Arlo Pro SmartHub (VMB4540) User Manual

1. Introduction

The Arlo Pro SmartHub (model VMB4540-100NAS) is designed to securely connect your Arlo cameras to the internet via your home router. This device enhances connectivity by providing long-range communication and optimizing battery life for your connected Arlo cameras. It supports various wireless protocols including Wi-Fi (2.4GHz), Z-Wave, and Zigbee, and is ArloRF ready. Key features include local video backup capabilities and an integrated smart siren for enhanced security.

Figure 1: Front view of the Arlo Pro SmartHub, a white rectangular device with the Arlo logo.

2. What's in the Box

Upon opening the Arlo Pro SmartHub package, you should find the following components:

• 1 x Arlo Pro SmartHub (VMB4540)
• 1 x Power Adapter
• 1 x Ethernet Cable
• 1 x Quick Start Guide
• 1 x Arlo Window Decal

3. Setup

Setting up your Arlo Pro SmartHub is a straightforward process. For detailed instructions, refer to the included Quick Start Guide or the comprehensive Installation Manual (PDF).

3.1. Connecting the SmartHub

1. Connect the provided Ethernet cable from the SmartHub's Ethernet port to an available LAN port on your home router.
2. Connect the power adapter to the SmartHub's power port and plug it into a wall outlet.
3. Wait for the SmartHub's LED indicator to turn solid blue, indicating a successful connection to the internet.

Figure 2: Rear view of the Arlo Pro SmartHub, showing the Sync button, USB port, Ethernet port, Power port, and Reset button.

3.2. Pairing Arlo Cameras

The Arlo Pro SmartHub is compatible with a wide range of Arlo cameras, including Ultra 2, Ultra, Essential (Gen 1), Pro 4, Pro 3, Pro 3 Floodlight Camera, Pro 2, Pro, Arlo Wire-Free, Video Doorbell, and Audio Doorbell. To pair your cameras with the SmartHub, follow the instructions in the Arlo app. Generally, this involves pressing the Sync button on both the camera and the SmartHub.

Figure 3: The Arlo SmartHub shown alongside various compatible Arlo camera models.

3.3. Wi-Fi Connectivity

The SmartHub utilizes the 2.4GHz Wi-Fi band for initial setup. If your router operates on a 5GHz network, it is likely a dual-band router and will also have a 2.4GHz network running. The device will automatically switch to the stronger band once connected.

4. Operating the SmartHub

4.1. Local Video Backup

The Arlo Pro SmartHub supports local video backup. You can connect a USB Type-A storage device (e.g., a USB flash drive) to the USB port on the back of the SmartHub to store recorded video footage directly on the device. This feature provides an alternative to cloud storage.

4.2. Smart Siren

The SmartHub includes an integrated smart siren that can be activated remotely via the Arlo app or configured to trigger automatically based on motion or sound detection from connected cameras. This feature serves as an audible deterrent.

4.3. App Control

All functions and settings of the Arlo Pro SmartHub and connected cameras are managed through the Arlo mobile application, available for smartphones and tablets. The app allows for live viewing, recording management, siren control, and system configuration.

5. Maintenance

To ensure optimal performance and longevity of your Arlo Pro SmartHub, consider the following maintenance guidelines:

• Cleaning: Gently wipe the exterior of the SmartHub with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials.
• Firmware Updates: Regularly check for and install firmware updates through the Arlo app. Updates often include performance improvements, new features, and security enhancements.
• Placement: Ensure the SmartHub is placed in a well-ventilated area, away from direct sunlight or heat sources, to prevent overheating.

6. Troubleshooting

If you encounter issues with your Arlo Pro SmartHub, refer to the Troubleshooting Guide (PDF) for detailed solutions. Below are some common issues and basic steps:

• SmartHub Offline: If the SmartHub frequently goes offline, try unplugging the power adapter, waiting 10 seconds, and then plugging it back in. Ensure the Ethernet cable is securely connected to both the SmartHub and your router.
• Difficulty Pairing Cameras: Ensure both the camera and the SmartHub are in pairing mode (indicated by specific LED patterns). Press the Sync button on both devices. Verify that the camera model is compatible with the VMB4540 SmartHub.
• No Local Video Backup: Check if the USB storage device is properly inserted and formatted correctly (FAT32 or exFAT). Ensure there is sufficient free space on the USB device.
• App Connectivity Issues: Ensure your mobile device has a stable internet connection. Try restarting the Arlo app or reinstalling it if problems persist.

For more complex issues, contacting Arlo Support is recommended.

7. Specifications

8. Warranty Information

Warranty details for the Arlo Pro SmartHub are typically provided with your product documentation or can be found on the official Arlo website. Please retain your proof of purchase for warranty claims.

9. Support

For further assistance, technical support, or to explore other Arlo products, please visit the official Arlo resources:

• Official Arlo Store: Arlo Store on Amazon
• User Guide (PDF): Download User Guide
• Installation Manual (PDF): Download Installation Manual
• Troubleshooting Guide (PDF): Download Troubleshooting Guide