1. Introduction
This manual provides essential information for the safe and efficient operation of your Nilox SAI Premium Line Interactive Sinewave 3000VA Uninterruptible Power Supply (UPS). This device is designed to protect small networks, workstations, computers, and peripherals from power outages and electrical disturbances, ensuring the longevity of connected devices and data integrity.
The UPS features a perfect sine wave output in backup mode, an Automatic Voltage Regulator (AVR) for intelligent voltage management, and an LCD display for real-time monitoring of operational parameters. Please read this manual thoroughly before installation and use.
2. Safety Instructions
Observe the following safety precautions to prevent injury and damage to the UPS or connected equipment:
- Do not open the UPS casing. There are no user-serviceable parts inside. Refer all servicing to qualified service personnel.
- Do not install the UPS in direct sunlight, near heat sources, or in environments with excessive dust, humidity, or corrosive substances.
- Ensure the UPS is connected to a grounded AC power outlet.
- Do not connect non-computer related equipment such as medical equipment, life support equipment, or household appliances to the UPS.
- Ensure adequate ventilation around the UPS. Do not block ventilation openings.
- In case of fire, use a dry chemical fire extinguisher. Do not use water.
- Disconnect the UPS from the AC power outlet before cleaning or performing any maintenance.
3. Package Contents
Carefully unpack the UPS and check the contents. The package should contain:
- Nilox SAI Premium L.I Sinewave 3000VA UPS Unit
- User Manual (this document)
- Power cables (may vary by region, typically includes input power cable and output cables)
- USB communication cable (for software monitoring)
If any items are missing or damaged, please contact your dealer immediately.
4. Product Overview
4.1 Front Panel
The front panel features the LCD display and the power button. The LCD provides real-time status updates, including input/output voltage, battery level, load percentage, and operational mode. The power button is used to turn the UPS on and off.
4.2 Rear Panel
The rear panel includes the AC input, multiple output sockets (IEC C13), a USB communication port, and ventilation fan. There are 6 output sockets in total, providing power to connected devices. The USB port allows connection to a computer for monitoring and management via the ViewPower software.
4.3 LCD Display
The LCD display provides comprehensive information about the UPS status:
- Input Voltage: Displays the incoming AC voltage.
- Output Voltage: Displays the voltage supplied to connected devices.
- Battery Level: Indicates the current charge level of the internal batteries.
- Load Percentage: Shows the percentage of the UPS's capacity currently being used by connected devices.
- AC Mode: Indicates the UPS is operating on utility power.
- Battery Mode: Indicates the UPS is operating on battery power (during a power outage).
- Overload: Warning indicator if the connected load exceeds the UPS capacity.
- Low Batt: Warning indicator for low battery charge.
- Fault: General fault indicator.
5. Setup
- Unpack the UPS: Remove the UPS from its packaging and inspect it for any shipping damage.
- Placement: Place the UPS in a cool, dry, and well-ventilated area, away from direct sunlight, heat sources, and excessive dust or moisture. Ensure there is sufficient space around the unit for proper airflow.
- Connect to AC Power: Connect the UPS's input power cable to a grounded wall outlet. The UPS will begin charging its internal batteries. For optimal performance, allow the UPS to charge for at least 8 hours before connecting any devices.
- Connect Devices: Plug your computer, monitor, and other critical peripherals into the output sockets on the rear panel of the UPS. Do not overload the UPS beyond its rated capacity (2100W).
- Initial Power On: Press and hold the power button on the front panel for a few seconds until the UPS powers on and the LCD display illuminates.
- Software Installation (Optional): For advanced monitoring and management, connect the UPS to your computer via the USB cable and install the ViewPower software. The software can be downloaded from the official Nilox website.
6. Operating Instructions
6.1 Powering On/Off
- To Power On: Press and hold the power button on the front panel for approximately 3 seconds until you hear a beep and the LCD display turns on.
- To Power Off: Press and hold the power button for approximately 3 seconds until the LCD display turns off. Ensure all connected devices are safely shut down before powering off the UPS.
