint-free cloth specifically designed for optical lenses. If necessary, use a small amount of lens cleaning solution. Avoid touching the lens with bare fingers.
• Camera Body: Wipe the camera body with a soft, dry cloth. For stubborn dirt, a slightly damp cloth can be used, but ensure no moisture enters the camera.
• Connectors: Keep connectors free of dust and debris. Use compressed air if needed.

7.2 Storage

When not in use for extended periods, store the camera in a cool, dry place, away from direct sunlight and extreme temperatures. Use the original packaging or a protective case to prevent dust accumulation and physical damage.

8. Troubleshooting

If you encounter issues, refer to the following table for common problems and solutions.

If the problem persists after attempting these solutions, please contact customer support.

9. Specifications

Technical specifications for the AIDA PTZ-X12-IP camera:

10. Warranty and Support

10.1 Warranty Information

AIDA products are designed and manufactured to the highest quality standards. This product is covered by a limited warranty against defects in materials and workmanship. Specific warranty terms and duration may vary by region and retailer. Please retain your proof of purchase for warranty claims.

10.2 Customer Support

For technical assistance, troubleshooting, or warranty inquiries, please contact AIDA customer support. You can find contact information and additional resources on the official AIDA website or through your product retailer.

Visit the AIDA Store for more information.