HyperGear 14316-A

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HyperGear Active True Wireless Bluetooth Earbuds User Manual

Model: 14316-A

1. Product Overview and Features

The HyperGear Active True Wireless Bluetooth Earbuds offer a seamless audio experience with advanced features designed for convenience and high-quality sound.

HyperGear Active True Wireless Bluetooth Earbuds and Charging Case

Image: HyperGear Active True Wireless Bluetooth Earbuds and their charging case.

  • Immersive HD Stereo Sound: Delivers rich, dynamic audio with deep bass and crisp highs for an authentic listening experience.
  • Wireless Bluetooth Connectivity & Long Playtime: Features Bluetooth 5.0 for stable pairing and up to 25 hours of total playtime with the charging case.
  • Crystal Clear Calls: Equipped with noise-cancelling technology for clear conversations in various environments.
  • Easy Controls & Multifunction Buttons: Manage music, volume, and calls directly from the earbuds.
  • Secure, Comfortable Fit with Noise Isolation: Designed with soft silicone ear gels and multiple sizes for comfort and external noise reduction.
Person smiling while wearing HyperGear earbuds, illustrating HD Stereo Sound

Image: A person enjoying music with the earbuds, highlighting the HD Stereo Sound feature.

2. What's in the Box

Please ensure all items are present in the package:

  • HyperGear Active True Wireless Earbuds (Left and Right)
  • Portable Charging Case
  • USB Charging Cable
  • Multiple Sizes of Silicone Ear Gels (S, M, L)
  • User Manual
HyperGear Active True Wireless Earbuds and Charging Case in packaging

Image: The earbuds and charging case, as typically found in the product packaging.

3. Setup Guide

3.1 Charging the Earbuds and Case

Before first use, fully charge the earbuds and the charging case.

  1. Connect the USB charging cable to the charging port on the case and a power source. The LED indicators on the case will show charging status.
  2. Place the earbuds into their respective slots in the charging case. Ensure they are properly seated; the earbuds' indicator lights will illuminate to show they are charging.
  3. A full charge for both the case and earbuds typically takes about 1.5 hours.
Diagram showing HyperGear earbuds charging in their case with battery life indicator

Image: Visual representation of the earbuds and case charging, indicating battery life.

3.2 Pairing with Your Device

Follow these steps for initial Bluetooth pairing:

  1. Open the charging case. The earbuds will automatically enter pairing mode, indicated by a flashing LED light on one or both earbuds.
  2. On your device (smartphone, tablet, etc.), go to Bluetooth settings and turn Bluetooth ON.
  3. Search for available devices. Select "HyperGear Active" from the list.
  4. Once connected, the earbud indicator lights will stop flashing or turn off, and you will hear an audible confirmation.
  5. For subsequent uses, the earbuds will automatically connect to the last paired device when removed from the case.
Man using HyperGear earbuds with a smartphone showing a Bluetooth connection

Image: A user demonstrating the stable Bluetooth connection between the earbuds and a mobile phone.

4. Operating Instructions

4.1 Touch Controls

The earbuds feature intuitive touch controls for various functions:

  • Play/Pause: Single tap on either earbud.
  • Next Track: Double tap on the Right earbud.
  • Previous Track: Double tap on the Left earbud.
  • Answer/End Call: Single tap on either earbud during an incoming call.
  • Reject Call: Press and hold either earbud for 2 seconds during an incoming call.
  • Activate Voice Assistant (Siri/Google Assistant): Triple tap on either earbud.
Hand touching HyperGear earbud to activate Siri on a smartphone

Image: Demonstrating the touch control feature to activate a voice assistant.

5. Maintenance

Proper care will extend the life of your earbuds:

  • Cleaning: Use a soft, dry, lint-free cloth to clean the earbuds and charging case. Do not use harsh chemicals or abrasive materials.
  • Ear Gels: Remove and clean the silicone ear gels regularly with mild soap and water. Ensure they are completely dry before reattaching.
  • Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged.
  • Water Resistance: The earbuds are IPX5 waterproof, meaning they are resistant to splashes and sweat. Do not submerge them in water.

6. Troubleshooting

If you encounter issues with your HyperGear Active Earbuds, try the following solutions:

ProblemPossible Solution
Earbuds not pairing with device
  1. Ensure earbuds are charged.
  2. Turn off and on Bluetooth on your device.
  3. Forget "HyperGear Active" from your device's Bluetooth list and re-pair.
  4. Place earbuds back in case, close, wait 5 seconds, then open again to re-enter pairing mode.
Only one earbud working
  1. Ensure both earbuds are charged.
  2. Place both earbuds back in the charging case, close the lid, and wait a few seconds.
  3. Remove both earbuds simultaneously. They should automatically connect to each other before connecting to your device.
  4. If the issue persists, try resetting the earbuds (refer to manufacturer's website for specific reset instructions if not in manual).
No sound or low volume
  1. Adjust volume on both your device and using the earbud controls.
  2. Ensure earbuds are properly seated in your ears.
  3. Check if the earbuds are connected to the correct device.
Charging case not charging
  1. Try a different USB cable and power adapter.
  2. Ensure the charging port is clean and free of debris.

7. Specifications

Model Namelanguage _ tag '
Connectivity TechnologyWireless
Wireless Communication TechnologyBluetooth
Age Range (Description)Adult
MaterialSilicone
Charging Time1.5 Hours
Compatible DevicesSamsung Galaxy S24, Galaxy 24+, Galaxy S24 Ultra, Galaxy S23, Galaxy S23+, Galaxy S23 Ultra, Galaxy S22, Galaxy S22+, Galaxy S22 Ultra, Galaxy S21 5G, Galaxy S21+ 5G, Galaxy S21 Ultra 5G, Galaxy Note20, Galaxy S20, Galaxy S20+, Galaxy S20 Ultra 5G and More, Apple iPhone 15, 15 Plus, 15 Pro, 15 Pro Max, iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone SE 3 (2022), iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Maxi, iPhone 11, 11 Pro, 11 Pro Max, IPhone X, iPad, iPad Air, AirPods, AirPods Pro and More, Google Pixel 8, Pixel 8 Pro, Pixel 7, Pixel 7a, Pixel 7 Pro, Pixel 6, Pixel 6a, Pixel 6 Pro, Pixel 5a 5G, Pixel 5 and More
Control TypeTouch Control Earbuds
Cable FeatureWithout Cable
Water Resistance LevelWaterproof
Control MethodTouch
Number of Items1
Battery Life1.5 Hours
Audio Driver TypeDynamic Driver
Bluetooth Range10 Meters
Bluetooth Version5.0
Carrying Case Battery Charging Time1.5 Hours
Earpiece ShapeRounded tips
UPC633755143168
ManufacturerHYPERGEAR
Product Dimensions2.36 x 2.36 x 2.36 inches
Item Weight4.6 ounces
ASINB07ZTST43P
Item model number14316-A
Date First AvailableOctober 31, 2019
BrandHyperGear
ColorBlack
Form FactorIn Ear
Noise ControlSound Isolation
Headphones JackNo Jack

8. Warranty and Support

For warranty information, technical support, or further assistance, please visit the official HyperGear website or contact their customer service. Keep your purchase receipt for warranty claims.

This product is from a small business brand. Your support is appreciated.

© 2024 HyperGear. All rights reserved.

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