1. Introduction
This manual provides instructions for the CHERRY Smart Terminal ST-2100, a high-quality USB smart card reader designed for secure transactions and data access. It supports electronic health cards (eGK), health insurance cards (KVK), electronic signatures, and online banking applications. The device features a secure PIN input (Class 2 reader) and a 16-key keypad for direct PIN entry, ensuring secure operation. Its robust design allows for convenient one-handed use.
2. Product Overview
2.1 Key Features
- High-quality USB smart card reader for various card types.
- Secure PIN entry (Class 2 reader) with a 16-key keypad.
- Robust construction for stable, one-handed operation.
- CT API and EMVco Level 1 compatibility.
- CCID (Chip Card Interface Device) compatible for seamless computer connection.
2.2 Device Components
The CHERRY Smart Terminal ST-2100 consists of the main unit, a USB connection cable, and a 16-key keypad. Key components include the card slot, indicator lights, and the numeric keypad.
3. Setup Instructions
- Connect the Device: Plug the USB cable from the CHERRY Smart Terminal ST-2100 into an available USB port on your computer.
- Driver Installation: The device is CCID compatible, meaning it often uses generic drivers provided by your operating system. However, for optimal performance and specific functionalities, it is recommended to download and install the latest device software and drivers from the official CHERRY website. Follow the on-screen instructions during installation.
- Software Compatibility: Ensure any application you intend to use with the card reader (e.g., for e-health cards, online banking) is compatible with the ST-2100 and your operating system.
- Initial Test: After installation, perform a test by inserting a compatible smart card to verify proper recognition by your system and associated software.
4. Operating Instructions
4.1 Inserting a Smart Card
Locate the card slot at the top of the device. Insert your smart card (e.g., eGK, KVK, signature card) with the chip facing downwards and towards the device, until it is fully seated. The device or associated software should indicate successful card detection.
4.2 PIN Entry
When prompted by your application, use the 16-key keypad on the device to enter your Personal Identification Number (PIN). The keypad provides a secure environment for PIN entry (Class 2 reader). Confirm your entry using the appropriate key, typically indicated by a green checkmark or 'Enter' function within the application.
4.3 Using with Applications
- Electronic Health Cards (eGK/KVK): Insert the card as described. Your healthcare application will then be able to read the necessary data.
- Electronic Signatures: For digital signing, insert your signature card and follow the prompts from your signing software, including PIN entry on the device.
- Online Banking: When conducting online banking transactions that require smart card authentication, insert your banking card and follow the instructions provided by your bank's software or website, using the device for secure PIN entry.
5. Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the device. Avoid abrasive cleaners or solvents. Do not allow liquids to enter the card slot or keypad.
- Storage: Store the device in a clean, dry environment away from extreme temperatures and direct sunlight when not in use.
- Handling: Handle the device with care. Avoid dropping it or subjecting it to strong impacts.
6. Troubleshooting
- Device Not Recognized:
- Ensure the USB cable is securely connected to both the device and the computer.
- Try connecting to a different USB port.
- Verify that the correct drivers are installed. If issues persist, uninstall and reinstall the drivers from the official CHERRY website.
- Restart your computer.
- Card Not Read:
- Ensure the card is inserted correctly with the chip facing down and fully seated.
- Check if the card is damaged or dirty.
- Confirm that the application you are using is compatible with the card and the reader.
- PIN Entry Issues:
- Ensure the device is recognized and active before attempting PIN entry.
- Follow the specific prompts from your application for PIN entry.
- Software Compatibility: Some operating systems or specific software versions may require particular driver versions or configurations. Refer to the CHERRY support website for compatibility information.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | ST-2100UG |
| Connectivity | USB |
| Card Compatibility | eGK, KVK, Signature Cards, EMVco Level 1 ready |
| PIN Pad | 16 buttons, Secure PIN entry (Class 2 reader) |
| Operating System | All operating systems (with appropriate drivers) |
| Dimensions (LxWxH) | 5.91 x 3.62 x 2.17 inches |
| Item Weight | 1.16 pounds |
| Color | White |
| Special Features | CT API support, CCID compatible, One-handed operation |
8. Support and Warranty
For technical support, driver downloads, and further information regarding your CHERRY Smart Terminal ST-2100, please visit the official CHERRY website. Details regarding product warranty, including terms and conditions, are typically provided with your purchase or can be found on the manufacturer's website. Please retain your proof of purchase for warranty claims.
