Introduction
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your ICY BOX USB-C Docking Station (14-in-1), Model IB-DK2244AC. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.
Setup Instructions
Follow these steps to set up your docking station:
- Install DisplayLink Driver: The docking station requires a DisplayLink driver for full functionality. Download the latest driver from the official DisplayLink website: https://www.synaptics.com/products/displaylink-graphics/downloads.
- Install the Driver: Run the downloaded installer on your laptop or PC and follow the on-screen instructions to complete the installation. After installation, open the DisplayLink application.
- Connect Power: Connect the provided 135W external power adapter to the DC IN port on the rear of the docking station and then plug it into a power outlet.
- Connect to Host Device: Connect the docking station to your laptop or PC using the supplied USB-C cable. Plug one end into the USB Type-C Host port on the docking station and the other end into a compatible USB-C port on your computer.
- Connect Peripherals: You can now connect your monitors, USB devices, Ethernet cable, and audio devices to the respective ports on the docking station.
Image: Driver installation steps and connecting the docking station to a laptop.
Image: Connecting the 135W power supply to the docking station.
Operating Instructions
Port Overview
The IB-DK2244AC docking station offers a comprehensive set of ports for various connectivity needs:
Image: Detailed diagram of the 14-in-1 port layout on the docking station.
- Front Ports: Power On/Off button, Power/Access LED, 1x USB Type-C (5 Gbit/s), 1x USB 3.0 Type-A (5 Gbit/s), Headphone Jack, Microphone Jack.
- Rear Ports: DC IN (135W), 1x USB Type-C Host (PD 60W), RJ45 Gigabit Ethernet, 1x HDMI (3840x2160@30 Hz), 2x DisplayPort (5K or 4K@60 Hz), 2x HDMI (4096x2160@60 Hz), 4x USB 3.0 Type-A (5 Gbit/s).
Front View
Rear View
Power Button
Power Delivery (PD 60W)
The USB Type-C Host port supports Power Delivery up to 60W, allowing you to charge your connected laptop while using the docking station. Ensure your laptop supports USB-C Power Delivery for this feature to work.
Image: The docking station delivering 60W power to a connected laptop.
Display Configurations
The docking station supports various display configurations, including single 5K, dual 4K, and triple 4K setups. The specific resolution and refresh rate depend on your host device's capabilities and the connected monitors.
- Single 5K Display: Achievable via connection of two DisplayPort interfaces (5120x2880@60 Hz).
- Dual 4K Displays: Connect two 4K monitors via HDMI and/or DisplayPort (4096x2160@60 Hz).
- Triple 4K Displays: Connect three 4K monitors using 1x HDMI (3840x2160@30 Hz) and 2x HDMI/DisplayPort (4096x2160@60 Hz).
Image: A laptop connected to a single 5K monitor through the docking station.
Image: Various multi-monitor setups, including triple 4K displays, connected via the docking station.
Data Transfer
The USB 3.0 ports provide high-speed data transfer up to 5 Gbit/s, enabling quick file transfers and efficient peripheral connectivity.
Image: Visual representation of USB 3.0 data transfer speed (5 Gbit/s).
Gigabit Ethernet
The integrated Gigabit Ethernet port provides stable and high-speed wired network connectivity (10/100/1000 Mbit/s), ideal for reliable internet access and network transfers.
Image: Close-up of the Gigabit Ethernet port.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the docking station. Do not use liquid cleaners or aerosols.
- Storage: Store the device in a cool, dry place away from direct sunlight and extreme temperatures.
- Handling: Avoid dropping or subjecting the docking station to strong impacts.
- Ventilation: Ensure the docking station has adequate ventilation to prevent overheating. Do not block ventilation openings.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No display output | 1. DisplayLink driver not installed or updated. 2. Incorrect display settings on host device. 3. Loose cable connections. 4. Monitor input not selected correctly. | 1. Install or update the DisplayLink driver from synaptics.com. 2. Check display settings on your laptop (e.g., Extend, Duplicate). 3. Ensure all HDMI/DisplayPort cables are securely connected. 4. Select the correct input source on your monitor. |
| No power to laptop (PD not working) | 1. Docking station not connected to external power. 2. Laptop does not support USB-C Power Delivery. 3. USB-C cable not PD compatible. | 1. Verify the 135W external power adapter is connected and powered. 2. Check your laptop's specifications for USB-C PD support. 3. Use the original USB-C cable or one certified for Power Delivery. |
| USB devices not recognized | 1. Loose USB connection. 2. Driver issues on host device. 3. Device requires more power than available. | 1. Reconnect the USB device. 2. Update USB drivers on your laptop. 3. Try connecting high-power devices directly to the laptop or use a powered USB hub. |
| Ethernet connection unstable/not working | 1. Loose Ethernet cable. 2. Network driver issues. 3. Router/modem problem. | 1. Ensure the Ethernet cable is securely connected to both the docking station and your router/modem. 2. Update network drivers on your laptop. 3. Restart your router/modem. |
Specifications
| Feature | Detail |
|---|---|
| Brand | ICY BOX |
| Model Number | IB-DK2244AC (60573) |
| Color | Black |
| Host Connection | 1x USB Type-C (PD 60W) |
| Video Outputs | 3x HDMI (1x 3840x2160@30 Hz, 2x 4096x2160@60 Hz) 2x DisplayPort (5K or 4K@60 Hz) |
| Max Resolution | Single 5K (5120x2880@60 Hz via 2x DP) Dual 4K (4096x2160@60 Hz) Triple 4K (1x 3840x2160@30 Hz + 2x 4096x2160@60 Hz) |
| USB Ports | 2x USB Type-C (5 Gbit/s) 4x USB 3.0 Type-A (5 Gbit/s) |
| Ethernet | 1x RJ45 Gigabit Ethernet (10/100/1000 Mbit/s) |
| Audio Ports | 1x Headphone Jack 1x Microphone Jack |
| Power Input | DC IN 135W |
| Compatible Devices | PC, Laptop with USB-C port supporting DisplayLink |
| Operating Systems | Windows, macOS (DisplayLink driver required) |
Warranty Information
This ICY BOX product is covered by a standard manufacturer's warranty. Please refer to the warranty card included with your purchase or visit the official ICY BOX website for detailed warranty terms and conditions. Keep your proof of purchase for warranty claims.
Support
For technical support, troubleshooting assistance, or further inquiries, please contact ICY BOX customer service through their official website or the contact information provided with your product packaging.
- Official Website: Visit www.raidsonic.de (RaidSonic is the parent company of ICY BOX) for product information and support resources.
- Driver Downloads: For DisplayLink drivers, visit www.synaptics.com/products/displaylink-graphics/downloads.
