1. Introduction
Thank you for choosing the Real Flame Alcott 75" Electric Fireplace with Mantel. This freestanding electric fireplace is designed to provide supplemental heat and a realistic flame effect, enhancing the ambiance of your living space. This manual contains important information regarding the assembly, operation, maintenance, and safety of your new electric fireplace. Please read it thoroughly before installation and use, and retain it for future reference.
Figure 1: Real Flame Alcott 75" Electric Fireplace with Mantel (Aged Barrel)
2. Important Safety Information
To reduce the risk of fire, electric shock, or injury, always follow basic precautions when using this appliance.
- Read all instructions before using this fireplace.
- This appliance is for indoor use only.
- Ensure the power cord is not pinched or damaged.
- Do not operate the fireplace with a damaged cord or plug, or if the heater malfunctions.
- Keep combustible materials at least 3 feet (0.9 m) from the front of the fireplace.
- Always unplug the fireplace when not in use.
- Do not insert or allow foreign objects into any ventilation or exhaust opening.
- To prevent electric shock, do not immerse the unit in water or other liquids.
- The fireplace features an automatic safety shut-off to prevent overheating.
- An anti-topple safety device is included and should be installed.
- The mantel supports up to 30 lbs. A television can be hung above the mantel but should not be placed directly on it.
- This product is CSA and FCC certified.
3. Package Contents
Verify that all components are present and undamaged before assembly.
- Mantel (Aged Barrel finish)
- Replaceable Electric Fireplace Heater Insert
- Remote Control
- 6-foot Power Cord with Lay-Flat Plug
- Anti-Topple Safety Device
- Hardware Pack for Assembly
4. Assembly Instructions
Assembly is required for the mantel. It is recommended to have two adults for assembly due to the weight and size of the components. Follow the detailed instructions provided in the separate Mantel Assembly Instructions manual included in your package.
Figure 2: Product Dimensions (74.75" W x 15.75" D x 45.75" H)
The fireplace arrives in two boxes. While assembly is generally straightforward, some steps may require assistance, particularly when positioning the heavier mantel top. Ensure all screws and fasteners are securely tightened.
5. Initial Setup
- Placement: Position the assembled fireplace on a flat, stable surface in your desired room. Ensure adequate clearance from combustible materials.
- Power Connection: Plug the 6-foot power cord into a standard three-prong 120V AC outlet. Avoid using extension cords if possible.
- Anti-Topple Device: Secure the fireplace to the wall using the provided anti-topple safety device to prevent accidental tipping.
- Remote Control: Install batteries (not included) into the remote control.
Figure 3: Recommended TV Placement (TV can be hung above, not placed directly on mantel)
6. Operating Instructions
Your Alcott electric fireplace can be operated using the included remote control or the touch controls located on the unit.
6.1. Basic Operation
- Power On/Off: Press the power button on the remote or unit to turn the fireplace on or off.
- Flame Effect: The realistic log and flame effect will activate upon power-on.
- Heat Function: Press the heat button to activate the supplemental heater. The heater can be turned off independently to enjoy the flame effect year-round without heat.
6.2. Adjusting Settings
- Flame Colors: Cycle through six different flame colors using the dedicated button on the remote or unit.
- Flame Brightness: Adjust the flame brightness through five levels to suit your preference.
- Thermostat: Use the adjustable thermostat to set your desired room temperature. The heater will cycle on and off to maintain this setting.
- Timer Function: Set a timer for automatic shut-off, allowing you to enjoy the fireplace for a specific duration.
Figure 4: Fireplace Insert Controls and Features
Figure 5: Six Flame Color Options
7. Key Features
- Realistic Flame Effect: Mimics the look of a real, flickering fire with dynamic glowing embers.
- Six Flame Colors: Offers a variety of ambiance options to match your mood or decor.
- Five Flame Brightness Levels: Allows for customization of the flame intensity.
- Adjustable Thermostat: Provides precise temperature control for optimal comfort.
- Timer Function: Conveniently set the fireplace to turn off automatically.
- Supplemental Heat: Delivers 5100 BTUs of heat, capable of warming rooms up to 1,000 sq ft.
- Year-Round Use: Enjoy the flame effect with or without the heater activated.
- Freestanding Design: Easy to place in various indoor settings without requiring a chimney or vents.
- Real Wood Finish Mantel: Adds a touch of modern farmhouse style to your home.
8. Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace.
- Cleaning: Always unplug the appliance before cleaning. Use a soft, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners or sprays.
- Ventilation: Keep the air intake and exhaust vents clear of dust and debris to ensure proper airflow and prevent overheating.
- Light Bulbs: The flame effect uses LED technology, which typically does not require replacement. If issues arise, consult customer support.
- Storage: If storing the fireplace for an extended period, unplug it and cover it to protect from dust.
9. Troubleshooting
If you experience issues with your fireplace, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | Not plugged in, power outage, circuit breaker tripped, remote control batteries dead. | Check power cord connection, verify power to outlet, reset circuit breaker, replace remote batteries. |
| No heat output. | Heater function off, thermostat set too low, air vents blocked, safety shut-off activated. | Ensure heater is on, increase thermostat setting, clear vents, unplug and wait 5-10 minutes before restarting. |
| Flame effect not working. | Flame effect turned off, internal component issue. | Ensure flame effect is activated. If problem persists, contact customer support. |
| Remote control not working. | Dead batteries, obstruction, remote out of range. | Replace batteries, remove obstructions, ensure remote is within operating range. |
For issues not covered here, please contact Real Flame customer support.
10. Specifications
| Feature | Detail |
|---|---|
| Brand | Real Flame |
| Model Name | Alcott Landscape 75" Electric Fireplace with Mantel |
| Model Number | 4130E-AGB |
| Product Dimensions | 15.75"D x 74.75"W x 45.75"H |
| Material | Engineered Wood |
| Finish Type | Painted |
| Color | Aged Barrel |
| Installation Type | Freestanding |
| Power Source | AC |
| Power Consumption | 1500 Watts |
| Heat Output | 5100 British Thermal Units |
| Heating Coverage | Up to 1000 sq ft |
| Ventilation Type | Vent Free |
| Special Features | Multi flame colors and brightness levels, adjustable thermostat, timer, over heat protection, automatic safety shut off, option to turn off heater to enjoy heatless flames year round |
| Certifications | CSA, FCC |
11. Warranty Information
The Real Flame Alcott 75" Electric Fireplace with Mantel comes with a One Year Limited Warranty. This warranty covers defects in materials and workmanship under normal use. For specific terms, conditions, and how to make a claim, please refer to the warranty documentation included with your product or visit the official Real Flame website.
Figure 6: Product Certifications and Warranty
12. Customer Support
For further assistance, technical support, or warranty inquiries, please contact Real Flame customer service:
- Website: Visit the Real Flame Store on Amazon for product information and support resources.
- Contact Information: Refer to your product packaging or the Real Flame website for the most up-to-date contact details (phone, email).
