1. Introduction
Thank you for choosing the Kanto MBC311T Digital Signage Ceiling Mount System. This system is designed for commercial applications requiring a flexible solution for displaying menu boards and other digital signage, especially where wall space is limited. Its modular design supports multiple screens with precision leveling and adjustable tilt for optimal viewing.
This manual provides detailed instructions for the safe and proper installation, operation, and maintenance of your MBC311T mount. Please read all instructions carefully before beginning installation and retain this manual for future reference.
2. Safety Information
WARNING:
- Do not attempt to install this product if you do not understand these instructions or have doubts about the safety of the installation. Consult a qualified installation contractor.
- Ensure the ceiling structure can safely support the combined weight of the mount and all attached displays. The mount supports up to 66 pounds (30 kg) per screen.
- Always use appropriate safety equipment and tools during installation.
- Do not exceed the maximum weight capacity. Overloading may result in serious injury or property damage.
- Tighten all screws firmly but do not overtighten. Overtightening can damage screws and components.
- This product is intended for indoor use only.
3. Package Contents
The Kanto MBC311T package includes the following components:
- MBC311T Ceiling Mount System components (specific parts will vary based on configuration, but generally include ceiling plates, extension poles, mounting rails, and VESA brackets).
- Hardware kit for wood and concrete installations.
Please verify that all components are present and undamaged before proceeding with installation. If any parts are missing or defective, contact Kanto customer support.
4. Setup and Installation
The MBC311T mount is designed for easy installation. Follow these steps carefully.
4.1 VESA Compatibility and Weight Capacity
Ensure your displays are compatible with the mount's VESA patterns and do not exceed the weight limit.
Image 4.1: VESA compatibility and weight capacity. The mount fits VESA sizes up to 600x400 and supports up to 3 screens, each weighing 66 lbs (30 kg).
- VESA Sizes: Minimum 75x75 mm, Maximum 600x400 mm.
- Weight Capacity: Up to 66 lbs (30 kg) per screen.
4.2 Ceiling Plate Installation
The lightweight ceiling plates are installed independently. They offer up to 90° of swing to accommodate sloped ceilings or support beams.
Image 4.2: Adjustable mounting plate and height adjustment. The ceiling plate can tilt up to 90° for sloped ceilings.
Image 4.3: Detail of the ceiling plate, illustrating its robust construction and adjustable pivot for various ceiling types.
- Locate suitable mounting points in your ceiling (wood studs or concrete).
- Attach the ceiling plate(s) securely using the provided hardware. Ensure the plate is level and firmly anchored.
4.3 Extension Pole and Rail Assembly
Slide each extension pole into place and secure it to the ceiling plate. Then attach the modular rails.
Image 4.4: Modular rail system configurations. The system allows for 2, 3, or 4 TV setups by connecting multiple units.
- Slide the extension pole(s) into the ceiling plate(s) and secure with the appropriate fasteners.
- Attach the horizontal mounting rails to the extension poles.
- For multiple units, connect additional extrusions as needed to accommodate wider VESA patterns or more screens.
4.4 Attaching VESA Brackets to Displays
Attach the VESA brackets to the back of your displays.
Image 4.5: Detail of the VESA bracket with tilt mechanism. This image shows how the bracket attaches to the display and allows for tilt adjustments.
- Secure the VESA brackets to the back of each display using the screws appropriate for your TV's VESA pattern.
4.5 Mounting Displays and Adjustments
Carefully lift and hook the displays onto the horizontal rails. Then make necessary adjustments.
Image 4.6: Kanto MBC311T system with three displays mounted, demonstrating the final setup.
- With assistance, carefully lift each display and hook its VESA brackets onto the horizontal mounting rails.
- Secure the displays to the rails using the provided locking mechanisms.
4.6 Cable Management
Route cables through the integrated cable management system for a tidy appearance.
Image 4.7: Integrated cable management. Cables can be routed through the pole to maintain a clean setup.
Image 4.8: Cable routing detail. This image shows how a cable is neatly guided through the mount's structure.
- Route all display cables through the integrated cable management channels within the extension poles to keep the installation tidy and professional.
5. Operation and Adjustments
The MBC311T mount offers several adjustment features to optimize your display setup.
5.1 Height Adjustment
The telescoping extension pole allows for flexible height positioning.
- Standard Height: Position the center of the TV mounting plate between 24.3 inches and 39.3 inches (61.7 cm to 99.8 cm) from the ceiling.
- Reduced Height: For tighter spaces, remove the inner pole to achieve a distance of 12.7 inches to 17 inches (32.3 cm to 43.2 cm) from the ceiling.
To adjust height, loosen the locking mechanism on the extension pole, adjust to the desired height, and re-tighten securely.
5.2 Precision Leveling
Micro height adjustments can be made on each mounting bracket to ensure perfect alignment of your displays.
- Use the precision leveling screws on each VESA bracket to fine-tune the vertical position of individual screens.
5.3 Tilt Adjustment
Adjust the tilt of your displays to improve line-of-sight.
- The mounting brackets can be tilted forward at 5°, 10°, or 15°.
- To compensate for potential lean, the brackets can also be angled up to 6° backward.
To adjust tilt, loosen the tilt locking mechanism on the VESA bracket, set to the desired angle, and re-tighten.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your Kanto MBC311T mount.
- Cleaning: Wipe the mount with a soft, dry cloth. Avoid abrasive cleaners or solvents.
- Periodic Inspection: Periodically check all screws and connections to ensure they remain tight and secure. Re-tighten if necessary.
- Damage Check: Inspect the mount for any signs of damage or wear. If damage is found, discontinue use and contact Kanto customer support.
7. Troubleshooting
If you encounter issues with your MBC311T mount, refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Displays are not level. | Uneven installation or need for fine adjustment. | Use the precision leveling screws on each VESA bracket to adjust individual screen height. Ensure the ceiling plate is level. |
| Mount feels unstable. | Loose fasteners or incorrect installation. | Verify all ceiling plate and pole fasteners are securely tightened. Ensure the ceiling structure is adequate. Do not exceed weight capacity. |
| Difficulty adjusting tilt. | Tilt locking mechanism is too tight. | Loosen the tilt locking mechanism slightly, adjust the angle, then re-tighten firmly. |
If the problem persists, please contact Kanto customer support for assistance.
8. Specifications
| Model Number | MBC311T |
| Mounting Type | Ceiling Mount |
| Movement Type | Tilt |
| Material | Steel, Aluminum and Plastic Construction |
| Color | Black |
| Compatible Devices | Television (40-inch to 60-inch) |
| Maximum Tilt Angle | 15 degrees forward, 6 degrees backward |
| Minimum Supported Screen Size | 40 inches |
| Maximum Supported Screen Size | 60 inches |
| Item Weight | 13.52 kg (29.8 lbs) |
| VESA Compatibility | Min 75x75 mm, Max 600x400 mm |
| Height Adjustment Range | 24.3" - 39.3" (standard), 12.7" - 17" (reduced) |
9. Warranty Information
The Kanto MBC311T Digital Signage Ceiling Mount System comes with a Five year manufacturer's warranty.
This warranty covers defects in materials and workmanship under normal use. For full warranty terms and conditions, please refer to the official Kanto website or contact customer support.
10. Customer Support
If you have any questions, require technical assistance, or need to report a missing or damaged part, please contact Kanto customer support.
Brand: Kanto
Online Store: Visit the Kanto Store on Amazon
Please have your model number (MBC311T) and purchase information ready when contacting support.
