HyperX ChargePlay Duo - Controller Charging Station User Manual

1. Introduction

The HyperX ChargePlay Duo is an officially licensed Xbox charging station designed to keep your Xbox Series X|S and Xbox One Wireless Controllers powered and ready for extended gaming sessions. This station allows for simultaneous charging of two controllers, ensuring you always have a charged controller at hand. It includes high-capacity rechargeable battery packs and convenient charge-through battery doors, eliminating the need for disposable batteries.

Key Features:

• Official Xbox Licensed Controller Charger
• Simultaneously charges two controllers
• Includes two 1400mAh rechargeable battery packs
• Charge-through battery doors for Xbox Series X|S and Xbox One Wireless Controllers
• LED indicators display charge status
• Stable, weighted base for secure docking

2. Package Contents

Verify that all items listed below are included in your HyperX ChargePlay Duo package:

• HyperX ChargePlay Duo Controller Charging Station
• Two (2) 1400mAh Rechargeable Battery Packs
• Two (2) Xbox Series X|S Battery Doors
• Two (2) Xbox One Battery Doors
• AC Wall Adapter (country-specific)
• Quick Start Guide

Image: All components included in the HyperX ChargePlay Duo package.

3. Setup

Follow these steps to set up your HyperX ChargePlay Duo:

1. Connect Power: Plug the AC wall adapter into the power input port on the back of the charging station. Then, plug the adapter into a wall outlet.
2. Install Battery Packs:
   • Remove the existing battery cover from your Xbox Wireless Controller.
   • Insert a HyperX rechargeable battery pack into the controller's battery compartment, ensuring the contacts align correctly.
   • Select the appropriate charge-through battery door for your controller model (Xbox Series X|S or Xbox One).
   • Attach the selected battery door over the battery pack until it clicks securely into place. The contacts on the battery door should align with the charging contacts on the battery pack.
   

   Image: HyperX rechargeable battery packs and compatible battery doors.
3. Place Controller on Station: Gently place your Xbox Wireless Controller onto one of the charging docks on the HyperX ChargePlay Duo. Ensure the controller sits firmly and the charging contacts on the battery door align with the contacts on the charging station.

4. Operating Instructions

Charging Your Controllers:

Once the controller is correctly docked, the LED indicator on the charging station for that slot will illuminate to show the charging status.

• Breathing LED: Indicates that the controller's battery is currently charging.
• Solid LED: Indicates that the controller's battery is fully charged.

Image: LED charge indicators on the HyperX ChargePlay Duo.

You can leave your controllers docked on the ChargePlay Duo even after they are fully charged. The station is designed to prevent overcharging, ensuring the longevity of your battery packs.

Image: Simultaneous charging of two Xbox controllers.

5. Compatibility

The HyperX ChargePlay Duo is compatible with the following Xbox Wireless Controllers:

• Xbox Series X|S Wireless Controllers
• Xbox One Wireless Controllers
• Xbox One Elite Wireless Controllers (Series 1)

Image: HyperX ChargePlay Duo designed for Xbox consoles.

6. Maintenance

To ensure the longevity and optimal performance of your HyperX ChargePlay Duo:

• Cleaning: Use a soft, dry cloth to wipe down the charging station and controllers. Avoid using abrasive cleaners or solvents.
• Storage: When not in use for extended periods, disconnect the power adapter and store the unit in a cool, dry place.
• Handle with Care: Avoid dropping the charging station or controllers, as this can damage internal components.

7. Troubleshooting

If you encounter issues with your HyperX ChargePlay Duo, try the following solutions:

• Controller not charging:
  • Ensure the AC wall adapter is securely plugged into both the charging station and a working power outlet.
  • Verify that the controller is properly seated on the charging dock and the charging contacts are aligned. You should see the LED indicator illuminate.
  • Check that the HyperX rechargeable battery pack is correctly installed in the controller and the charge-through battery door is securely attached.
• LED indicator not working:
  • Confirm the charging station is receiving power.
  • Ensure the controller is correctly docked and the battery pack is making proper contact.
• Short battery life:
  • Ensure the battery packs are fully charged before use (solid LED indicator).
  • Battery capacity can decrease over time with repeated charging cycles. If battery life significantly degrades, consider replacing the battery packs.

For further assistance, please refer to the official User Manual (PDF) or contact HyperX support.

8. Specifications

9. Warranty and Support

The HyperX ChargePlay Duo comes with a 2-year warranty, ensuring peace of mind regarding product quality and performance. Additionally, HyperX provides free technical support for any assistance you may require.

For detailed warranty information or to contact technical support, please visit the official HyperX website or refer to the documentation included in your product packaging.

You can also access the comprehensive User Manual (PDF) online for more in-depth information.