1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your BOAVISION PTZ Camera, model HX-HD20M200AS. This 1080P outdoor WiFi IP camera is designed for surveillance applications, offering features such as pan/tilt control, two-way audio, and advanced night vision capabilities. Please read this manual thoroughly before using the product to ensure proper setup and functionality.
2. Product Overview
The BOAVISION HX-HD20M200AS is a versatile PTZ (Pan-Tilt-Zoom) dome camera built for both indoor and outdoor surveillance. Key features include:
- High Definition Video: 1080P (1920x1080) resolution for clear image quality.
- Pan/Tilt Functionality: Horizontal rotation of 355 degrees and vertical tilt of 90 degrees for wide area coverage.
- Two-Way Audio: Built-in microphone and loudspeaker for communication.
- Advanced Night Vision: Features 4 Array Infrared LEDs or 2 White Supplement Lights for up to 196ft (60m) night vision, including color night vision.
- Weatherproof Design: IP66 rated ABS Plastic + Metal Housing for outdoor use.
- Local Storage: Supports TF/Micro SD Card up to 128GB (card not included).
- Motion and Audio Detection: Configurable alerts for security monitoring.
- Wireless Connectivity: Wi-Fi connectivity for flexible placement.
Image 2.1: Front view of the BOAVISION PTZ Camera HX-HD20M200AS, showcasing its dome design and integrated antenna.
3. Setup
3.1. Unboxing and Components
Before installation, verify that all components are present in the package:
Image 3.1: Contents of the BOAVISION PTZ Camera package, including the camera, network cable, manual, power supply, screws, waterproof port, and CD.
- BOAVISION WIFI PTZ IP Camera
- Network Cable
- Quick Start Manual
- Power Supply (AC/DC adapter)
- Screws Bag (for mounting)
- Waterproof Port components
- CD (potentially containing software or drivers)
3.2. Physical Installation
The camera is designed for ceiling mount installation and is IP66 weatherproof, suitable for outdoor environments.
- Choose a suitable mounting location that provides the desired viewing angle and is within Wi-Fi range.
- Use the included screws to securely mount the camera bracket to the chosen surface.
- Attach the camera to the mounted bracket.
- For outdoor installations, ensure all cable connections are properly sealed using the provided waterproof port components to maintain the IP66 rating.
3.3. Power Connection
Connect the provided AC/DC power adapter to the camera's power input port and then plug it into a standard electrical outlet. Ensure the power source is stable.
3.4. Network Connection and App Installation
The camera connects wirelessly via Wi-Fi. You will need a smartphone (Android/iOS) to set up and control the camera.
- Download the recommended mobile application (e.g., CamHI, as indicated in product images) from the App Store (for iOS) or Google Play (for Android).
- Follow the in-app instructions to add your camera. This typically involves scanning a QR code on the camera or manually entering its ID.
- Connect the camera to your local Wi-Fi network through the app. Ensure your smartphone is connected to the same Wi-Fi network during the initial setup.
Image 3.2: Illustration of P2P support for the BOAVISION PTZ Camera, showing compatibility with CamHI, iOS, Android, and Windows applications.
4. Operation
4.1. Pan and Tilt Control
Control the camera's viewing direction remotely using the mobile application.
Image 4.1: Depiction of the BOAVISION PTZ Camera's horizontal 355-degree and vertical 90-degree rotation capabilities, highlighting its IP66 waterproof rating.
- Open the camera's live view in the app.
- Use the on-screen controls (e.g., swipe gestures or directional arrows) to move the camera horizontally (Pan: 355°) and vertically (Tilt: 90°).
- You can set preset positions for quick navigation to frequently monitored areas.
4.2. Two-Way Audio
The camera supports two-way audio communication.
Image 4.2: Illustration of the two-way audio feature, showing a person speaking into a phone and a delivery person hearing the message from the camera.
- In the live view, tap the microphone icon to speak through the camera's loudspeaker.
- The camera's microphone will capture audio from its surroundings, which can be heard through your app.
4.3. Night Vision Modes
The camera offers multiple night vision modes for optimal visibility in low-light conditions.
Image 4.3: Comparison of different night vision modes: Normal (infrared black and white), Full Color (using white light), and Smart (motion-activated white light).
