iBstone Vive20 Digital BTE Hearing Amplifier User Manual

Introduction

Thank you for choosing the iBstone Vive20 Digital BTE Hearing Amplifier. This manual provides detailed instructions for the proper use, care, and maintenance of your device. Please read this manual thoroughly before using your hearing amplifier to ensure optimal performance and longevity.

Image: A pair of iBstone Vive20 digital BTE hearing amplifiers in their white charging dock, positioned on a wooden surface.

Product Overview

The iBstone Vive20 is a rechargeable Behind-The-Ear (BTE) digital hearing amplifier designed for adults and seniors. It features a 4-channel digital sound processor, noise reduction, and multiple volume adjustments for a comfortable listening experience.

Components

Familiarize yourself with the different parts of your iBstone Vive20 hearing amplifier:

Image: Diagram illustrating the components of the iBstone Vive20 hearing amplifier, including the Ear Dome, Retention Bar, Sound Tube, Volume Control, Program Button, Charging Indicator, ON/OFF Switch, and Charging Port.

• Ear Dome: The soft tip that fits inside your ear canal.
• Retention Bar (Stabilizer Bar): Helps secure the hearing amplifier behind the ear.
• Sound Tube: Connects the main unit to the ear dome, transmitting sound.
• Volume Control: Adjusts the listening volume.
• Program Button: Cycles through different listening programs/modes.
• Charging Indicator: Light that shows charging status.
• ON/OFF Switch: Powers the device on or off.
• Charging Port: Connects to the charging dock.

Setup

1. Charging the Device

Before first use, fully charge your iBstone Vive20 hearing amplifier. The device uses a magnetic charging dock for convenience.

1. Connect the charging dock to a power source using the provided USB cable.
2. Place the hearing amplifier(s) into the magnetic charging slots on the dock. Ensure they are correctly seated; the devices can be placed in reversely.
3. The charging indicator light on the hearing amplifier will illuminate to show it is charging.
4. A full charge typically takes 3-6 hours and provides approximately 24 hours of working time. The indicator light will change when fully charged.

Image: Two iBstone Vive20 hearing amplifiers placed in a white magnetic charging dock, connected via USB to a laptop. The image also shows icons indicating 24 hours working time, 3-6 hours charging time, and the charging/full status lights.

2. Fitting the Hearing Amplifier

The iBstone Vive20 is designed to fit discreetly behind the ear.

1. Select the appropriate ear dome size for your ear canal. The ear dome should fit snugly but comfortably.
2. Place the main body of the hearing amplifier behind your ear.
3. Gently insert the ear dome into your ear canal.
4. Adjust the retention bar (stabilizer bar) to ensure the device is secure and comfortable.

Image: A close-up of a person's ear with the iBstone Vive20 hearing amplifier discreetly fitted behind it, showing the ear dome in the ear canal. Text overlays indicate the device's weight (3g) and size (0.36"x0.57"x1.3").

Operating Instructions

Image: A close-up view of the iBstone Vive20 hearing amplifier, highlighting the volume control buttons and the program button/charging indicator.

Power On/Off

• To turn on: Locate the ON/OFF switch and slide it to the "ON" position.
• To turn off: Slide the ON/OFF switch to the "OFF" position. It is recommended to turn off the device when not in use to conserve battery life.

Volume Control

Adjust the volume to a comfortable level using the volume control buttons on the device.

• Press the top button to increase the sound level.
• Press the bottom button to decrease the sound level.

Program Selection

Your iBstone Vive20 may have multiple listening programs designed for different environments. Press the Program Button to cycle through available programs.

• Each press of the Program Button will switch to the next program.
• Listen for an audible indicator (e.g., a beep) to confirm the program change.
• Experiment with different programs to find the best setting for your current environment.

Maintenance and Care

Proper maintenance ensures the longevity and optimal performance of your hearing amplifier.

Cleaning

• Daily Cleaning: Use a soft, dry cloth to wipe the hearing amplifier and ear dome daily to remove earwax and debris.
• Ear Dome Cleaning: The ear dome can be removed and cleaned with a mild soap solution. Ensure it is completely dry before reattaching. Replace ear domes regularly (e.g., every 1-3 months) or when they become stiff or discolored.
• Sound Tube Cleaning: Check the sound tube for any blockages. If necessary, use a small cleaning wire or brush to clear it.
• Do NOT use water or cleaning solutions directly on the main body of the hearing amplifier.

Storage

• When not in use, store your hearing amplifier in its charging dock or a dry, cool place.
• Avoid exposing the device to extreme temperatures, humidity, or direct sunlight.
• Keep out of reach of children and pets.

Troubleshooting

If you experience issues with your iBstone Vive20, refer to the following common problems and solutions:

If the problem persists after trying these solutions, please contact iBstone customer support.

Specifications

Customer Support and Warranty

iBstone is committed to providing quality support for its products. For any questions, technical assistance, or warranty inquiries, please contact our customer support team.

Image: Two iBstone Vive20 hearing amplifiers in a charging dock on a wooden table, with text indicating "Lifetime Support from Team of Licensed Hearing Professionals. Support Via Email or Phone."

Support is available via email or phone. Please refer to the product packaging or the official iBstone website for the most current contact information.

iBstone provides lifetime support from a team of licensed hearing professionals to assist you with your device.