1. Product Overview
The Samsung RF28R7551SR is a 27.7 cubic foot stainless steel French Door Smart Refrigerator designed to integrate advanced technology with efficient food storage. This appliance features a Family Hub touchscreen, providing smart capabilities for enhanced kitchen management and connectivity.
Image: Front view of the Samsung RF28R7551SR refrigerator, showcasing its stainless steel finish, French doors, external water and ice dispenser, and the integrated Family Hub touchscreen.
2. Setup and Installation
2.1 Unpacking and Placement
Carefully remove all packaging materials. Ensure the refrigerator is placed on a level surface with adequate clearance for door opening and ventilation. Refer to the separate installation guide for detailed instructions on leveling and door alignment.
2.2 Power Connection
Connect the refrigerator to a grounded 3-prong outlet. Do not use extension cords or adapters.
2.3 Water Line Connection
For the water and ice dispenser to function, connect the refrigerator to a cold water supply line. Ensure all connections are secure to prevent leaks. Flush the water system as per the instructions in the full manual before initial use.
2.4 Smart Hub Initial Setup
- Connect the Family Hub screen to your home Wi-Fi network.
- Log in with your Samsung account or create a new one.
- Follow the on-screen prompts to complete the initial setup, including time zone and language settings.
- Download the Samsung SmartThings app on your smartphone for remote control and advanced features.
3. Operating the Refrigerator
3.1 Temperature Control
The refrigerator and freezer temperatures can be adjusted via the Family Hub screen using the 'Fridge Manager' app. The recommended temperature for the refrigerator compartment is 35°F (1.7°C) and for the freezer compartment is 0°F (-18°C).
3.2 Water and Ice Dispenser
Image: Detailed view of the water and ice dispenser on the refrigerator door, showing the controls for cubed and crushed ice.
The external dispenser provides filtered water, cubed ice, and crushed ice. Select your desired option using the touch controls above the dispenser lever. Ensure a glass or container is placed directly beneath the dispenser to avoid spills.
3.3 Internal Storage and Organization
Image: Interior of the French door refrigerator, showing spacious shelves, door bins, and crisper drawers for organized storage.
The refrigerator features adjustable shelves, multiple door bins, and two humidity-controlled crisper drawers for fruits and vegetables. The bottom freezer drawer offers ample space for frozen items, while a separate middle drawer can be customized for different temperature settings, ideal for deli items or beverages.
Image: The lower freezer drawer and the flexible temperature-controlled drawer are shown pulled out, revealing their storage capacity.
Image: The refrigerator interior is shown fully stocked with groceries, demonstrating effective use of its storage compartments.
3.4 Smart Family Hub Features
- Bixby Voice Assistant: Use voice commands to interact with the Family Hub, set timers, play music, or get information.
- Apps: Access various applications directly from the screen, including Spotify for music, calendars for family schedules, and web browsers.
- View Inside: Utilize internal cameras to view the contents of your refrigerator remotely via the SmartThings app on your smartphone. This feature also allows you to create and manage food lists with expiration dates.
- Photo Display: Customize the screen with family photos, turning your refrigerator into a digital picture frame.
- Notes and Communication: Leave digital notes, drawings, or messages for family members directly on the Family Hub screen.
4. Maintenance
4.1 Water Filter Replacement
The refrigerator will indicate when the water filter needs to be replaced. Refer to the full manual for specific instructions on how to replace the filter to ensure continued access to clean, filtered water.
4.2 Cleaning
- Interior: Clean spills immediately. Wipe down interior surfaces with a mild detergent and warm water. Remove shelves and drawers for thorough cleaning as needed.
- Exterior: Wipe stainless steel surfaces with a soft cloth and a stainless steel cleaner. Avoid abrasive cleaners.
- Door Gaskets: Clean door gaskets regularly with warm, soapy water to ensure a tight seal.
5. Troubleshooting
If you encounter issues with your refrigerator, consult the troubleshooting section of the comprehensive user manual. Common issues may include:
- Temperature inconsistencies.
- Water or ice dispenser malfunctions.
- Smart Hub connectivity problems.
- Unusual noises.
For persistent problems, contact Samsung customer support.
6. Specifications
| Feature | Specification |
|---|---|
| Brand | Samsung |
| Model Info | RF28R7551SR |
| Capacity | 27.7 Cubic Feet |
| Installation Type | Freestanding |
| Form Factor | French Door |
| Color | Silver |
| Defrost System | Frost Free |
| Door Material Type | Stainless Steel |
| Product Dimensions | 72 x 37.5 x 36 inches |
| Item Weight | 378 pounds |
| Certification | Energy Star |
7. Warranty and Support
7.1 Warranty Information
This Samsung refrigerator comes with a 10-year warranty on the Digital Inverter Compressor. For full warranty details, please refer to the warranty card included with your product or visit the official Samsung website.
7.2 Customer Support
For technical assistance, service requests, or to purchase replacement parts, please contact Samsung Customer Support. You can find contact information on the Samsung website or in your product documentation.
