THINKWARE U1000 Dual Dash Cam User Manual

Introduction

Thank you for choosing the THINKWARE U1000 Dual Dash Cam. This advanced dashboard camera system is designed to provide comprehensive video recording of your journeys and parked vehicle, enhancing your safety and security on the road. Featuring native 4K UHD recording for the front camera and 2K QHD for the rear, along with advanced features like Super Night Vision, Parking Mode, and a comprehensive Advanced Driver Assistance System (ADAS), the U1000 is built to capture critical moments with exceptional clarity.

The THINKWARE U1000 Dual Dash Cam, showcasing its sleek design and the included rear camera.

What's in the Box

Please ensure all the following components are included in your package:

• THINKWARE U1000 Main Unit (Front Camera)
• 2K Rear Camera
• 12V Power Cable
• Hardwiring Cable
• CPL Filter
• 32GB Micro SD Card
• Car Mount

Setup

Mounting the Dash Cam

Select a suitable location on your windshield, typically behind the rearview mirror, to ensure an unobstructed view of the road. Clean the windshield surface thoroughly before attaching the car mount. Securely attach the main unit to the mount and then adhere the mount to the windshield.

Power Connection

The U1000 can be powered via the included 12V power cable (cigarette lighter adapter) for basic operation or the hardwiring cable for advanced features like Parking Surveillance Mode. Professional installation is recommended for hardwiring to ensure proper connection to your vehicle's fuse box and to enable continuous power for parking mode functionality.

Rear Camera Installation

Connect the 2K rear camera to the main unit using the provided cable. Mount the rear camera on your rear windshield, ensuring a clear view. Route the cable neatly along the vehicle's interior trim to avoid interference with driving.

Micro SD Card Insertion

Insert the 32GB Micro SD Card into the designated slot on the main unit. The Anti-file Corruption Technology improves the reliability of your THINKWARE memory card by minimizing the risk of lost footage due to bad blocks and data corruption.

Wi-Fi Connection

To access advanced settings, view live footage, and download recordings, connect your smartphone to the dash cam via Wi-Fi. Download the THINKWARE Cloud app from your device's app store. Follow the in-app instructions to connect to the dash cam's Wi-Fi network, which typically starts with "THINKWARE".

Operating Instructions

Recording Modes

• Continuous Recording: The dash cam automatically starts recording when the vehicle's ignition is turned on.
• Incident Recording: The built-in G-Sensor detects impacts and sudden braking/acceleration, automatically saving these events as separate files to prevent overwriting.
• Parking Surveillance Mode: When hardwired, the U1000 can record events triggered by impact and motion while your vehicle is parked.

Video Quality

Capture sharp, detailed footage in 4K native UHD (30FPS) with the front camera or switch to 2K QHD (60FPS) for smoother videos, making license plate reading easier. The 150-degree viewing angle ensures uncompromised video coverage.

Super Night Vision

Utilizing the 8.42MP Sony STARVIS image sensor, Super Night Vision technology reduces noise and enhances image quality in low-light conditions, such as dark roads and dim parking lots.

Advanced Driver Assistance System (ADAS)

The ADAS features provide real-time alerts to enhance driving safety:

• Forward Collision Warning System (FCWS): Alerts if you are approaching a vehicle too quickly.
• Lane Departure Warning System (LDWS): Warns if your vehicle drifts out of its lane.
• Front Vehicle Departure Warning (FVDW): Notifies you when the vehicle in front starts to move from a standstill.

THINKWARE Cloud 2.0

With a hotspot connection, THINKWARE Cloud features include:

• Remote Live View: Monitor your vehicle's surroundings in real-time from anywhere.
• Geo Fencing: Receive notifications if your vehicle enters or exits a predefined geographical area.
• Parking Impact Notifications: Get instant alerts on your phone if an impact is detected while parked.
• Locate Vehicle: Pinpoint your vehicle's location on a map.
• Driving Impact Notifications: Receive alerts for impacts detected during driving.

Maintenance

Memory Card Care

Regularly format your Micro SD card (at least once a month) using the THINKWARE Cloud app or PC Viewer to maintain optimal performance and prevent data corruption. Replace the SD card periodically, especially if you notice decreased performance or frequent errors, as memory cards have a limited lifespan due to continuous overwriting.

Cleaning

Gently wipe the dash cam lenses with a soft, lint-free cloth to ensure clear recordings. Avoid using abrasive cleaners or solvents that could damage the lens or casing.

Troubleshooting

Dash Cam Not Powering On or Keeps Restarting

• Ensure the power cable is securely connected to both the dash cam and the vehicle's power source.
• If hardwired, verify the fuse connections. Consider professional inspection if issues persist.
• Try a different power source (e.g., a different 12V outlet) to rule out vehicle power issues.
• A faulty Micro SD card can sometimes cause restarting issues. Try formatting the card or using a new, compatible card.

Wi-Fi Connectivity Issues

• Ensure your smartphone's Wi-Fi is enabled and you are selecting the correct THINKWARE dash cam network.
• Restart both your dash cam and smartphone.
• If your phone has Wi-Fi calling enabled, try disabling it as it may interfere with the dash cam's Wi-Fi connection.

Battery Drain in Parking Mode

The U1000's Parking Surveillance Mode requires continuous power. If you experience vehicle battery drain, ensure your hardwiring installation includes a low-voltage cut-off feature. Adjust the low-voltage cut-off settings via the THINKWARE Cloud app to a higher threshold to prevent excessive battery discharge. Professional hardwiring installation is highly recommended to prevent such issues.

Specifications

Warranty & Support

The THINKWARE U1000 typically comes with a 12-month manufacturer's warranty. For detailed warranty information, technical support, or service inquiries, please refer to the official THINKWARE website or contact their customer support directly. You can also visit the THINKWARE Store on Amazon for additional resources and contact options.