BERNSTEIN PRO+ 1104
BERNSTEIN DUSCH-WC PRO+ 1104 Complete Package
User Manual
1. Introduction
Welcome to the user manual for your new BERNSTEIN DUSCH-WC PRO+ 1104 complete package. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your shower toilet system. Please read this manual thoroughly before installation and use, and keep it for future reference.
This package includes the BERNSTEIN DUSCH-WC PRO+ 1104 shower toilet with soft-close seat, the G3008 pre-wall element, and a black glass actuation plate.
2. Safety Instructions
WARNING: Failure to follow these safety instructions could result in electric shock, fire, serious injury, or property damage.
- Professional Installation: Installation of this product requires electrical and plumbing work. It must be installed by a qualified professional in accordance with all local codes and regulations.
- Electrical Safety: Ensure the power supply is disconnected before any installation or maintenance. The product requires a dedicated electrical connection. Do not use extension cords or adapters.
- Water Safety: Ensure water supply is turned off before installation. Check for leaks after installation. Do not expose electrical components to water.
- Children and Vulnerable Persons: This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
- Cleaning: Use only mild, non-abrasive cleaners. Avoid harsh chemicals that can damage surfaces or internal components.
- Modifications: Do not attempt to modify or repair the product yourself. Contact qualified service personnel for repairs.
3. Product Overview
The BERNSTEIN DUSCH-WC PRO+ 1104 offers advanced hygiene and comfort features. This section details the main components and their functions.
3.1 Main Components

Figure 3.1: Complete BERNSTEIN DUSCH-WC PRO+ 1104 system, showing the wall-hung toilet, the pre-wall installation frame, and the remote control unit.

Figure 3.2: The intuitive remote control for operating various functions of the shower toilet, including water jet adjustments, temperature, and drying.

Figure 3.3: The G3008 pre-wall element, a height-adjustable frame for secure and concealed installation of the toilet and cistern.

Figure 3.4: Example of actuation plates for the concealed cistern, available in white or black glass finishes, used for flushing.
3.2 Key Features
- Hygienic Water Jet Cleaning: Offers various cleaning modes (posterior and feminine wash) with adjustable water jet position, quantity, and temperature.
- Hot Air Dryer: Integrated warm air dryer for enhanced comfort after cleaning.
- Soft-Close Seat: The toilet seat features a soft-close mechanism for quiet and gentle closing.
- Automatic Lid Closure: The lid automatically closes 90 seconds after use if not manually closed.
- LED Night Light: An integrated LED night light provides subtle illumination, eliminating the need to turn on main bathroom lights at night.
- Remote Control & Side Knob: Convenient operation via a comprehensive remote control or a discreet knob on the side of the WC.
- Rimless Design: The toilet features a rimless design for easier cleaning and improved hygiene.
4. Setup and Installation
The BERNSTEIN DUSCH-WC PRO+ 1104 complete package is designed for wall-hung installation. Due to the integrated electrical and plumbing components, professional installation is strongly recommended to ensure proper function and safety.
4.1 Pre-Installation Checks
- Verify all components are present and undamaged. Refer to the packing list.
- Ensure adequate space for the wall-hung installation (dimensions: 59.3 cm x 38.4 cm x 38.4 cm for the WC).
- Confirm availability of a suitable electrical outlet (approx. 50 cm cable length from WC) and water supply connections at the installation point.
- Turn off the main water supply and electrical power to the installation area before beginning.
4.2 Installation Steps (Overview)
- Mounting the Pre-wall Element G3008:
Position and secure the G3008 pre-wall element to the wall and floor. This element is height-adjustable (114 to 134 cm) and depth-adjustable (9 to 11 cm) to accommodate various installation requirements.

Figure 4.1: The G3008 pre-wall element being installed, showing its robust frame and adjustable feet.
- Connecting Water and Drainage:
Connect the water supply to the cistern within the pre-wall element and the drainage pipe to the main waste line. Ensure all connections are watertight.
- Electrical Connection:
Connect the shower toilet's power cable to a suitable electrical outlet. This connection must be done by a certified electrician.
- Mounting the Shower WC:
Carefully mount the BERNSTEIN DUSCH-WC PRO+ 1104 onto the pre-wall element's mounting bolts. Connect the water inlet and outlet hoses from the WC to the pre-wall element's connections.

Figure 4.2: Side view of the BERNSTEIN DUSCH-WC PRO+ 1104, illustrating its compact design once mounted.
- Installing the Actuation Plate:
Install the black glass actuation plate onto the pre-wall element, ensuring it is securely fastened and the flush buttons operate correctly.
- Final Checks:
Restore water and electrical power. Check for any leaks or malfunctions. Test all functions of the shower toilet and flushing system.
5. Operating Instructions
Your BERNSTEIN DUSCH-WC PRO+ 1104 can be operated using the included remote control or the control knob located on the side of the toilet.
5.1 Remote Control Functions
The remote control provides full access to all features. Familiarize yourself with the icons and their corresponding functions.

