Introduction
Thank you for choosing the Cafe CWE19SP4NW2 French Door Refrigerator. This appliance is designed to provide efficient and reliable food storage with its 18.6 cu. ft. capacity, fingerprint-resistant matte white finish, and counter-depth design. It is also ENERGY STAR certified, ensuring energy efficiency. This manual provides essential information for the safe and effective operation, maintenance, and troubleshooting of your new refrigerator.

Figure 1: Front view of the Cafe CWE19SP4NW2 French Door Refrigerator.
Safety Information
Before operating your refrigerator, please read all safety instructions carefully to reduce the risk of fire, electric shock, or injury. Keep this manual for future reference.
- Ensure the refrigerator is properly grounded.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Keep ventilation openings clear of obstruction.
- Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not damage the refrigerant circuit.
- Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
Setup and Installation
Unpacking
Remove all packaging materials, tape, and protective film from the refrigerator. Dispose of packaging materials properly. Keep plastic bags away from children.
Placement
Place the refrigerator on a level, sturdy floor away from direct sunlight and heat sources (e.g., stove, radiator). Allow adequate space around the unit for proper ventilation (at least 2 inches on sides and back, 12 inches on top). This counter-depth model is designed to align with your kitchen cabinetry for a seamless look.
Electrical Connection
Plug the refrigerator into a dedicated, grounded 115V, 60 Hz, 15 Amp AC outlet. Do not use extension cords or adapter plugs.
Initial Cleaning
Before first use, clean the interior and exterior of the refrigerator with a mild detergent and warm water. Wipe dry with a soft cloth.
Operating Instructions
Temperature Control
The refrigerator features intuitive temperature controls. The recommended temperature for the fresh food compartment is 37°F (3°C) and for the freezer compartment is 0°F (-18°C). Adjust settings as needed based on food load and ambient temperature.

Figure 2: Interior view of the refrigerator, showcasing ample storage space and organization.
Internal Layout and Shelving
Your refrigerator is equipped with adjustable glass shelves and door bins for flexible storage. The interior lighting illuminates all compartments for easy visibility.

Figure 3: Empty interior of the refrigerator, highlighting adjustable shelves and clear bins.
TempSelectZone™ Drawer
The TempSelectZone™ drawer allows you to customize the temperature for specific items such as meat, beverages, or deli items, ensuring optimal freshness. Refer to the control panel inside the drawer for temperature options.
Water Dispenser and Ice Maker
This model includes an internal water dispenser and an automatic ice maker located in the freezer drawer. Ensure the water line is properly connected and the ice maker is turned on for operation. The ice maker produces crescent-shaped ice cubes and stores them in a removable bin.

Figure 4: The pull-out freezer drawer with the ice maker and storage compartments.
Maintenance and Care
Cleaning
- Interior: Clean regularly with a solution of mild soap and warm water. For stubborn odors, use a solution of baking soda and water.
- Exterior: Wipe the fingerprint-resistant matte white finish with a clean, damp cloth. Avoid abrasive cleaners.
- Condenser Coils: Clean the condenser coils behind the refrigerator at least once a year to maintain efficiency. Unplug the unit before cleaning.
Water Filter Replacement
If your model includes a water filter, replace it every six months or when the filter indicator light illuminates. Refer to the filter compartment for specific replacement instructions.
Vacation and Moving Care
For extended vacations, turn off the refrigerator, empty all contents, clean thoroughly, and leave the doors slightly ajar to prevent odors. When moving, secure all internal components and unplug the unit.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator does not operate. | Not plugged in; circuit breaker tripped; power outage. | Check power cord, reset breaker, check household power. |
| Temperature is too warm. | Door left open; temperature setting too high; excessive food load. | Ensure door is closed; lower temperature setting; allow time for cooling. |
| Unusual noises. | Refrigerator not level; items vibrating inside; normal operating sounds. | Level the unit; rearrange items; consult manual for normal sounds. |
| Water dispenser not working. | Water supply turned off; water filter clogged; dispenser locked. | Check water supply; replace filter; unlock dispenser. |
For issues not listed here, please contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | Cafe |
| Model Number | CWE19SP4NW2 |
| Capacity | 18.6 Cubic Feet |
| Dimensions (D x W x H) | 31"D x 32.75"W x 69.88"H |
| Color | Matte White |
| Installation Type | Freestanding / Counter Depth |
| Form Factor | French Door |
| Special Features | Water Dispenser, Fingerprint Resistant |
| Defrost System | Frost Free |
| Certification | ENERGY STAR Certified |
Warranty and Support
Your Cafe CWE19SP4NW2 Refrigerator comes with a limited manufacturer's warranty. Please refer to the separate warranty card included with your purchase for specific terms and conditions. For technical support, service requests, or to order replacement parts, please visit the official Cafe Appliances website or contact their customer service line. Have your model and serial number ready when contacting support.
Online Support: www.cafeappliances.com/support
Customer Service: Refer to your warranty documentation for regional contact numbers.





