1. Introduction
Thank you for choosing the KoolMore FWT-2D-12C 48-inch 2-Door Worktop Commercial Freezer. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new appliance. Please read this manual thoroughly before installation and use, and retain it for future reference.
2. Safety Information
To reduce the risk of fire, electric shock, or injury, always follow basic safety precautions when using this appliance.
- Ensure the appliance is properly grounded.
- Do not operate the freezer with a damaged power cord or plug.
- Keep ventilation openings clear of obstruction.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Only qualified service personnel should perform repairs.
3. Setup and Installation
3.1 Unpacking
Carefully remove all packaging materials. Inspect the freezer for any shipping damage. Report any damage immediately to the carrier and your dealer.
3.2 Placement
Place the freezer on a strong, level surface capable of supporting its weight (approximately 214 pounds). Ensure adequate ventilation around the unit. Maintain a minimum of 6 inches of clearance from walls or other obstructions to allow for proper airflow to the condenser. This unit is designed for indoor commercial use.

Image: The KoolMore FWT-2D-12C freezer showing its dimensions: 47.25 inches (L), 29.5 inches (D), and 38.75 inches (H).
3.3 Electrical Connection
The freezer requires a dedicated 115 Volt, 60 Hz, single-phase electrical supply. Ensure the outlet is properly grounded. Do not use extension cords or adapter plugs.
3.4 Caster Installation
The unit comes with 4 casters for mobility. Attach the casters securely to the bottom of the unit using the provided hardware. Ensure all casters are tightened before moving the unit.

Image: Side view of the KoolMore FWT-2D-12C commercial freezer, highlighting the installed casters for easy movement.
4. Operating Instructions
4.1 Initial Startup
After installation, allow the freezer to stand upright for at least 2 hours before plugging it in. This allows the refrigerant to settle. Once plugged in, allow the unit to run for 24 hours to reach its optimal operating temperature before loading with products.
4.2 Temperature Control
The freezer features an external digital temperature control for precise temperature management. The operating temperature range is -8°F to 0°F (-22°C to -18°C). Use the digital display to monitor and adjust the internal temperature as needed. An internal wall-mounted thermometer provides an additional temperature reference.


Image: Icons illustrating the external digital temperature control and internal thermometer features.
4.3 Shelving
The freezer includes 2 adjustable shelves, coated in epoxy for corrosion resistance. These shelves can hold up to 90 lbs each. Adjust their height to accommodate various product sizes.

Image: The interior of the KoolMore FWT-2D-12C freezer, showing the adjustable shelves ready for product storage.
4.4 Door Features
The two stainless steel doors feature recessed handles for a sleek design. They are self-closing to maintain internal temperature and include a stay-open feature for convenient loading and unloading. The door hinges are reversible, allowing for flexible placement.

Image: Icon illustrating the recessed handles feature for the freezer doors.
5. Maintenance
5.1 Cleaning the Interior
Regularly clean the interior with a mild soap and water solution. Rinse thoroughly and dry completely to prevent odors and maintain hygiene. The removable door gaskets should also be cleaned regularly to ensure a proper seal.
5.2 Cleaning the Exterior
The exterior is crafted from durable 430 type stainless steel. Clean with a soft cloth and a stainless steel cleaner. Avoid abrasive cleaners or scouring pads that can scratch the surface.
5.3 Condenser Coil Cleaning
The condenser coils should be cleaned every 30 days or as needed to ensure efficient operation. Dust and debris can accumulate, reducing cooling efficiency. Disconnect power before cleaning. Use a brush or vacuum cleaner to remove dust from the coils.

Image: Rear view of the KoolMore FWT-2D-12C freezer, showing the compressor and condenser coil area at the bottom for maintenance access.
5.4 Automatic Defrost
This freezer features an automatic defrost system, eliminating the need for manual defrosting under normal operating conditions. However, ensure the drain pan is clear and clean to prevent water accumulation.

Image: Icon illustrating the automatic defrost feature.
6. Troubleshooting
Before contacting service, review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Freezer not cooling | Power supply issue, thermostat setting, dirty condenser coils, door not sealing. | Check power, adjust thermostat, clean coils, inspect door gasket. |
| Excessive noise | Loose parts, unit not level, fan obstruction. | Tighten components, level the unit, check for obstructions. |
| Water on floor | Clogged drain line, excessive humidity, faulty door seal. | Clear drain, ensure proper ventilation, check door gasket. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | KoolMore |
| Model Number | FWT-2D-12C |
| Capacity | 11.2 Cubic Feet |
| Product Dimensions (L x W x H) | 47.5 x 29.5 x 38.8 inches |
| Item Weight | 214 Pounds |
| Installation Type | Countertop, Wall Mount |
| Form Factor | Top-Mount, Double Door |
| Special Features | Automatic Defrost, Digital temperature control and display, Eco friendly R290 Refrigerant, Internal wall mounted thermometer, Powerful 1/4 compressor |
| Color | Stainless Steel |
| Voltage | 115 Volts |
| Defrost System | Automatic |
| Door Hinges | Reversible |
| Door Material Type | Stainless Steel |
| Shelves | 2 Adjustable shelves |
| Certification | ETL |
| Included Components | 2 Adjustable shelves, 4 casters |
8. Product Videos
8.1 Two Door Work-top Freezer Overview
Video: A detailed overview of the KoolMore Two Door Work-top Freezer, highlighting its design and features. This video demonstrates the product in a commercial kitchen setting.
8.2 KoolMore Commercial Kitchen Equipment
Video: An introduction to KoolMore's range of commercial kitchen equipment, showcasing various appliances designed for professional use.
9. Warranty and Support
For warranty information or technical support, please refer to the documentation included with your purchase or contact KoolMore customer service directly. Keep your purchase receipt and model number handy for efficient assistance.