6.2 Understanding UPS Modes
- AC Mode: The UPS is receiving utility power and providing conditioned power to connected devices. The batteries are being charged or maintained.
- Battery Mode: During a power outage or significant voltage fluctuation, the UPS automatically switches to battery power to continue supplying power to connected devices. The LCD will indicate 'Batt. Mode' and an audible alarm may sound.
- AVR Mode: The Automatic Voltage Regulator (AVR) automatically corrects minor voltage fluctuations (sags or surges) without switching to battery power, thus preserving battery life.
6.3 ViewPower Software
The ViewPower software allows you to monitor the UPS status, configure settings, and perform controlled shutdowns of connected systems. Connect the UPS to your computer via the USB port and download the software from the official Nilox website. Refer to the software's help documentation for detailed instructions.
7. Maintenance
7.1 Battery Replacement
The Nilox SAI Premium 3000VA UPS uses two 9Ah sealed lead-acid batteries. The typical lifespan of UPS batteries is 3-5 years, depending on usage and environmental conditions. When batteries need replacement, the UPS may indicate a 'Low Batt' or 'Fault' condition more frequently, or the backup time may significantly decrease.
Replacement Battery Code: 17NXBA9A00001 - 17NXBA9A00001T.
Caution: Battery replacement should only be performed by qualified service personnel. Batteries can pose a risk of electrical shock and burns from high short-circuit current. Always disconnect the UPS from the AC power and turn it off before attempting any battery maintenance. Dispose of old batteries properly according to local regulations.
7.2 Cleaning
To clean the exterior of the UPS, use a soft, dry cloth. Do not use liquid or aerosol cleaners. Ensure the UPS is disconnected from the AC power outlet before cleaning. Keep ventilation openings clear of dust and debris to ensure proper cooling.
8. Troubleshooting
This section addresses common issues you might encounter with your UPS. If the problem persists after following these steps, please contact Nilox support.
| Problem | Possible Cause | Solution |
|---|---|---|
| UPS does not turn on | No AC input power; Low battery; UPS fault | Check AC power connection; Allow UPS to charge for 8 hours; Contact support if fault persists. |
| No power output to devices | UPS in fault mode; Overload; Output circuit breaker tripped | Check LCD for fault indicators; Reduce connected load; Reset output circuit breaker if present. |
| UPS beeps continuously or frequently | Operating on battery; Low battery; Overload; UPS fault | This is normal during power outages; Allow battery to charge; Reduce connected load; Check LCD for fault. |
| LCD shows 'Overload' | Connected load exceeds UPS capacity | Immediately disconnect non-essential devices to reduce the load. |
| Short backup time | Batteries not fully charged; Batteries nearing end of life; Excessive load | Allow UPS to charge for 8 hours; Consider battery replacement; Reduce connected load. |
9. Technical Specifications
| Feature | Specification |
|---|---|
| Model | NXGCLISW3K2X9V2 |
| Capacity | 3000VA / 2100W |
| Input Voltage | 230 Volts |
| Output Voltage | 237 Volts (AC Mode) |
| Waveform (Battery Mode) | Pure Sine Wave |
| Battery Type | Sealed Lead-Acid |
| Battery Quantity & Amperage | 2 x 9Ah |
| Recharge Time | Approximately 8 hours to 90% capacity |
| Output Sockets | 6 x IEC C13 |
| Communication Port | USB |
| Dimensions (L x W x H) | 49 x 29 x 23 cm |
| Weight | 13.3 kg |
| Material | Metal |
| Form Factor | Tower |
10. Warranty and Support
The Nilox SAI Premium L.I Sinewave 3000VA UPS comes with a 3-year warranty on electronic parts. This warranty includes a convenient pickup and return service, ensuring that any necessary repairs or replacements are handled efficiently without additional cost for collection or delivery of the product.
For technical support, warranty claims, or further assistance, please visit the official Nilox website or contact your local Nilox service center. Ensure you have your product model number (NXGCLISW3K2X9V2) and proof of purchase available when contacting support.
