Swisstone SW 320 HR Smart Wearable

1. Product Overview

The Swisstone SW 320 HR is a smart wearable designed to help you monitor your daily activities and receive notifications directly on your wrist. It features a vibrant OLED display and is built for durability with IP67 water resistance.

Key Features:

• Integrated heart rate monitor for continuous tracking.
• Tracks steps, distance covered, and calories burned.
• Sleep monitoring to analyze sleep patterns.
• Receives notifications for calls, SMS, email, calendar events, Facebook, WhatsApp, Hangouts, and Twitter.
• Features 8 distinct sport modes for various activities.
• Vibrating alarm function.
• IP67 water resistance, suitable for daily use and splashes.
• Long battery life, up to 14-15 days on a single charge.
• Bluetooth connectivity with a range of up to 10 meters.
• Interchangeable strap for personalized style.

Figure 1.1: Front view of the Swisstone SW 320 HR Smart Wearable. The display shows the date (07-03), time (09:22), battery indicator, and temperature (27°C). The device has a black textured strap and a sleek black display unit.

Figure 1.2: Angled view of the Swisstone SW 320 HR Smart Wearable, highlighting the textured strap and the display. Text on the left side indicates "Hergestellt in China" (Made in China).

2. Setup

2.1 Initial Charging

Before first use, fully charge your Swisstone SW 320 HR. Connect the charging cable to the device's charging port and plug the USB end into a standard USB power adapter (not included) or a computer's USB port. A full charge typically takes 1-2 hours.

2.2 App Installation

To unlock the full functionality of your smart wearable, you need to install the companion application on your smartphone. Search for the official Swisstone companion app in your device's app store (e.g., Google Play Store for Android or Apple App Store for iOS). Note: Some users have reported issues with app availability. Please ensure you download the latest official app from Swisstone or check their website for current app information.

• Scan the QR code in the product packaging or search for "Swisstone" in your app store.
• Download and install the application.
• Open the app and follow the on-screen instructions to create an account or log in.

2.3 Device Pairing

Ensure Bluetooth is enabled on your smartphone.

• Place the Swisstone SW 320 HR close to your smartphone.
• Open the companion app.
• Navigate to the "Device" or "Pairing" section within the app.
• The app will search for available devices. Select "SW 320 HR" from the list.
• Confirm the pairing request on both your smartphone and the wearable if prompted.
• Once paired, the time and date on your wearable will synchronize with your phone.

3. Operating Instructions

3.1 Basic Navigation

The SW 320 HR features a touch-sensitive area or a single button (depending on the specific model variant) for navigation. Tap or press to cycle through different display screens (time, steps, heart rate, etc.). Long press to enter specific modes or confirm selections.

3.2 Activity Tracking

• Steps, Distance, Calories: These metrics are automatically tracked throughout the day. View your progress on the device display or in the companion app for detailed statistics.
• Heart Rate Monitoring: The device continuously monitors your heart rate. Ensure the sensor on the back of the device is in good contact with your skin for accurate readings.
• Sleep Monitoring: Wear the device to bed, and it will automatically track your sleep patterns. Review sleep data in the app, including deep sleep, light sleep, and awake times.

3.3 Notifications

Once paired, the SW 320 HR will display notifications from your smartphone. Ensure notification permissions are enabled for the companion app in your phone's settings.

• Calls: Incoming call alerts will show the caller ID (if available).
• Messages: View SMS, email, and social media messages directly on the screen.

3.4 Sport Modes

The device supports 8 different sport modes. Access these modes through the device's menu or the companion app. Select a mode before starting an activity to track specific metrics relevant to that sport.

3.5 Alarm Function

Set alarms through the companion app. The wearable will vibrate at the set time to gently wake you up or remind you of an event.

4. Maintenance

4.1 Cleaning

Regularly clean your device and strap to prevent skin irritation and maintain functionality. Use a soft, damp cloth to wipe the device. For the strap, use mild soap and water if necessary, then rinse thoroughly and dry completely before wearing.

4.2 Water Resistance (IP67)

The SW 320 HR is IP67 rated, meaning it is protected from dust and can withstand immersion in water up to 1 meter for up to 30 minutes. It is suitable for daily use, such as washing hands or light rain. Avoid prolonged immersion, hot water, or steam, as this can compromise the seal.

4.3 Battery Care

• Charge the device fully before storing it for extended periods.
• Avoid extreme temperatures, which can degrade battery life.
• Do not attempt to replace the battery yourself. Contact customer support if battery issues arise.

4.4 Strap Replacement

The strap of the SW 320 HR is interchangeable. Refer to the specific instructions provided with your replacement strap for proper installation. Ensure the strap is securely attached before wearing.

5. Troubleshooting

5.1 Device Not Turning On / Not Charging

• Ensure the charging contacts on the device and cable are clean and free of debris.
• Try a different USB power source or adapter.
• Allow the device to charge for at least 30 minutes before attempting to turn it on.

5.2 Connectivity Issues (Bluetooth)

• Ensure Bluetooth is enabled on your smartphone and the device is within range (10 meters).
• Restart both your smartphone and the wearable.
• Unpair the device from your phone's Bluetooth settings and then re-pair it through the companion app.
• Check if the companion app is running in the background and has necessary permissions.

5.3 Inaccurate Readings (Heart Rate, Steps)

• Ensure the device is worn snugly on your wrist, about one finger's width above your wrist bone.
• Clean the heart rate sensor on the back of the device.
• Ensure your personal information (height, weight, age) is accurately entered in the companion app.

5.4 App Not Available / Functioning Poorly

Some users have reported issues with the availability or functionality of the companion app (e.g., "GetFitPro").

• Verify that you have downloaded the correct and latest version of the app from the official app store.
• Check the Swisstone official website for any updates or alternative app recommendations.
• Ensure your smartphone's operating system is up to date.
• Clear the app's cache and data, or reinstall the app.

5.5 Battery Draining Quickly

• Reduce the brightness of the display.
• Limit the number of notifications received on the device.
• Ensure the device is not constantly searching for a Bluetooth connection if unpaired.
• A full charge should last up to 14-15 days. If significantly less, contact support.

6. Specifications

7. Warranty and Support

Information regarding specific warranty terms and conditions for the Swisstone SW 320 HR is not available in the provided product details. Please refer to the warranty card included with your purchase or visit the official Swisstone website for detailed warranty information and customer support contacts.

For technical support or inquiries, please contact Swisstone customer service through their official channels.