1. Introduction
Thank you for choosing the Invision MX250 Monitor Wall Mount. This manual provides comprehensive instructions for the safe installation, operation, and maintenance of your new wall mount. Please read this manual thoroughly before installation to ensure correct setup and optimal performance.

Image 1: The Invision MX250 Monitor Wall Mount integrated into different environments, showcasing its versatility for home, office, or gaming setups.
2. Safety Information and Compatibility
Important: Before proceeding with installation, please review the following safety guidelines and compatibility requirements.
- Weight Capacity: This mount is designed for monitors or TVs weighing between 2kg (4.4lb) and 7kg (15lb). Do not exceed this weight limit.
- Screen Size: Compatible with screens from 17 inches to 27 inches (43 cm to 68.5 cm).
- VESA Compatibility: The mount supports VESA patterns of 75mm x 75mm and 100mm x 100mm. Verify your monitor's VESA pattern by measuring the horizontal and vertical distance between the mounting holes on the back of your screen.
- Wall Type: Ensure the wall structure can safely support the combined weight of the mount and your monitor. For drywall (Pladur) installations, it is recommended to mount directly into a metal stud for maximum security.
- Always use appropriate tools and follow all installation steps carefully. If unsure, consult a qualified professional.

Image 2: A detailed diagram illustrating how to measure VESA mounting holes and confirming the recommended screen sizes and weight limits for the MX250.
3. Package Contents
The Invision MX250 Monitor Wall Mount package includes the following items:
- Invision MX250 Monitor Arm (pre-assembled)
- Hardware Kit (screws, anchors, washers)
- Installation Manual
Hardware Kit Contents:
- A - (M4x12) Screws: 4 pieces
- B - (M5x12) Screws: 4 pieces
- C - (10-12mm) Spacer: 1 piece
- D - (7x80) Wall Anchors: 2 pieces
- E - (13x6.2x1.5) Washers: 2 pieces
- F - (10x7x60) Concrete Anchors: 2 pieces
- G - (M5) Allen Key: 1 piece (can also be used as a socket wrench)

Image 3: The Invision MX250 product box, the pre-assembled monitor arm, and a detailed list of all included hardware components.
4. Setup and Installation
Follow these steps for a quick and simple installation of your Invision MX250 wall mount.
- Unbox and Prepare: Carefully unbox the MX250 monitor arm and the wall mounting kit. Ensure all parts listed in Section 3 are present.
- Mark and Mount to Wall: Choose your desired mounting location. Use a spirit level (often integrated into the wall plate or provided) to ensure the mount is perfectly horizontal. Mark the drilling points on the wall. Drill pilot holes and insert the appropriate wall anchors (D or F) for your wall type. Secure the wall mounting plate to the wall using the provided screws. A drill will be required for this step.
- Attach Monitor: Carefully attach your monitor to the VESA plate on the arm using the M4 (A) or M5 (B) screws, along with washers (E) if necessary. Ensure the monitor is securely fastened.
- Adjust for Monitor Weight: The arm features an integrated pneumatic piston. Before use, adjust the torque screw on the arm to counterbalance the weight of your monitor. This ensures the monitor is freely supported at any height. Use the provided Allen key (G) for this adjustment.
- Cable Management: Utilize the special panels and clips on the arm to route and hide your cables, maintaining a tidy and organized workspace.

Image 4: A visual representation of the four main installation steps: unboxing, wall mounting, attaching the monitor, and cable management.
5. Operating and Adjustments
The Invision MX250 offers extensive flexibility for optimal viewing angles and ergonomic comfort.
- Height Adjustment: The gas-assisted arm allows for smooth, tool-free height adjustment of up to 155mm (6.1 inches). Simply push or pull the monitor to your desired vertical position.

Image 5: Illustration of the 155mm height adjustment range and the easy tilt control from +35° to -50°.
- Tilt Control: Easily adjust the vertical tilt angle of your screen from +35° to -50° for comfortable viewing, reducing glare and eye strain.
- Pivot and Rotation: The arm provides 180° pivot on the wall mounting plate, 180° at the lower joint, and 180° at the upper joint. The screen itself can rotate 360°, allowing for quick switching between landscape and portrait orientations.

Image 6: Visuals demonstrating 180° screen pivot, elevation assist, tilt, extension from 87mm to 385mm, and rotation from portrait to landscape view.
- Extension and Retraction: The arm can extend forward from a minimum of 87mm (3.4 inches) to a maximum of 385mm (15.2 inches) from the wall.
- Tension Adjustment: If your monitor does not hold its position, use the provided Allen key to adjust the tension screw on the arm. This calibrates the pneumatic cylinder to your monitor's specific weight (2-7kg range).

Image 7: Close-up of the MX250 arm highlighting the tension adjustment screw, the pneumatic cylinder supporting 2-7kg, and the 180° movement points.
6. Maintenance
To ensure the longevity and optimal performance of your Invision MX250 monitor wall mount, follow these simple maintenance guidelines:
- Regular Cleaning: Wipe the mount surfaces with a soft, dry cloth. Avoid abrasive cleaners or solvents that could damage the finish.
- Check Connections: Periodically inspect all screws and bolts to ensure they remain tight and secure. Re-tighten if necessary.
- Lubrication: The moving parts are designed for long-term smooth operation. No additional lubrication is typically required.
7. Troubleshooting
If you encounter any issues with your Invision MX250 mount, consider the following common solutions:
- Monitor Does Not Hold Position (Sags or Floats): This indicates the pneumatic spring tension is not correctly calibrated for your monitor's weight. Refer to Section 5, 'Tension Adjustment,' and use the provided Allen key to adjust the torque screw until the monitor stays in place at any height.
- Difficulty Moving the Arm: Ensure all joints are not overly tightened. If the arm feels stiff, check the tension adjustment as described above.
- Wobbling or Instability: Verify that the wall mounting plate is securely fastened to the wall and that all monitor attachment screws are tight. Ensure your wall structure is adequate for the load.
- Monitor Not VESA Compatible: If your monitor lacks VESA mounting holes, or has a non-standard pattern, an adapter kit (e.g., Invision NV100 Non-VESA adapter mounting kit, ASIN B076QB3VRD) may be required.
8. Specifications
- Model Number: MX250
- Brand: Invision
- Screen Size Compatibility: 17" - 27" (43 cm - 68.5 cm)
- Weight Capacity: 2kg - 7kg (4.4lb - 15lb)
- VESA Compatibility: 75mm x 75mm, 100mm x 100mm
- Material: Heavy duty cast aluminium alloy, anti-scratch plastic cover
- Color: Black
- Maximum Elevation: 155mm (6.1")
- Vertical Tilt Angle: +35° / -50°
- Pivot/Rotation: 180° on wall plate, 180° lower joint, 180° upper joint, 360° screen rotation
- Extension Range: 87mm (3.4") - 385mm (15.2")
- Item Weight (Product Only): Approximately 1.65 kg (3.63 lbs)
- Package Dimensions: 13.81 x 10.09 x 3.23 inches
- Manufacturer: Invision Technology
9. Warranty
The Invision MX250 Monitor Wall Mount comes with a 3-year warranty on all parts. This warranty covers manufacturing defects and ensures the quality and durability of your product. Please retain your proof of purchase for warranty claims.
10. Support
For further assistance, technical support, or warranty inquiries, please contact Invision's customer service. Our team is available to help you with any questions regarding the installation, operation, or compatibility of your MX250 wall mount.
Please refer to the Invision website or product packaging for the most current contact information.





