1. Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Gorilla babo Universal Remote Control. This remote is designed for direct use with various MAG series IPTV Set Top Boxes, including models MAG 250, 254, 255, 256, 257, 260, 270, 275, 349, 350, 351, and 352. Please read this manual thoroughly to ensure optimal performance and longevity of your device.
2. Product Overview
The Gorilla babo Universal Remote Control is a replacement remote designed for seamless compatibility with specified MAG IPTV Set Top Boxes. It features a standard layout for intuitive control of your media experience.

Figure 1: Front view of the Gorilla babo Universal Remote Control. The remote is black with a brushed metal texture, featuring various function buttons for power, navigation, volume, channel, and specific IPTV box functions.
2.1 Button Functions
- Power Button (Top Left, Blue Icon): Turns the Set Top Box on or off.
- Power Button (Top Right, Red Icon): Secondary power control, potentially for TV or other devices if programmed.
- F1, F2, F3, F4 (Colored Buttons): Function keys, typically programmable or assigned to specific features within the Set Top Box interface.
- Mute (Speaker with X): Mutes or unmutes the audio output.
- A/V (Input Source): Switches between video input sources.
- MODE: Changes the operating mode of the remote, if applicable.
- SETUP (Gear Icon): Accesses system settings or setup menus.
- APP: Launches the applications menu.
- TV: Switches to TV mode or a dedicated TV channel list.
- Menu (Three Horizontal Lines): Opens the main menu or context menu.
- Keyboard (Grid Icon): Activates an on-screen keyboard or text input mode.
- Previous Track (Double Left Arrow with Bar): Skips to the beginning of the current track or the previous track.
- Play/Pause (Triangle and Two Vertical Lines Icon): Toggles between play and pause for media content.
- Next Track (Double Right Arrow with Bar): Skips to the next track.
- Home (House Icon): Returns to the main home screen.
- Back (Curved Arrow): Navigates back to the previous screen or menu.
- Navigation Pad (Up, Down, Left, Right Arrows): Used to navigate through menus and selections.
- OK: Confirms a selection or enters a menu item.
- List (Three Dots and Lines): Displays a list, such as channel list or recorded programs.
- Info (i Icon): Displays information about the current program or selected item.
- Volume Up/Down (VOL +/-): Adjusts the audio volume.
- Play (Triangle Icon, below VOL): Initiates media playback.
- Stop (Square Icon, below CHAN): Stops media playback.
- Channel Up/Down (CHAN +/-): Changes the channel.
- Numeric Keypad (0-9): Enters channel numbers or text.
- Special Characters (1.:/): Accesses special characters or functions.
- Screen Aspect Ratio (Box with Arrows): Adjusts the screen display mode or aspect ratio.
- Repeat/Loop (Curved Arrow with Dot): Activates repeat or loop functions.
3. Setup
3.1 Battery Installation
- Locate the battery compartment on the back of the remote control.
- Slide open the battery cover.
- Insert two (2) AAA batteries, ensuring the positive (+) and negative (-) terminals align correctly with the markings inside the compartment.
- Close the battery cover securely.
Note: This remote control is designed for direct use with compatible MAG Set Top Boxes and typically requires no programming. Simply insert batteries and begin operation.
4. Operating Instructions
Once batteries are installed, point the remote control directly at your MAG Set Top Box. Ensure there are no obstructions between the remote and the Set Top Box's infrared receiver.
4.1 Basic Functions
- Power On/Off: Press the Power button (top left) to turn your Set Top Box on or off.
- Navigation: Use the Up, Down, Left, Right arrow buttons to move through menus and options.
- Selection: Press the OK button to confirm a selection or open an item.
- Volume Control: Press VOL + to increase volume and VOL - to decrease volume.
- Channel Change: Press CHAN + to go to the next channel and CHAN - to go to the previous channel.
- Numeric Input: Use the 0-9 keypad to directly enter channel numbers or other numerical data.
- Home Screen: Press the Home button (house icon) to return to the main interface.
- Back: Press the Back button (curved arrow) to return to the previous screen.
4.2 Advanced Functions
- APP Button: Accesses the installed applications on your Set Top Box.
- TV Button: Switches the remote's control to TV functions or a dedicated TV channel list, depending on your Set Top Box configuration.
- Media Playback: Use Previous Track, Play/Pause, Next Track, Play, and Stop buttons for controlling media playback.
- F1-F4 Buttons: These function keys may have specific actions assigned by your Set Top Box manufacturer or can be programmed for custom shortcuts. Refer to your Set Top Box manual for details.
- SETUP Button: Opens the system settings or configuration menu of your Set Top Box.
5. Maintenance
5.1 Battery Replacement
Replace batteries when the remote's response becomes sluggish or stops working. Always replace both AAA batteries simultaneously with new ones. Do not mix old and new batteries, or different types of batteries.
5.2 Cleaning
Wipe the remote control with a soft, dry cloth. For stubborn dirt, lightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or excessive moisture, as these can damage the remote.
5.3 Storage
Store the remote in a cool, dry place away from direct sunlight and extreme temperatures. If the remote will not be used for an extended period, remove the batteries to prevent leakage.
6. Troubleshooting
- Remote is not responding:
- Ensure batteries are inserted correctly with the correct polarity.
- Replace old batteries with new AAA batteries.
- Check for any obstructions between the remote and the Set Top Box.
- Ensure you are within the effective range of the Set Top Box's infrared receiver.
- Certain buttons do not work:
- Verify that the remote is compatible with your specific MAG Set Top Box model. This remote is compatible with MAG 250, 254, 255, 256, 257, 260, 270, 275, 349, 350, 351, 352.
- Some buttons (e.g., F1-F4, MODE) may have functions specific to your Set Top Box's firmware or may require programming if your Set Top Box supports it. Refer to your Set Top Box's manual.
- Clean the remote control, especially around the unresponsive buttons, to remove any dirt or debris.
- Remote works intermittently:
- This often indicates low battery power. Replace the batteries.
- Ensure a clear line of sight to the Set Top Box.
7. Specifications
| Product Dimensions | 6.89 x 1.77 x 0.39 inches |
| Item Weight | 2.12 ounces |
| Power Source | 2 x AAA Batteries (not included) |
| Compatibility | MAG 250, 254, 255, 256, 257, 260, 270, 275, 349, 350, 351, 352 IPTV Set Top Boxes |
| Color | Black |
8. Warranty and Support
8.1 Warranty Information
This Gorilla babo Universal Remote Control comes with a 60-day warranty from the date of purchase. This warranty covers manufacturing defects. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear. Please retain your proof of purchase for warranty claims.
8.2 Customer Support
For further assistance, troubleshooting not covered in this manual, or warranty inquiries, please contact Gorilla babo customer support through your original point of purchase. Provide your product model and purchase details for efficient service.