Crompton ASWH-2425

Crompton Solarium Qube 25L Storage Water Heater User Manual

Model: ASWH-2425

1. Introduction

Thank you for choosing the Crompton Solarium Qube 25L Storage Water Heater. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new water heater. Please read it thoroughly before use and retain it for future reference.

2. Important Safety Instructions

Failure to follow these safety instructions could result in property damage, personal injury, or death. Always adhere to local codes and regulations.

  • Electrical Safety: Ensure the water heater is connected to a properly grounded electrical outlet. Do not use extension cords. Disconnect power before any servicing.
  • Water Pressure: The maximum operating pressure is 8 bar. Ensure your water supply pressure does not exceed this limit.
  • Temperature Control: Hot water can cause severe burns. Set the thermostat to a safe temperature. Test water temperature before use.
  • Installation: Installation must be performed by qualified personnel in accordance with all local plumbing and electrical codes.
  • Maintenance: Regular maintenance is crucial for safe and efficient operation. Do not attempt repairs beyond the scope of this manual.
  • Children and Pets: Keep children and pets away from the water heater, especially during operation.

3. Product Overview

The Crompton Solarium Qube 25L is a 5-star rated storage water heater designed for energy efficiency and durability. It features advanced safety mechanisms and corrosion protection.

3.1 Key Features

  • Energy Efficient: 5-star rated for reduced electricity consumption.
  • Corrosion Resistant Body: Designed for longevity in various water conditions.
  • 3-Level Safety: Includes Capillary Thermostat, automatic thermal cut-out, and multi-functional valve for enhanced safety.
  • Anti-Rust Protection: Fitted with a specially designed magnesium anode to prevent corrosion from hard water.
  • Quality Heating Element: ISI marked nickel-coated special element resists scale formation.
  • Auto Restart: Feature for convenience after power interruptions.

3.2 Components and Controls

Crompton Solarium Qube 25L Water Heater front view

Figure 1: Front view of the Crompton Solarium Qube 25L water heater, showcasing its compact design and control panel.

Temperature control knob on Crompton Solarium Qube water heater

Figure 2: Close-up of the temperature control knob, allowing users to adjust the desired water temperature.

Powerful Heating Element icon

Figure 3: Illustration representing the powerful heating element, designed for rapid water heating.

Advanced 3-Level Safety icon

Figure 4: Icon depicting the advanced 3-level safety system, ensuring user protection.

4. Setup and Installation

Proper installation is critical for the safe and efficient operation of your water heater. It is strongly recommended that installation be carried out by a qualified technician.

  1. Site Selection: Choose a suitable wall location that can support the weight of the water heater when full (approximately 35 kg for 25L capacity). Ensure adequate clearance for maintenance.
  2. Wall Mounting: Securely mount the water heater to the wall using appropriate fasteners. Refer to the product dimensions for precise placement.
  3. Crompton Solarium Qube water heater dimensions

    Figure 5: Dimensional drawing of the water heater, showing height (505 mm) and width (445 mm) for installation planning.

  4. Water Connections: Connect the inlet and outlet pipes. Ensure all connections are watertight. The product typically includes connection pipes.
  5. Electrical Connection: Connect the water heater to a dedicated, grounded electrical circuit. Verify the voltage and wattage match the product specifications.
  6. Filling the Tank: Before switching on, open a hot water tap to allow air to escape and the tank to fill completely with water. Close the tap once water flows steadily.

Note: Free installation services may be available as per purchase terms. Contact customer support for details.

5. Operating Instructions

  1. Power On: After ensuring the tank is full of water, switch on the main power supply to the water heater. The indicator light will illuminate.
  2. Set Temperature: Use the temperature control knob to select your desired water temperature. For safety and energy saving, avoid excessively high settings.
  3. Heating Cycle: The water heater will begin heating the water. The heating time will vary based on the selected temperature, incoming water temperature, and ambient conditions. For a 25L unit, heating typically takes 15-30 minutes to reach optimal bathing temperature.
  4. Power Off: When hot water is no longer needed, it is recommended to switch off the power supply to the water heater for energy conservation and safety.

6. Maintenance

Regular maintenance ensures the longevity and efficient performance of your water heater.

  • Annual Inspection: It is advisable to have a qualified technician inspect the water heater annually.
  • Draining the Tank: If the water heater will not be used for an extended period or during freezing temperatures, drain the tank to prevent damage.
  • Cleaning: Wipe the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners.
  • Anode Rod Check: The magnesium anode rod helps prevent corrosion. It should be inspected and replaced periodically by a technician, especially in areas with hard water.
  • Pressure Release Valve: Periodically operate the temperature and pressure relief valve to ensure it is not obstructed.

7. Troubleshooting

Refer to this section for common issues and their potential solutions. For problems not listed here, contact customer support.

ProblemPossible CauseSolution
No hot water or insufficient hot water.
  • Power supply off.
  • Thermostat set too low.
  • Heating element failure.
  • Tank not full.
  • Check power switch and circuit breaker.
  • Adjust thermostat to a higher setting.
  • Contact service technician.
  • Ensure tank is filled before powering on.
Water is too hot.Thermostat set too high.Lower the thermostat setting.
Water heater leaking.
  • Loose pipe connections.
  • Pressure relief valve discharge.
  • Tank corrosion (internal).
  • Tighten connections.
  • Check for excessive pressure; consult technician.
  • Contact service technician immediately.
Slow heating.
  • Scale buildup on element.
  • Low wattage element (not applicable for this model).
  • Large water volume for capacity.
  • Contact service for descaling.
  • Allow more time for heating.

8. Specifications

AttributeDetail
BrandCrompton
Model NumberASWH-2425
Capacity25 Litres
Wattage2000 Watts
Star Rating5 Star
Maximum Operating Pressure8 Bars
Product Dimensions (W x H)44.5 cm x 50.5 cm
Mounting TypeWall
Special FeaturesAuto Restart, Rustproof
Included ComponentsGeyser, Manual, Warranty Card
ManufacturerCrompton Greaves Consumer Electricals Limited
Country of OriginIndia

9. Warranty and Support

Your Crompton Solarium Qube 25L Storage Water Heater comes with a manufacturer's warranty. Please refer to the included Warranty Card for specific terms, conditions, and duration of coverage.

For technical assistance, service requests, or warranty claims, please contact Crompton customer support:

  • Manufacturer: Crompton Greaves Consumer Electricals Limited
  • Address: Equinox Business Park, 1st Floor, Tower 3, LBS Marg, Kurla (W), Mumbai 400070, Maharashtra, India
  • Phone: +91 22 6167 8499
  • Online Support: Visit the official Crompton website or their Amazon Brand Store for more information and support resources.

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