HyperX HX-HSCAS-BL/WW

HyperX Cloud Alpha S Gaming Headset User Manual

Model: HX-HSCAS-BL/WW

1. Introduction

The HyperX Cloud Alpha S is a premium PC gaming headset designed to deliver an immersive audio experience. It features custom-tuned HyperX virtual 7.1 surround sound, adjustable bass sliders, and dual-chamber drivers for clear, distortion-free audio. Built for comfort during extended gaming sessions, it includes breathable leatherette ear cushions with memory foam. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your headset.

HyperX Cloud Alpha S Headset

Figure 1: HyperX Cloud Alpha S Gaming Headset

2. What's in the Box

Verify that all components listed below are included in your package:

  • HyperX Cloud Alpha S Headset
  • Detachable Microphone
  • USB Audio Control Mixer
  • Detachable 3.5mm Headset Cable
  • Extra Fabric Ear Cushions
  • Protective Carrying Case
HyperX Cloud Alpha S package contents

Figure 2: All included components of the HyperX Cloud Alpha S

3. Product Overview

Key Features:

  • Custom-tuned HyperX 7.1 Surround Sound
  • Adjustable Bass Sliders on Ear Cups
  • HyperX Dual Chamber Drivers for reduced distortion
  • Game and Chat Balance Control
  • Signature HyperX Comfort with Memory Foam and Breathable Leatherette
  • Durable Aluminum Frame
  • Advanced USB Audio Control Mixer
  • Detachable Noise-Cancelling Microphone

Headset Components:

ComponentDescription
Ear CupsEquipped with memory foam and breathable leatherette for comfort. Feature bass adjustment sliders.
HeadbandAdjustable, durable aluminum frame for a secure fit.
Detachable MicrophoneFlexible, noise-cancelling microphone for clear communication.
USB Audio Control MixerInline control for 7.1 surround sound activation, game/chat balance, and volume.
3.5mm Headset CableConnects the headset to the USB Audio Control Mixer or directly to compatible devices.
Bass adjustment sliders on HyperX Cloud Alpha S

Figure 3: Bass Adjustment Sliders on Ear Cups

HyperX Cloud Alpha S with USB Audio Control Mixer

Figure 4: USB Audio Control Mixer

4. Setup

4.1 Connecting to PC (Recommended)

  1. Connect the 3.5mm headset cable to the headset's left ear cup.
  2. Connect the other end of the 3.5mm headset cable to the USB Audio Control Mixer.
  3. Plug the USB connector of the Audio Control Mixer into an available USB port on your PC.
  4. Ensure the headset is selected as the default audio output and input device in your PC's sound settings.

4.2 Attaching the Microphone

  1. Align the microphone's 3.5mm jack with the port on the left ear cup.
  2. Gently push the microphone into the port until it clicks into place.
  3. Adjust the flexible microphone boom to position it optimally for your voice.
Person wearing HyperX Cloud Alpha S headset

Figure 5: Headset in use, showing microphone placement

5. Operating Instructions

5.1 Adjusting 7.1 Surround Sound

The USB Audio Control Mixer allows you to activate and deactivate the virtual 7.1 surround sound. Press the 7.1 button on the mixer to toggle surround sound on or off. An LED indicator will confirm the status.

5.2 Bass Adjustment

Each ear cup features a bass adjustment slider. Move the slider to one of three positions to customize your bass level: minimum, medium, or maximum. Experiment to find your preferred audio profile.

5.3 Game and Chat Balance

Use the dedicated buttons on the USB Audio Control Mixer to adjust the balance between game audio and chat volume. Press the Game button to increase game volume and decrease chat volume, or the Chat button to increase chat volume and decrease game volume.

5.4 Microphone Usage

To mute or unmute the microphone, press the microphone mute button on the USB Audio Control Mixer. A red LED on the mixer indicates that the microphone is muted.

6. Maintenance

6.1 Cleaning the Headset

  • Use a soft, dry cloth to wipe down the headset's surfaces.
  • For ear cushions, gently wipe with a damp cloth and mild soap solution if necessary, then dry thoroughly. Do not immerse in water.
  • Avoid using harsh chemicals or abrasive cleaners, as these can damage the materials.

6.2 Storage

When not in use, store the headset in the provided protective carrying case to prevent dust accumulation and physical damage.

7. Troubleshooting

ProblemPossible Solution
No audio from headset
  • Ensure all cables are securely connected.
  • Check PC sound settings to ensure HyperX Cloud Alpha S is selected as the default output device.
  • Increase volume using the inline audio control mixer or PC volume controls.
Microphone not working
  • Ensure the microphone is securely attached and not muted (check LED on mixer).
  • Check PC sound settings to ensure HyperX Cloud Alpha S is selected as the default input device.
  • Test the microphone in another application or device.
7.1 Surround Sound not activating
  • Ensure the headset is connected via the USB Audio Control Mixer.
  • Press the 7.1 button on the mixer to toggle the feature.

8. Specifications

FeatureDetail
Model NameCloud Alpha S
Connectivity TechnologyWired (3.5mm, USB)
Noise ControlActive Noise Cancellation (Microphone)
Frequency Response13Hz-27kHz
Impedance65 Ohm
MaterialAluminum, Memory foam, Premium Leatherette, Fabric
Compatible DevicesPC
Item Weight57 Grams (2.01 ounces)
ManufacturerHP Inc.

9. Warranty and Support

9.1 Warranty Information

HyperX products are covered by a limited warranty. Please refer to the official HyperX website or your product's packaging for specific warranty terms and conditions applicable to your region.

9.2 Customer Support

For technical assistance, product inquiries, or warranty claims, please visit the official HyperX support website. You can also find additional resources and FAQs there.

Official User Manual (PDF): Download PDF

© 2024 HyperX. All rights reserved.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.