DoorBird A1101 IP-Video Door Intercom Indoor Unit Manual

Introduction

The DoorBird A1101 IP Indoor Video Station serves as an essential complement to any DoorBird IP video door station. This unit provides high-quality video and audio communication within your premises. Its compact and discreet design integrates seamlessly into various environments. The screen is constructed from scratch-proof safety glass, ensuring durability. All functions are accessible via an intuitive user interface with clear symbols. Key functions can also be activated using physical buttons, independent of the touch screen. The system supports distinct ringing tones for different entry points (front door, floor, gate), allowing for clear identification of visitors. An LED detail bar below the indoor station can be customized with various colors. Installation is designed to be completed efficiently, typically within 10 minutes. The indoor station can connect to all DoorBird door stations globally via the internet.

Image: The DoorBird A1101 IP Indoor Video Unit, showcasing its sleek design and integrated camera.

What's in the Box

Verify that all components are present before beginning installation:

• 1 IP Indoor Video Monitor
• 1 Wall Mount Bracket
• 1 Power Supply (110 - 240V AC to 15V DC) with 4 Country Adapter Sockets
• 1 Installation Manual (this document)
• 1 Drilling Template

Setup

1. Physical Installation

The A1101 can be mounted on a wall or placed on a table. Use the provided drilling template and wall mount bracket for secure wall installation. Ensure the chosen location allows for easy access to power and network connections.

2. Electrical Connection

The unit supports both mains power and Power over Ethernet (PoE).

• Mains Power: Connect the included 15V DC power supply to the unit and a suitable power outlet.
• Power over Ethernet (PoE): If using PoE, connect an Ethernet cable from a PoE-enabled switch or injector to the unit's Ethernet port. This provides both power and network connectivity through a single cable.

3. Network Connection

The A1101 offers both Wi-Fi and Ethernet connectivity.

• Ethernet: Connect an Ethernet cable from your network router or switch to the unit's Ethernet port.
• Wi-Fi: For Wi-Fi setup, follow the instructions within the DoorBird app after initial power-up. The app will guide you through connecting the device to your wireless network.

4. App Setup

Download the official DoorBird app from your device's app store. Follow the in-app instructions to add your A1101 unit. This typically involves scanning a QR code or manually entering device details. The app facilitates worldwide setup and management of your indoor station and connected door stations.

Operating Instructions

1. Basic Operation

The A1101 features a 4-inch color touch screen and five physical buttons for intuitive control.

Image: Close-up of the DoorBird A1101's 4-inch color touch screen and physical control buttons.

2. Touch Screen Interface

The touch screen, protected by Gorilla Glass, displays the user interface. Navigate through menus and access functions by tapping on the clear symbols. It also shows call history with free cloud recording.

3. Physical Buttons

The five physical buttons provide quick access to common functions, such as strike opening or gate control, without needing to interact with the touch screen. The unit also includes two wired inputs for additional doorbell buttons, each configurable with distinct tones.

4. Call Management

When a visitor rings, the indoor station will display video and provide audio. You can answer calls, speak with visitors, and remotely open doors or gates if connected to compatible DoorBird door stations. The individual ringing tones help identify the origin of the call.

5. Audio Settings

The A1101 features HD audio with an output of up to 102 dB. You can select from 50 possible sounds for various alerts and notifications.

6. Customizable LED Indicator

The LED detail bar located beneath the indoor station can be customized with freely selectable colors, allowing for visual cues or aesthetic preferences.

Maintenance

To ensure optimal performance and longevity of your DoorBird A1101, follow these maintenance guidelines:

• Cleaning: Use a soft, dry, or slightly damp cloth to clean the screen and exterior. Avoid abrasive cleaners, solvents, or aerosol sprays, as these can damage the surface.
• Software Updates: Regularly check the DoorBird app for available firmware updates. Keeping the device's software up-to-date ensures access to the latest features and security enhancements.
• Environmental Conditions: Ensure the unit is operated within its specified indoor temperature and humidity ranges to prevent damage.

Troubleshooting

This section addresses common issues you might encounter with your DoorBird A1101.

• Connectivity Issues (Wi-Fi/Ethernet):
  • Ensure the unit is within range of your Wi-Fi router or that the Ethernet cable is securely connected.
  • Verify your router and internet connection are operational.
  • Restart the A1101 unit by disconnecting and reconnecting its power supply.
  • Check the DoorBird app for network status and diagnostic tools.
• Slow Wake-Up or Response:
  • A slow response can sometimes be due to network latency. Ensure a stable and strong network connection.
  • Restarting the unit may resolve temporary performance issues.
• Password Reset:
  • If you forget your device password, refer to the DoorBird support website or contact customer service for specific reset procedures. Generic instructions may not always apply due to security protocols.
• No Audio/Video During Call:
  • Check the volume settings on the A1101.
  • Ensure the connected DoorBird door station is functioning correctly.
  • Verify network bandwidth is sufficient for video streaming.

For persistent issues, consult the DoorBird support resources or contact their customer service.

Specifications

Warranty and Support

For information regarding product warranty, technical support, or service, please refer to the official DoorBird website or contact your authorized dealer. Keep your purchase receipt as proof of purchase for warranty claims.