1. Introduction
Thank you for choosing the MOUNTUP Dual Monitor Desk Mount. This product is designed to enhance your workspace by providing a stable, adjustable, and ergonomic solution for mounting two LCD or LED monitors. By freeing up valuable desk space and allowing for flexible positioning, it helps create a more comfortable and productive environment for working, gaming, or viewing.
Image: Demonstrates the ergonomic benefits of using the monitor mount, showing improved posture.
2. Safety Information
Please read all instructions carefully before installation and use. Failure to follow these instructions may result in property damage, serious injury, or death. Keep this manual for future reference.
- Weight Capacity: Do not exceed the maximum weight capacity of 17.6 lbs (8 kg) per arm.
- Screen Size: This mount is suitable for monitors between 13 and 32 inches.
- VESA Compatibility: Ensure your monitors have VESA patterns of 75x75mm or 100x100mm.
- Desk Thickness: Verify your desk thickness is within the specified range for your chosen installation method (C-clamp: 0.71"-2.56"; Grommet: 0.39"-2.36" hole diameter).
- Always ensure all screws and connections are securely tightened before use.
- Keep children and pets away during installation.
Image: Illustrates the weight capacity, screen size compatibility, and VESA patterns supported by the mount.
3. Package Contents
Please check that all components are present and undamaged before beginning installation. If any parts are missing or damaged, please contact customer service.
- Monitor Arms (2)
- Center Pole
- Desk Clamp Base (C-Clamp)
- Grommet Base
- VESA Plates (2)
- Hardware Kit (screws, washers, spacers)
- Assembly Tools (Allen wrenches)
- Cable Clips
4. Setup and Installation
The MOUNTUP Dual Monitor Desk Mount offers two installation options: C-clamp and Grommet mount. Choose the method that best suits your desk.
4.1 Choose Your Mounting Option
Image: Displays the C-Clamp and Grommet mounting options, along with compatible desk thickness ranges.
4.2 Assembly Steps
- Attach the chosen base (C-clamp or Grommet) to your desk. Ensure it is securely fastened.
- Slide the center pole into the base and tighten the locking screw.
- Attach the monitor arms to the center pole at your desired height.
- Attach the VESA plates to the back of your monitors using the provided screws.
- Slide the monitors (with VESA plates attached) onto the monitor arms. The detachable VESA plates make this step simple.
- Adjust the tension of the arms if necessary to support your monitor weight.
- Route cables through the integrated cable clips for a clean setup.
Image: Highlights the quick assembly time (less than 15 minutes) and the detachable VESA plate feature.
4.3 Installation Guide Video
Video: Official MOUNTUP Dual Monitor Stand Installation Guide. This video provides a visual walkthrough of the assembly process, demonstrating each step for clear understanding.
5. Operating Instructions (Adjustments)
The MOUNTUP Dual Monitor Desk Mount offers full adjustability to achieve your optimal viewing experience.
5.1 Adjusting Your Monitors
- Height Adjustment: Loosen the collar on the center pole to slide the arms up or down, then re-tighten.
- Tilt: Tilt your monitors +80°/-90° to reduce glare and find the perfect angle.
- Swivel: Swivel each monitor 180° left or right to share your screen or adjust for different tasks.
- Rotation: Rotate your monitors 360° for landscape or portrait orientation.
Image: Illustrates the various adjustment capabilities including tilt, swivel, rotation, and height adjustment.
5.2 Function Display Video
Video: Official MOUNTUP Dual Monitor Mount Function Display. This video demonstrates the full range of motion and adjustability of the monitor mount.
5.3 Cable Management
Utilize the integrated cable clips along the arms and pole to keep your cables organized and out of sight, contributing to a cleaner and safer workspace.
Image: Shows how the integrated cable clips help manage and organize monitor cables.
6. Maintenance
Regular maintenance will ensure the longevity and optimal performance of your MOUNTUP Dual Monitor Desk Mount.
- Cleaning: Wipe down the mount with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the finish.
- Check Connections: Periodically check all screws and bolts to ensure they remain tight and secure. Re-tighten if necessary.
- Lubrication: No lubrication is typically required for the moving parts. If any joints become stiff, ensure they are clean and free of debris.
7. Troubleshooting
If you encounter any issues with your monitor mount, please refer to the common problems and solutions below.
| Problem | Possible Cause | Solution |
|---|---|---|
| Monitor sags or does not hold position. | Arm tension is too loose; monitor exceeds weight capacity. | Tighten the tension bolts on the arm joints. Ensure monitor weight is within 17.6 lbs per arm. |
| Difficulty adjusting monitor position. | Arm tension is too tight. | Loosen the tension bolts slightly until desired movement is achieved. |
| Mount is unstable on the desk. | C-clamp or grommet base is not tightened sufficiently. | Ensure the base is securely tightened to the desk. Verify desk thickness compatibility. |
| Monitors are not level. | Slight misalignment during installation or adjustment. | Adjust the fine-tuning screw on the VESA mounting plate for each monitor to level them. |
7.1 Troubleshooting Video
Video: Official MOUNTUP Monitor Stand Troubleshooting. This video offers solutions to common issues users might face with the monitor mount.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | MOUNTUP |
| Model Number | MU0002 |
| Monitor Size Compatibility | 13 - 32 Inches |
| Weight Capacity | Up to 17.6 lbs (8 kg) per arm |
| VESA Compatibility | 75x75mm, 100x100mm |
| Mounting Type | Tabletop Mount (C-Clamp or Grommet) |
| Desk Thickness (C-Clamp) | 0.71" - 2.56" |
| Desk Thickness (Grommet) | 0.39" - 2.36" hole diameter |
| Movement Type | Articulating, Tilt, Swivel, Rotate |
| Tilt Range | +80° / -90° |
| Swivel Range | 180° |
| Rotation | 360° |
| Material | Metal |
| Color | Black |
| Item Weight | 6.6 pounds |
Image: Shows various monitor configurations, including curved and flat screens, in both landscape and portrait orientations.
9. Warranty and Support
MOUNTUP is confident in the construction, strength, and durability of our dual monitor arm. We provide 3-year support for this product.
For any pre-purchase questions, installation assistance, or support regarding your MOUNTUP Dual Monitor Desk Mount, please do not hesitate to contact our customer service team. We are committed to providing friendly and helpful service.
Please refer to your purchase documentation or the MOUNTUP official website for specific contact information.
