Tecno Camon 12 Air User Manual

1. Introduction

Welcome to the user manual for your new Tecno Camon 12 Air smartphone. This guide provides essential information on setting up, operating, maintaining, and troubleshooting your device. Please read it carefully to ensure optimal performance and longevity of your phone.

The Tecno Camon 12 Air is a feature-rich smartphone designed for everyday use, offering a large display, capable cameras, and long-lasting battery life.

2. Package Contents

Upon opening the package, please verify that all the following items are included:

Handset (Tecno Camon 12 Air)
Charger
USB Cable
Back Cover
SIM Ejector Tool

Note: Earphones are not included in the box.

3. Device Overview

Familiarize yourself with the physical components of your Tecno Camon 12 Air.

Tecno Camon 12 Air smartphone, front and back view, Stellar Purple color.

Figure 3.1: Front and Rear View of Tecno Camon 12 Air. The front features a large display with a punch-hole camera. The rear shows the triple camera setup, LED flash, fingerprint sensor, and Tecno branding. The phone is in Stellar Purple color.

Key Components:

Front Camera: 8-megapixel with f/2.0 aperture, located in the punch-hole display.
Rear Cameras: 16-megapixel primary (f/1.8), 2-megapixel, and 5-megapixel cameras.
Fingerprint Sensor: Located on the rear for secure unlocking.
Power Button: Typically on the right side, used to power on/off and lock/unlock the screen.
Volume Buttons: Typically on the right side, used to adjust media and call volume.
USB Port: For charging and data transfer.
Speaker: For audio output.
SIM/SD Card Slot: Located on the side, for inserting Nano-SIM cards and a microSD card.

4. Setup

4.1 Inserting SIM and SD Cards

Locate the SIM/SD card slot on the side of your phone.
Insert the SIM ejector tool into the small hole next to the tray to pop it open.
Carefully pull out the tray.
Place your Nano-SIM cards (supports dual SIM) and microSD card (up to 256GB) into the designated slots on the tray. Ensure they are correctly oriented.
Gently push the tray back into the phone until it clicks into place.

4.2 Initial Power On and Setup Wizard

Press and hold the Power button until the Tecno logo appears.
Follow the on-screen instructions to complete the initial setup. This includes selecting your language, connecting to Wi-Fi, setting up your Google account, and configuring security features like fingerprint and face unlock.

5. Operating Your Device

5.1 Basic Navigation

Touchscreen: Navigate by tapping, swiping, pinching, and spreading on the 6.55-inch display.
Home Screen: Your central hub for apps and widgets.
Notifications Panel: Swipe down from the top of the screen to access notifications and quick settings.

5.2 Making Calls and Sending Messages

Calls: Open the Phone app, dial a number or select a contact, and tap the call icon.
Messages: Open the Messages app, tap to start a new conversation, enter the recipient and your message.

5.3 Camera Usage

The Tecno Camon 12 Air features a versatile camera system:

Open the Camera app.
Select your desired mode (e.g., Photo, Video, Portrait, Night Mode).
Tap the shutter button to capture photos or start/stop video recording.
Switch between front and rear cameras using the camera switch icon.

5.4 Internet and Connectivity

Wi-Fi: Go to Settings > Network & Internet > Wi-Fi to connect to available networks.
Mobile Data: Ensure mobile data is enabled in Quick Settings or Settings > Network & Internet > Mobile network.
Bluetooth: Pair with other devices via Settings > Connected devices > Bluetooth.

6. Maintenance

6.1 Battery Care

Use only the provided charger and USB cable.
Avoid extreme temperatures when charging or using the device.
Do not let the battery drain completely regularly.

6.2 Cleaning Your Device

Use a soft, lint-free cloth to clean the screen and body.
Avoid using harsh chemicals or abrasive materials.

6.3 Software Updates

Regularly check for software updates to ensure your device has the latest features and security patches. Go to Settings > System > System update.

7. Troubleshooting

Problem	Possible Solution
Phone does not turn on.	Ensure the battery is charged. Connect to the charger for at least 15 minutes, then try powering on.
Apps are crashing or freezing.	Close background apps. Clear app cache (Settings > Apps & notifications > App info > [App Name] > Storage & cache > Clear cache). Restart the phone.
Poor battery life.	Reduce screen brightness. Turn off Wi-Fi/Bluetooth when not in use. Close unused apps. Check battery usage in Settings.
Cannot connect to Wi-Fi.	Ensure Wi-Fi is enabled. Restart your router. Forget the network and reconnect.
Fingerprint sensor not working.	Ensure your finger is clean and dry. Re-register your fingerprints in Settings > Security & Location > Fingerprint.

8. Specifications

Below are the detailed technical specifications for the Tecno Camon 12 Air:

OS: Android 9 Pie (with HiOS 5.5)
RAM: 4GB
Internal Storage: 64GB (expandable up to 256GB via microSD)
Processor: 2GHz octa-core Helio P22
Display: 6.55-inch touchscreen, 720x1600 pixels resolution, 20:9 aspect ratio
Rear Camera: 16MP (f/1.8) + 2MP + 5MP triple camera setup
Front Camera: 8MP (f/2.0)
Battery: 4000mAh Lithium-ion
Dimensions (HxWxT): 164.29 x 76.30 x 8.15mm
Weight: 172.00 grams
SIM Type: Dual Nano-SIM (GSM)
Connectivity: Wi-Fi 802.11 b/g/n, GPS, Bluetooth v5.00, 3G, 4G (Band 40 support)
Sensors: Accelerometer, Ambient light sensor, Compass/Magnetometer, Fingerprint sensor, Proximity sensor
Security: Fingerprint sensor, Face Unlock
Color: Stellar Purple (also available in Bay Blue)

9. Warranty and Support

9.1 Warranty Information

Your Tecno Camon 12 Air comes with a manufacturer's warranty:

Device Warranty: 1 year + 1 month from the date of purchase.
In-box Accessories Warranty: 6 months from the date of purchase (includes batteries).

Please retain your proof of purchase for warranty claims.

9.2 Customer Support

For any queries, technical assistance, or warranty claims, please contact Tecno customer support:

Customer Care Number: 18004190525
Email ID: Itelcare@transsion.com
Manufacturer: G mobile devices limited
Address: Unit no B303, Third Floor, TowerB, Plot No.7, Sec-142, Noida, UP-201301

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