SV3C WiFi Security Camera Instruction Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your SV3C 1080P WiFi Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. This camera is designed for outdoor surveillance, offering 1080P Full HD resolution, two-way audio, motion detection, and ONVIF conformance.

2. Package Contents

Verify that all items listed below are included in your package:

• 2 x SV3C 1080P WiFi Outdoor Camera
• 2 x US Power Adapter with 9.8ft Cable
• 2 x Cat5 Ethernet Cable
• 2 x Mounting Bracket & Screws
• 2 x Waterproof Lids
• 1 x User Manual

3. Product Overview

Image: Two SV3C WiFi Security Cameras, showing their bullet design and antennas.

The SV3C WiFi Security Camera features a robust metal housing designed for outdoor use. It includes a 3.6mm HD lens, 36 infrared LEDs for night vision, a built-in microphone and speaker for two-way audio, and an external SD card slot for local storage. Connectivity is provided via 2.4GHz WiFi or an Ethernet cable.

Image: Detailed diagram highlighting key components such as the black cover, IP66 metal housing, microphone, 3.6mm HD lens, 36 LEDs, daylight sensor, SD card slot, speaker, reset button, LAN cable port, and power port.

4. Specifications

5. Setup Guide

5.1 Initial Power-Up and Network Connection

1. Power Connection: Connect the provided US power adapter to the camera's power port and plug it into an electrical outlet. The camera requires a constant power source to operate.
2. Network Connection:
   • Wired Connection (Recommended for initial setup): Connect one end of the included Cat5 Ethernet cable to the camera's LAN port and the other end to your router or network switch.
   • Wireless Connection: The camera supports 2.4GHz WiFi networks only. It does not support 5GHz WiFi. Ensure your router is configured for 2.4GHz or has a mixed mode enabled.

5.2 App Installation and Camera Addition

3. Download the App: Download the "CamHi" or "CamHipro" app from your smartphone's app store (iOS App Store or Google Play Store).
4. Add Camera: Open the CamHi/CamHipro app. Instead of scanning a QR code, add the security camera through the "LAN Search" function within the app. This will discover cameras connected to your local network.
5. PC Client Software: For PC viewing and settings, download the appropriate PC client software. Note that the "Search Tool" software does not work with MAC OS. A P2P PC client for MAC OS is available for viewing and partial settings. For Windows, use Internet Explorer or Edge (in Internet Explorer mode) for full functionality, as Flash support has ceased.

5.3 Micro SD Card Installation (Optional)

The camera supports Micro SD cards up to 128GB for local recording. Use a Class-10, UHS-1 or higher speed memory card designed for surveillance cameras.

6. Access SD Card Slot: The external SD card slot is located inside the camera. You will need to open the camera by removing the four screws on the front. Carefully pull out the internal components to reveal the slot.
7. Insert SD Card: Insert the Micro SD card into the slot with the contacts facing the front of the camera until it clicks into place.
8. Secure Camera: Carefully reinsert the internal components and secure the front cover with the screws. Ensure the waterproof lids are properly seated.
9. Format SD Card: After installation, format the SD card using the CamHi/CamHipro app or PC client software.

Image: Examples of camera installation on a wall and under an eave, demonstrating its IP66 waterproof rating and resistance to lightning and extreme temperatures.

6. Operating Instructions

6.1 Live View

Once the camera is added to the CamHi/CamHipro app, you can access the live video feed. The app allows simultaneous viewing of up to four cameras on the same screen.

6.2 Two-Way Audio

The camera features a built-in microphone and speaker, enabling two-way communication. This allows you to listen to the audio from the camera's location and speak through the camera from your device.

Image: Illustration of the two-way audio feature, showing a person speaking into a phone and their voice being heard through the camera's speaker by a person at the door.

6.3 Motion Detection and Alarms

The camera is equipped with motion detection capabilities. You can configure the camera to:

• Trigger an alarm sound from the camera.
• Send phone notifications.
• Send email alerts with a snapshot.
• Initiate recording to the Micro SD card, local disk, NVR, or send alarm files to an FTP server.

Adjust motion detection sensitivity and areas within the app settings to minimize false alarms.

Image: Depiction of smart motion detection, showing a person attempting to break in and the corresponding app alerts (Push, Email, FTP) on a smartphone.

6.4 Night Vision

The camera automatically switches to night vision mode in low-light conditions, providing clear black and white footage up to 67 feet (20 meters). The 36 IR LEDs ensure effective surveillance even in complete darkness.

Image: Split image demonstrating the camera's capabilities: a colorful day vision scene on the left and a clear black and white night vision scene on the right.

6.5 ONVIF Conformance and Third-Party Software

The camera is ONVIF conformant, allowing it to work with various ONVIF-compatible Network Video Recorders (NVRs) and third-party software such as HiP2P, Blue Iris, iSpy, and VLC. Note that some features like speaker and motion detection may not function when connected to certain third-party NVRs.

Image: Diagram showing the camera's compatibility with various software and systems, including NVRs, Blue Iris, CamHi, iSpy, and the ONVIF logo.

7. Maintenance

• Cleaning: Regularly clean the camera lens and housing with a soft, damp cloth to ensure clear image quality. Avoid abrasive cleaners.
• Environmental Conditions: The camera is IP66 waterproof and designed to withstand temperatures from -4℉ to 140℉. Ensure it is installed within these operating parameters for optimal performance and longevity.
• Firmware Updates: Check the SV3C official website periodically for any available firmware updates to improve performance and security.

8. Troubleshooting

• Camera Not Connecting to WiFi: Ensure your WiFi network is 2.4GHz. The camera does not support 5GHz WiFi. Verify the WiFi password is correct.
• No Image/Offline: Check the power connection to ensure the camera is receiving power. Verify network connectivity (both wired and wireless). Restart the camera by unplugging and re-plugging the power adapter.
• SD Card Not Recording: Ensure the Micro SD card is Class-10, UHS-1 or higher and designed for surveillance. Format the SD card through the app or PC client software after installation. Check if the SD card is full; older recordings may be overwritten.
• PC Software Issues (MAC OS): The "Search Tool" software is not compatible with MAC OS. Use the P2P PC client for MAC OS for viewing and partial settings.
• PC Software Issues (Windows): If experiencing issues with live view or settings on PC, ensure you are using Internet Explorer or Microsoft Edge (with Internet Explorer mode enabled), as Flash Player support has been discontinued.
• Motion Detection Too Sensitive/Not Triggering: Adjust the motion detection sensitivity and define specific detection areas within the app settings.

9. Warranty and Support

For any questions, technical assistance, or warranty inquiries regarding your SV3C WiFi Security Camera, please contact SV3C directly through your Amazon order. Provide your order details for efficient support.