Introduction
This manual provides essential information for the setup, operation, maintenance, and troubleshooting of your Epson TM-U220B POS Receipt Printer. This unit is a professionally inspected and tested refurbished product, designed to function like new. Please read this manual thoroughly to ensure proper use and to maximize the lifespan of your printer.
Product Overview
The Epson TM-U220B is a robust dot matrix receipt printer designed for point-of-sale environments. It features a USB interface for connectivity, supports two-color printing with a red and black ribbon, and includes an autocutter for efficient receipt handling.
Included Components
- Epson TM-U220B Printer Unit
- Red & Black Ribbon
- Power Supply Unit
Figure 1: Epson TM-U220B printer unit, power supply, and two paper rolls. This image displays the main components included with the printer.
Figure 2: Close-up view of the product label located on the printer. This label shows the model number (M188B), serial number (F6XG153006), and manufacturing details.
Setup
1. Power Connection
- Connect the power supply unit to the printer's DC 24V input port.
- Plug the power cord into a standard electrical outlet.
2. USB Interface Connection
- Locate the USB port on the rear of the printer.
- Connect a USB cable (not included) from the printer to your computer or POS system.
- Note: This printer uses a USB interface and does not communicate via IP address (Ethernet).
Figure 3: Bottom view of the Epson TM-U220B printer, highlighting the USB port for data connection. Ensure this port is used for communication.
Figure 4: Rear view of the Epson TM-U220B printer, displaying the various connectivity ports including the USB port and power input.
3. Driver Installation
Before operating the printer, install the appropriate drivers on your computer or POS system. Drivers are typically available from the Epson support website. Follow the on-screen instructions provided by the driver installer.
4. Dip Switch Configuration (Advanced)
For specific system compatibility or advanced settings, the printer features a set of DIP switches located on the bottom panel. Refer to the original printer's DIP switch settings or consult the Epson technical documentation for your specific POS system requirements. Incorrect settings can prevent the printer from functioning correctly.
Figure 5: Bottom view of the Epson TM-U220B printer, revealing the panel covering the DIP switches. These switches control various printer settings and compatibility options.
Operating Instructions
1. Loading Paper
- Open the printer cover.
- Insert a new roll of receipt paper into the paper compartment, ensuring the paper feeds from the bottom of the roll.
- Pull a small amount of paper past the cutter and close the cover securely.
2. Basic Printing
Once connected and drivers are installed, the printer will receive print commands from your POS software or application. Ensure the printer is powered on (POWER indicator light is green).
3. Self-Test Printing
To perform a self-test and verify printer functionality and current settings:
- Ensure the printer is powered off.
- Hold down the FEED button.
- While holding the FEED button, turn on the printer.
- Release the FEED button once the self-test printout begins. The printer will print its internal settings and a character set.
Figure 6: The Epson TM-U220B printer alongside its power supply and a printed self-test receipt. This printout details the printer's current configuration and capabilities.
Figure 7: Top view of the Epson TM-U220B printer with a long self-test printout extending from the paper exit. This confirms the printer's operational status.
Maintenance
1. Ribbon Replacement
When print quality degrades or the ribbon is visibly worn, it's time to replace the ribbon cartridge. The Epson TM-U220B uses a red and black ribbon.
- Ensure the printer is powered off.
- Open the printer cover.
- Carefully remove the old ribbon cartridge.
- Insert the new ribbon cartridge, ensuring it clicks into place and the ribbon is properly aligned.
- Close the printer cover.
Figure 8: The Epson TM-U220B printer with its top cover open, revealing the internal mechanism, including the area for ribbon and paper installation. This view is useful for maintenance tasks.
2. Cleaning
Regular cleaning helps maintain print quality and extends the printer's life.
- Use a soft, lint-free cloth to wipe the exterior of the printer.
- For internal cleaning, especially around the print head and paper path, use compressed air or a small brush to remove paper dust and debris. Ensure the printer is powered off before cleaning.
Troubleshooting
This section addresses common issues you might encounter with your Epson TM-U220B printer.
Common Indicators and Solutions
| Symptom/Indicator | Possible Cause | Solution |
|---|---|---|
| ERROR light is on/flashing | Paper jam, cover open, or other internal error. | Check for paper jams, ensure the printer cover is closed securely. Power cycle the printer. |
| PAPER OUT light is on | No paper or paper roll is empty. | Load a new roll of receipt paper. |
| Printer not responding/printing | Incorrect DIP switch settings, driver issue, or loose USB connection. |
|
| Poor print quality or faded print | Worn ribbon, dirty print head, or incorrect paper type. | Replace the ribbon cartridge. Clean the print head and paper path. Ensure you are using compatible receipt paper. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Epson |
| Model Name | TM-U220B (M188B) |
| Item Model Number | TM U220B |
| Serial Number | F6XG153006 |
| Connectivity Technology | USB |
| Printing Technology | Dot Matrix |
| Printer Output | Monochrome (with two-color ribbon capability) |
| Special Feature | Autocutter, USB interface, 2 Color capable printing with 2 color ribbon |
| Printer Ink Type | Two-color ribbon (Red & Black) |
| Resolution | 240 dpi |
| Product Dimensions | 15 x 10 x 11 inches |
| Item Weight | 7.78 pounds |
| UPC | 703669623800, 070366962380 |
Warranty and Support
Warranty Information
This renewed Epson TM-U220B printer comes with a 90-day limited warranty. For specific details regarding coverage and claims, please refer to the Amazon Renewed Guarantee or contact the seller directly.
Technical Support
For technical assistance, driver downloads, or further troubleshooting, please visit the official Epson support website or contact the seller, "Point of Sale Printers, Parts & More", for support related to this renewed product.
Serial Number for reference: F6XG153006