Figure 5.1: Layout of the remote control, showing various buttons for different functions.
- Posterior Wash: Activates the rear cleansing spray. Press the corresponding button.
- Feminine Wash: Activates the front cleansing spray for feminine hygiene. Press the corresponding button.
- Water Pressure Adjustment: Use '+' and '-' buttons to increase or decrease water pressure.
- Water Temperature Adjustment: Use temperature control buttons to set desired water temperature.
- Nozzle Position Adjustment: Adjust the nozzle's forward/backward position for optimal cleaning.
- Hot Air Dryer: Activates the warm air drying function. Adjust temperature if available.
- Lid Open/Close: Opens or closes the toilet lid. The lid will automatically close 90 seconds after use if not manually closed.
- LED Night Light: Toggles the integrated LED night light.
- Child Mode: Activates a gentle cleaning program suitable for children.
5.2 Side Knob Operation
A multi-functional knob on the side of the WC provides quick access to basic functions:
- Rotate the knob to select functions (e.g., posterior wash, feminine wash).
- Press the knob to activate the selected function or confirm a setting.
5.3 Flushing
Flushing is controlled by the actuation plate installed with the pre-wall element. Typically, there are two buttons for a dual-flush system (full flush and half flush) to conserve water.

Figure 5.2: Illustration of the 180-degree vortex flush, ensuring thorough cleaning of the bowl.
6. Maintenance
Regular cleaning and maintenance will ensure the longevity and optimal performance of your BERNSTEIN DUSCH-WC PRO+ 1104.
6.1 Daily Cleaning
- Wipe down the exterior surfaces of the toilet and seat with a soft cloth and mild, non-abrasive bathroom cleaner.
- Avoid using abrasive pads, harsh chemicals, or strong acids, as these can damage the ceramic and plastic surfaces.
6.2 Nozzle Cleaning
The self-cleaning nozzle extends and rinses itself before and after each use. For deeper cleaning:
- Activate the nozzle cleaning function via the remote control (if available) or manually extend the nozzle.
- Gently wipe the nozzle with a soft cloth or brush and mild soap. Do not use excessive force.
- Some models allow for easy removal of the nozzle tip for thorough cleaning or replacement.

Figure 6.1: Demonstrating the removal of the nozzle tip for manual cleaning or replacement, ensuring optimal hygiene.
6.3 Descaling
Depending on your water hardness, periodic descaling of the internal water-carrying parts may be necessary. Consult a professional plumber for descaling procedures to avoid damaging internal components.
6.4 Long-Term Storage / Vacation
If the toilet will not be used for an extended period, it is recommended to:
- Turn off the water supply to the toilet.
- Unplug the power cord.
- Drain any remaining water from the system if there is a risk of freezing. Consult the installation professional for this procedure.
7. Troubleshooting
This section provides solutions to common issues you might encounter. If the problem persists, please contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No power to the unit. | Power cord unplugged, circuit breaker tripped, power outage. | Check if the power cord is securely plugged in. Reset the circuit breaker. Verify power supply to the house. |
| No water spray or weak spray. | Water supply valve closed, water pressure too low, nozzle clogged. | Ensure the water supply valve is fully open. Check household water pressure. Clean the nozzle as per Section 6.2. |
| Remote control not responding. | Batteries depleted, remote out of range, signal obstruction. | Replace batteries in the remote control. Ensure you are within operating range. Remove any obstructions between the remote and the WC. |
| Lid not closing automatically. | Sensor obstruction, malfunction. | Ensure nothing is obstructing the lid's path or the sensor area. If the issue persists, contact support. |
| Unusual noises or leaks. | Loose connections, internal component issue. | Immediately turn off water supply and power. Contact a qualified plumber or customer support. Do not attempt to fix leaks yourself. |
8. Specifications
| Feature | Detail |
|---|---|
| Product Type | Shower WC Complete Package |
| Model | BERNSTEIN DUSCH-WC PRO+ 1104 |
| Pre-wall Element Model | G3008 |
| WC Dimensions (L x W x H) | 59.3 cm x 38.4 cm x 38.4 cm (approx.) |
| WC Weight | 18 kg (approx.) |
| Material | Sanitary Ceramic (WC), Glass (Actuation Plate) |
| Installation Method | Wall-hung |
| Special Features | Soft-close seat, Rimless design, Hot air dryer, LED night light, Adjustable water jet (position, temp, pressure) |
| Electrical Connection | Required (approx. 50 cm cable length) |
| Actuation Plate Color | Black Glass |
9. Warranty and Support
BERNSTEIN stands behind the quality of its products.
9.1 Warranty Information
All spare parts for this product come with a 10-year availability guarantee. This demonstrates BERNSTEIN's commitment to quality and customer confidence.
For specific warranty terms and conditions, please refer to your purchase documentation or the official BERNSTEIN website.
9.2 Customer Support
If you have any questions, require technical assistance, or need to report an issue that cannot be resolved using the troubleshooting guide, please contact BERNSTEIN customer support.
You can typically find contact information (phone, email, or support portal) on the official BERNSTEIN website or through your point of purchase.
Please have your product model number (PRO+ 1104) and purchase date ready when contacting support.
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