1. Introduction
This manual provides essential information for the setup, operation, and maintenance of your ASUS ROG Zephyrus M GU502GU-XH74 gaming laptop. Please read this guide thoroughly to ensure proper usage and to maximize the performance and longevity of your device.
Image 1.1: The ASUS ROG Zephyrus M GU502GU-XH74 gaming laptop, shown open at an angle.
2. Package Contents
Verify that all items are present in your product packaging:
- ASUS ROG Zephyrus M GU502GU-XH74 Laptop
- Power Adapter and Power Cord
- User Manual (this document)
- Warranty Card (if applicable)
3. Physical Overview
3.1 Front View (Open)
Image 3.1: Front view of the laptop with the display open, showcasing the screen and keyboard area.
The 15.6-inch Full HD (1920x1080) IPS display features a 240Hz refresh rate and Pantone Validation for accurate color reproduction. The keyboard includes per-key RGB backlighting.
3.2 Keyboard and Touchpad
Image 3.2: Top-down view highlighting the keyboard layout and touchpad.
The keyboard features a standard layout with function keys and dedicated media controls. The large precision touchpad supports multi-touch gestures for navigation.
3.3 Side and Rear Ports
Image 3.3: Left side view of the laptop, displaying various input/output ports.
The laptop is equipped with multiple ports for connectivity, including USB 3.0, USB 3.1 (Gen 1 and 2), Type-C, HDMI, Ethernet, and audio jacks. Specific port availability may vary by configuration.
Image 3.4: Rear-side view of the laptop, showing the exhaust vents for cooling.
Cooling vents are strategically placed on the sides and rear to facilitate efficient heat dissipation during operation.
4. Setup
4.1 Initial Power-On
- Connect the power adapter to the laptop's power input port and then plug the power cord into an electrical outlet.
- Open the laptop lid.
- Press the power button, typically located above the keyboard, to turn on the device.
- Follow the on-screen instructions to complete the initial Windows 10 Pro setup, including language, region, network connection, and user account creation.
4.2 Network Connection
To connect to a wireless network:
- Click the Wi-Fi icon in the Windows taskbar.
- Select your desired network from the list and click 'Connect'.
- Enter the network security key (password) if prompted.
For a wired connection, connect an Ethernet cable to the laptop's Ethernet port.
5. Operating Instructions
5.1 Power Management
- Power On: Press the power button.
- Sleep Mode: Close the lid or select 'Sleep' from the Windows Start menu.
- Shut Down: Select 'Shut down' from the Windows Start menu.
5.2 Keyboard Functions
The keyboard features function keys (F1-F12) that can be activated with the Fn key for various shortcuts, such as adjusting screen brightness, volume, or toggling Wi-Fi.
5.3 Display Settings
The 240Hz display is optimized for smooth visuals. To adjust display settings:
- Right-click on the desktop and select 'Display settings'.
- Under 'Advanced display settings', you can verify or change the refresh rate.
5.4 Audio
Adjust volume using the dedicated function keys or through the Windows sound settings. For optimal audio experience, ensure drivers are up to date.
6. Maintenance
6.1 Cleaning
- Use a soft, lint-free cloth to clean the screen and chassis.
- Avoid harsh chemicals or abrasive materials.
- Periodically clean the cooling vents to prevent dust buildup, which can affect performance.
6.2 Battery Care
- Avoid fully discharging the battery frequently.
- For prolonged storage, charge the battery to approximately 50-60%.
- Operating the laptop while plugged in is recommended for demanding tasks to maintain performance and battery health.
6.3 Software Updates
Regularly update your Windows operating system, graphics drivers (NVIDIA), and ASUS utilities to ensure optimal performance, security, and compatibility.
7. Troubleshooting
7.1 Common Issues
- No Power: Ensure the power adapter is securely connected to both the laptop and the power outlet. Try a different outlet.
- Display Issues: If the screen is blank, try connecting an external monitor to check if the laptop is functioning. Update graphics drivers.
- Overheating: Ensure cooling vents are clear. Consider using a laptop cooling pad for extended heavy use. Reduce background processes.
- Performance Lag: Check for background applications consuming resources. Ensure sufficient free storage space. Update drivers.
- Keyboard/Touchpad Unresponsive: Restart the laptop. Check for driver updates in Device Manager.
For persistent issues, refer to the ASUS support website or contact technical support.
8. Specifications
| Feature | Specification |
|---|---|
| Model | GU502GU-XH74 |
| Processor | Intel Core i7-9750H (Hexa-core, 2.6 GHz) |
| Graphics | NVIDIA GeForce GTX 1660 Ti 6GB GDDR6 |
| Display | 15.6" FHD (1920x1080) IPS, 240Hz, 3ms, Pantone Validated |
| RAM | 16GB DDR4 2666MHz |
| Storage | 512GB PCIe SSD |
| Operating System | Windows 10 Pro |
| Wireless Connectivity | Gigabit Wave 2 Wi-Fi 5 (802.11ac 2x2), Bluetooth |
| Dimensions (LxWxH) | 14.2 x 9.9 x 0.8 inches (36.07 x 25.15 x 2.03 cm) |
| Weight | 4.6 pounds (2.09 kg) |
9. Warranty and Support
9.1 Warranty Information
This product is covered by a manufacturer's warranty. The duration and terms of the warranty may vary by region and retailer. Please refer to the warranty card included in your package or visit the official ASUS support website for detailed warranty information specific to your purchase.
9.2 Technical Support
For technical assistance, driver downloads, or further product information, please visit the official ASUS support website. You may also contact ASUS customer service directly for personalized support.
- ASUS Support Website: www.asus.com/support/
