1. Introduction
The TURBRO Suburbs TS17 Electric Fireplace Stove is designed to provide supplemental heating and a realistic flame effect for indoor spaces. This compact, freestanding unit offers 1400W (4777 BTU) of heating power, suitable for areas up to 400 sq. ft. It features a vintage design with LED flame effects and is CSA certified for safety in North America.
Image 1.1: Front view of the TURBRO Suburbs TS17 Electric Fireplace Stove.
2. Important Safety Information
Please read all safety warnings and instructions carefully before using this product to prevent injury or damage. Keep this manual for future reference.
- Electrical Safety: Do not use extension cords or power strips with this appliance. Plug the unit directly into a wall outlet.
- Burn Hazard: Do not allow bare skin to touch the air outlet of the heater during operation. The heating element is located at the bottom, but the air outlet can become hot. The body of the stove remains cool to the touch.
- Overheat Protection: The unit is equipped with overheating protection, which automatically shuts off the heater if the internal temperature becomes too high. If this occurs, unplug the unit, allow it to cool, and check for any obstructions before restarting.
- Placement: Ensure the fireplace stove is placed on a stable, level surface. Maintain adequate clearance from combustible materials.
- Supervision: Close supervision is necessary when the appliance is used by or near children or individuals with reduced physical, sensory, or mental capabilities.
- CSA Certified: This product is CSA certified, ensuring it meets North American safety standards.
3. Package Contents
Verify that all items listed below are included in your package:
- 1 x Electric fireplace stove
- 4 x Legs
- 8 x Screws (packaged with the User Manual)
- 1 x User Manual (this document)
4. Setup Instructions
Follow these steps to assemble and prepare your electric fireplace stove for use:
- Unpacking: Carefully remove all components from the packaging. Retain packaging for future storage or shipping.
- Attach Legs:
Locate the four legs and eight screws. Align each leg with the designated mounting points on the bottom of the fireplace stove. Secure each leg using two screws. Ensure all screws are fully tightened with a screwdriver for stability.
Image 4.1: The TURBRO Suburbs TS17 Electric Fireplace Stove with its four legs securely attached, ready for placement.
- Placement: Place the assembled fireplace stove on a firm, level surface. Ensure it is not blocking any vents or air intakes. Maintain a safe distance from furniture, curtains, and other flammable materials.
- Power Connection: Plug the power cord directly into a 110-120V / 60Hz wall outlet. Do not use extension cords or power strips.
5. Operating Instructions
The TURBRO Suburbs TS17 features a simple control panel for easy operation.
Image 5.1: Close-up of the control panel showing the temperature control knob and power buttons.
- Power On/Off and Flame Effect:
Locate the power button (marked with a circle and vertical line, or a power symbol). Press this button to turn on the unit and activate the realistic flame effects. The flame effects can be operated independently without heat.
Image 5.2: Realistic dancing flames and burning log effect inside the fireplace.
- Activating Heat:
To activate the heating function, locate the heater control button (marked with three wavy lines). Press this button to turn on the heating element.
- Adjusting Temperature:
Use the temperature control knob to set your desired heat level. Turn the knob clockwise to increase the temperature and counter-clockwise to decrease it. The thermostat will maintain the set temperature by cycling the heater on and off.
- Cool-to-Touch Feature:
The heating element is positioned at the bottom of the unit, ensuring that the top and sides of the stove remain cool to the touch even during extended operation. This enhances safety, especially in households with children or pets.
Image 5.3: A hand demonstrating that the top surface of the fireplace remains cool during operation.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your electric fireplace stove.
- Cleaning: Always unplug the unit before cleaning. Use a soft, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners or solvents.
- Dust Removal: Periodically vacuum or wipe dust from the air intake and outlet vents to ensure proper airflow and prevent overheating.
- Storage: If storing the unit for an extended period, unplug it and store it in a cool, dry place, preferably in its original packaging.
7. Troubleshooting
If you encounter issues with your TURBRO Suburbs TS17, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. | No power supply. | Ensure the unit is securely plugged into a functional 110-120V outlet. Check the circuit breaker. |
| No heat, but flames are visible. | Heater function not activated or thermostat set too low. | Press the heater control button. Increase the temperature setting using the control knob. |
| Unit shuts off unexpectedly. | Overheat protection activated. | Unplug the unit, allow it to cool for 10-15 minutes. Check for any obstructions around the air intake/outlet. Plug back in and restart. |
| Flames are not realistic or not visible. | LED lighting issue. | Ensure the unit is powered on. If the issue persists, contact customer support. |
8. Product Specifications
| Feature | Detail |
|---|---|
| Model | Suburbs TS17 |
| Rated Power | 1400W / 4777 BTU |
| Power Supply | 110-120V / 60Hz |
| Power Consumption | 11.67A at 120V |
| Power Cord Length | 6 ft. |
| Recommended Applicable Area | 400 sq. ft. |
| Heating Element | Convector heater trips (without light) |
| Lighting Effect | LED |
| LED Color | Red, Orange |
| Noise Level | ≤37dBA |
| Approval | North America CSA certified |
| Dimensions (H x W x D) | 18"H x 15"W x 9"D |
| Unit Weight | 13 lbs (6 kg) |
| Material | Metal |
| Installation Type | Freestanding |
9. Warranty and Customer Support
The TURBRO Suburbs TS17 Electric Fireplace Stove comes with a 1-Year Limited Warranty.
For warranty claims, technical assistance, or any questions regarding your product, please contact TURBRO customer support. Refer to the back of your physical user manual for official brand email or visit the official TURBRO website for contact information.
When contacting support, please have your model number (Suburbs TS17) and purchase information readily available.
