1. Introduction
This manual provides essential instructions for the proper setup, operation, and maintenance of your Inseego SKSC4A-UR0 4G LTE Cat 4 Single Mode Modem. Please read this manual thoroughly before using the device to ensure optimal performance and longevity.
2. Package Contents
Verify that all items listed below are present in your product package:
- Inseego SKSC4A-UR0 4G LTE Cat 4 USB Modem
- USB Cable
- Quick Start Guide
- Embedded AT&T 3FF SIM Card
Note: Antennas are not included with this package and must be acquired separately if required for your application.
3. Product Overview
The Inseego SKSC4A-UR0 is a compact 4G LTE Cat 4 single-mode USB modem designed for reliable internet connectivity. It features a robust design suitable for various applications, including personal computers, laptops, and mobile network integration.
An image showing the black Inseego SKSC4A-UR0 4G LTE Cat 4 Single Mode Modem. The device is rectangular with rounded edges, featuring the 'inseego' logo in blue and gray on the top surface. Two gold-colored antenna connectors are visible on one side, indicating external antenna support.
The modem connects via USB and includes an embedded AT&T SIM card for immediate network access (subject to activation). External antenna ports are provided for enhanced signal reception, if needed.
4. Setup
- SIM Card Installation: The Inseego SKSC4A-UR0 comes with an embedded AT&T 3FF SIM card. Ensure this SIM card is properly provisioned and activated with your service provider before attempting to connect to the network.
- Antenna Connection (Optional): If external antennas are required for improved signal strength, carefully connect compatible 4G LTE antennas (not included) to the two gold-colored antenna ports on the modem. Ensure connections are secure but do not overtighten.
- Connecting to Your Device: Connect the modem to an available USB port on your personal computer or laptop using the provided USB cable. The device is typically plug-and-play, and necessary drivers should install automatically. If not, refer to your operating system's device manager for driver updates.
- Initial Power-Up: Once connected, the modem will power on. Observe any indicator lights (if present) for status.
5. Operating Instructions
- Network Connection: After connecting the modem to your computer, your operating system should detect it as a network adapter. Access your network settings to configure and connect to the AT&T 4G LTE network.
- Software Interface: Depending on your operating system, a dedicated connection manager software might be available or required. Refer to the Quick Start Guide or Inseego's support website for specific software recommendations or driver downloads.
- Status Indicators: The modem may feature LED indicators to display connection status (e.g., power, network signal strength, data activity). Consult the Quick Start Guide for a detailed explanation of these indicators.
- Disconnecting: To safely disconnect the modem, ensure no data transfer is active, then safely remove the device via your operating system's "Safely Remove Hardware" option before physically unplugging the USB cable.
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the modem's exterior. Avoid liquid cleaners or solvents.
- Storage: Store the modem in a cool, dry place away from direct sunlight and extreme temperatures when not in use.
- Handling: Handle the device with care. Avoid dropping it or exposing it to excessive force or moisture.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Modem not detected by computer | Loose USB connection, driver issue, faulty USB port. | Ensure USB cable is securely connected. Try a different USB port. Check device manager for driver status and update if necessary. |
| Cannot connect to network | SIM card not activated, no network coverage, incorrect network settings. | Verify SIM card activation with AT&T. Move to an area with better signal. Check network settings on your computer. Ensure external antennas are connected if needed. |
| Slow internet speed | Weak signal, network congestion, data plan limitations. | Check signal strength indicators. Try repositioning the modem or using external antennas. Contact AT&T for network status or data plan details. |
8. Specifications
| Brand | Inseego |
| Model Number | SKSC4A-UR0 |
| Connectivity Technology | USB |
| Internet Service Provider | AT&T |
| Compatible Devices | Personal Computer, Laptop, Mobile Network |
| Color | Black |
| Manufacturer | Inseego |
| Date First Available | August 13, 2019 |
9. Warranty and Support
For warranty information and technical support, please refer to the documentation included with your product or visit the official Inseego website. Keep your purchase receipt for warranty claims.
Inseego Official Website: www.inseego.com