- Normal Mode: Utilizes infrared LEDs for black and white night vision up to 196ft.
- Full Color Mode: Activates the white supplement lights to provide full-color video even in darkness.
- Smart Mode: The camera operates in infrared mode normally, but when motion is detected, the white supplement lights activate, providing color video and acting as a deterrent.
Image 4.4: Illustration of the Smart Night Vision feature, where the camera's white light activates upon detecting a person, sending alerts to the user's phone.
4.4. Recording and Storage
The camera supports local storage via a Micro SD card.
- The SD card slot is located on the camera's back cover for easy access.
- Insert a Micro SD card (up to 128GB, not included) into the slot.
- Configure recording settings (e.g., continuous, scheduled, motion-triggered) within the mobile application.
- Recorded footage can be accessed and reviewed through the app.
4.5. Motion and Audio Detection
The camera can detect motion and audio, triggering alerts and recordings.
- Enable and configure motion detection sensitivity and detection zones in the app settings.
- Set up audio detection to trigger alerts based on sound levels.
- Receive push notifications on your smartphone when an event is detected.
5. Maintenance
5.1. Cleaning
- Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality.
- Wipe the camera body with a damp cloth if necessary. Avoid using harsh chemicals or abrasive cleaners.
5.2. SD Card Management
- Periodically check the status of your Micro SD card through the app.
- If the card is full, older recordings may be overwritten, or recording may stop depending on your settings.
- Format the SD card through the app periodically to maintain optimal performance.
6. Troubleshooting
This section addresses common issues you might encounter with your BOAVISION PTZ Camera.
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera offline/Cannot connect | No power; Wi-Fi signal weak or disconnected; Incorrect Wi-Fi password; Router issues. | Check power connection; Ensure camera is within Wi-Fi range; Re-enter Wi-Fi password in app; Restart router and camera. |
| Poor image quality | Dirty lens; Low network bandwidth; Incorrect resolution settings. | Clean the camera lens; Ensure stable internet connection; Adjust video resolution in app settings. |
| Night vision not working | IR LEDs or white lights obstructed; Night vision mode not selected correctly. | Ensure no obstructions in front of IR/white lights; Check night vision settings in the app (Normal, Full Color, Smart). |
| SD card not recording | SD card full or faulty; Incorrect recording settings; SD card not formatted. | Check SD card status in app; Format SD card; Verify recording schedule and motion detection settings. |
| Two-way audio issues | Microphone/speaker blocked; Volume too low; Network latency. | Ensure microphone and speaker are clear; Adjust volume in app; Check network connection stability. |
7. Specifications
Image 7.1: Dimensions of the BOAVISION PTZ Camera, showing approximate measurements of 6.9 inches (height), 4.5 inches (width), and 4.3 inches (depth).
| Feature | Detail |
|---|---|
| Model Number | HX-HD20M200AS |
| Video Resolution | 1080P (1920x1080), 720P |
| Pan/Tilt Range | Horizontal: 355°, Vertical: 90° |
| Lens | 4mm Fixed Lens, Auto Focus |
| Night Vision | 196ft (60m) IR Night Vision, Color Night Vision (with white lights) |
| Audio | Two-Way Audio (Microphone effective range: 49ft, Loudspeaker effective range: 196ft) |
| Storage | Micro SD Card up to 128GB (not included) |
| Connectivity | Wi-Fi (Wireless Communication Technology) |
| Power Source | AC/DC |
| Weatherproof Rating | IP66 |
| Dimensions (L x W x H) | 6.89 x 4.52 x 4.33 inches |
| Item Weight | 1.76 Pounds |
| Compatible Software | CamHI App (iOS/Android), Blue Iris, VLC player, iSpy, NVR |
Image 7.2: The BOAVISION PTZ Camera demonstrating compatibility with various software platforms including Blue Iris, VLC player, iSpy, and NVR systems.
8. Warranty and Support
The BOAVISION PTZ Camera HX-HD20M200AS comes with a 1-year manufacturer's warranty. BOAVISION also offers free lifetime technical support.
For technical assistance or warranty claims, please refer to the contact information provided in your product packaging or visit the official BOAVISION support website.
