Introduction
This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Vollrath VCBF128-37 Double Frozen Beverage Dispenser. Please read this manual thoroughly before operating the machine and retain it for future reference. This unit is designed for commercial use in preparing and dispensing frozen beverages and granitas.
Safety Information
Always adhere to the following safety precautions to prevent injury and damage to the equipment.
- Ensure the unit is connected to a properly grounded electrical outlet with the correct voltage (120V/60Hz).
- Do not operate the machine with a damaged cord or plug.
- Keep hands and foreign objects out of the bowls and dispensing area during operation.
- Always unplug the unit before cleaning, maintenance, or moving.
- Do not immerse the machine in water or other liquids.
- This appliance is intended for commercial use only.
- Position the machine on a stable, level surface, ensuring adequate ventilation around the compressor.
- The machine contains a Proposition 65 warning.
Product Overview
The Vollrath VCBF128-37 is a dual-bowl countertop frozen beverage dispenser, each with a 2.64-gallon capacity. It features independent controls for each bowl, allowing for both granita and frozen beverage modes.
Image 1: Front view of the Vollrath VCBF128-37 Double Frozen Beverage Dispenser. This image shows the two clear beverage bowls, each with a black lid and dispensing spigot, mounted on a black base. Below the bowls, there is an illuminated display panel.
Image 2: Side view of the Vollrath VCBF128-37 Double Frozen Beverage Dispenser. This image highlights the side profile of the machine, showing the clear beverage bowls, the black top, and the silver-colored lower section with ventilation grilles for the compressor.
Image 3: The Vollrath VCBF128-37 Double Frozen Beverage Dispenser in operation. A person is shown dispensing a red frozen beverage from one of the bowls into a clear cup. The other bowl contains a blue frozen beverage. The machine is placed on a countertop with various cups and snacks nearby.
Setup
- Unpacking: Carefully remove the machine from its packaging. Inspect for any shipping damage.
- Placement: Place the unit on a sturdy, level countertop. Ensure there is at least 6 inches of clearance around all sides for proper ventilation.
- Cleaning: Before first use, clean all parts that will come into contact with beverages according to the "Cleaning and Maintenance" section.
- Assembly: Ensure bowls, lids, and spigots are correctly assembled and securely in place.
- Power Connection: Plug the NEMA 5-15P cord into a dedicated 120V/60Hz, 10 Amp grounded electrical outlet.
Operating Instructions
The VCBF128-37 features independent controls for each 2.64-gallon bowl.
Filling the Bowls
- Prepare your desired beverage mix according to the manufacturer's instructions.
- Lift the lid of the desired bowl.
- Pour the liquid mix into the bowl, ensuring it does not exceed the maximum fill line.
- Securely replace the lid.
Selecting Operation Mode
Each bowl can be operated in one of two modes:
- Granita Mode (Consistency Control): Ideal for slushy-style beverages. This mode allows you to adjust the consistency of the frozen product.
- Frozen Beverage Mode (Temperature Control): Suitable for thicker frozen drinks like milkshakes or frozen cocktails, maintaining a specific temperature.
Refer to the control panel for specific button functions and adjustments for consistency or temperature settings for each bowl.
Dispensing
- Place a cup or container under the spigot of the desired bowl.
- Pull the spigot handle towards you to dispense the frozen beverage.
- Release the handle to stop dispensing.
Maintenance
Regular cleaning and maintenance are crucial for the longevity and hygienic operation of your dispenser.
Daily Cleaning
- Unplug: Always unplug the machine from the power outlet before cleaning.
- Empty Bowls: Drain any remaining product from the bowls.
- Disassemble: Carefully remove the lids, bowls, augers, and spigot components.
- Wash: Wash all removable parts with warm, soapy water. Use a soft brush for hard-to-reach areas.
- Rinse: Rinse all parts thoroughly with clean water.
- Sanitize: Sanitize all food-contact surfaces using an approved food-grade sanitizer solution, following the sanitizer manufacturer's instructions.
- Dry: Allow all parts to air dry completely before reassembly.
- Wipe Down: Wipe the exterior of the machine with a damp cloth. Do not use abrasive cleaners or immerse the main unit in water.
Monthly Maintenance
- Condenser Coil Cleaning: Periodically clean the condenser coils located at the rear or sides of the machine. Use a brush or vacuum cleaner to remove dust and debris. Ensure the machine is unplugged.
- Lubrication: Check and lubricate any moving parts as recommended by Vollrath (refer to specific product diagrams if available).
Troubleshooting
This section addresses common issues you might encounter with your frozen beverage dispenser.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not turn on. | No power, tripped circuit breaker, faulty power cord. | Check power connection, reset circuit breaker, inspect power cord for damage. |
| Product not freezing or too soft. | Incorrect mix ratio, ambient temperature too high, condenser coils dirty, consistency setting too low. | Verify mix ratio, ensure proper ventilation, clean condenser coils, adjust consistency setting. |
| Product too hard or icy. | Consistency setting too high, incorrect mix ratio. | Adjust consistency setting, verify mix ratio. |
| Leaking from spigot or bowl. | Improperly assembled spigot, worn gaskets/seals, cracked bowl. | Reassemble spigot correctly, replace worn gaskets/seals, inspect bowl for damage. |
| Excessive noise during operation. | Loose components, motor issue, fan obstruction. | Check for loose parts, ensure no obstructions to fan. If noise persists, contact service. |
For issues not listed here, or if solutions do not resolve the problem, please contact Vollrath customer support.
Specifications
| Feature | Detail |
|---|---|
| Model Number | VCBF128-37 |
| Brand | Vollrath |
| Type | Double Frozen Beverage / Granita Dispenser |
| Bowl Capacity | 2 x 2.64 Gallons (approx. 10 liters each) |
| Dimensions (W x D x H) | 15.5" x 19.5" x 27" (39.4 cm x 49.5 cm x 68.6 cm) |
| Weight | 105 Pounds (47.6 kg) |
| Electrical Requirements | 120V / 60Hz / 1-Phase, 10 Amps |
| Power Consumption | 1200 Watts |
| Plug Type | NEMA 5-15P |
| Certifications | cETLus, NSF |
| Control | Independent for each bowl (Granita Mode with Consistency Control, Frozen Beverage Mode with Temperature Control) |
| Drive System | Magnetic |
Warranty and Support
Vollrath products are manufactured to high standards and are backed by a manufacturer's warranty. For specific warranty details, including coverage periods and terms, please refer to the warranty card included with your product or visit the official Vollrath website.
For technical assistance, parts, or service inquiries, please contact Vollrath Customer Service. When contacting support, please have your model number (VCBF128-37) and serial number ready.
Vollrath Customer Service: www.vollrath.com/contact-us
