1. Product Overview
The Avalon A3BLK is a self-cleaning bottom loading water cooler dispenser designed for convenience and safety. It provides three temperature settings: crisp cold, cool, and piping hot water, suitable for various beverage needs. The bottom-loading design eliminates the need for heavy lifting, making bottle replacement easier and reducing spills. Integrated features like a nightlight and an empty-bottle indicator enhance user experience.
Key Features:
- Three Temperature Settings: Dispenses hot (up to 185°F), cool, and cold (down to 47°F) water.
- Self-Cleaning Feature: Sanitizes and purifies the dispenser for improved hygiene.
- Built-in Nightlight: Illuminates water spouts for visibility in low light conditions.
- Empty-Bottle Indicator: Lights up when the water bottle needs replacement.
- Bottom Loading Design: Accommodates 3-5 gallon water bottles without heavy lifting.
- Child Safety Lock: Located on the hot water spout for safe use by the entire family.
- UL Listed & Energy Star Approved: Ensures safety and energy efficiency.
2. Safety Information
Please read all safety instructions before operating the appliance to reduce the risk of fire, electric shock, or injury.
- Always place the dispenser on a level surface.
- Ensure the dispenser is plugged into a grounded electrical outlet.
- Keep children away from the hot water spout. The child safety lock must be engaged when not in use.
- Do not operate the dispenser without a water bottle installed.
- Unplug the dispenser before cleaning or performing any maintenance.
- Do not use the dispenser outdoors or in areas where it may be exposed to water.
- Do not block ventilation openings on the appliance.
3. Setup and Installation
Unpacking:
- Carefully remove the dispenser from its packaging.
- Place the dispenser upright on a hard, level surface.
- Allow the unit to stand upright for at least 4 hours before plugging it in to allow the compressor fluids to settle.
Installing the Water Bottle:
The Avalon A3BLK features a convenient bottom-loading design, eliminating the need to lift heavy water bottles.

Image: The bottom compartment of the Avalon A3BLK water cooler is open, revealing a 5-gallon water bottle being placed inside. The probe is visible, ready to be inserted into the bottle.
- Open the bottom compartment door of the dispenser.
- Remove the cap from a new 3 or 5-gallon water bottle.
- Insert the water probe into the bottle opening, ensuring it reaches the bottom.
- Slide the water bottle into the bottom compartment and close the door securely.
- Plug the dispenser into a grounded electrical outlet.
- Turn on the power switches located on the back of the unit for hot and cold water functions.
Watch this video for a visual guide on how to install the water bottle and use the dispenser:
Video: A demonstration of the Avalon bottom loading water cooler, showing the ease of replacing water bottles and highlighting its various features.
4. Operating Instructions
Dispensing Water:
The dispenser offers three distinct temperature options: Hot, Cool (room temperature), and Cold.

Image: A detailed view of the dispenser's control panel, showing the clearly labeled buttons for hot, cool, and cold water.
- Cold Water: Place your cup under the cold water spout and press the blue cold water button.
- Cool Water: Place your cup under the cool water spout and press the light blue cool water button.
- Hot Water (Child Safety Lock): To dispense hot water, first slide the red child safety lock button to the side, then press it down. This two-step process prevents accidental hot water dispensing.

Image: Icons on the dispenser indicating hot (steam), cold (snowflake), and room temperature water, along with a child safety lock symbol.
Watch this video for a demonstration of the hot and cold water dispensing features:
Video: A user demonstrates dispensing hot and cold water from the Avalon A3BLK, highlighting the child safety lock for hot water.
Empty-Bottle Indicator:
The dispenser features an indicator light that illuminates when the water bottle is empty and needs to be replaced.

Image: A close-up of the dispenser's top panel, showing the illuminated empty bottle indicator light.
5. Maintenance
Self-Cleaning Feature:
The Avalon A3BLK includes a self-cleaning function to sanitize the water tanks and lines. Refer to the specific instructions in your full manual for activating this feature.

Image: An icon indicating the self-cleaning UV LED function of the water cooler.
General Cleaning:
- Regularly wipe down the exterior of the dispenser with a soft, damp cloth.
- The drip tray can be removed and cleaned with mild soap and water. Ensure it is completely dry before reinserting.
- For thorough cleaning, unplug the unit and drain all water from the tanks before cleaning the interior components.
6. Troubleshooting
If you encounter any issues with your Avalon A3BLK dispenser, refer to the following common troubleshooting tips:
| Problem | Possible Cause | Solution |
|---|---|---|
| No water dispensing | Empty water bottle; probe not properly inserted; power off. | Replace water bottle; ensure probe is fully inserted; check power connection and switches. |
| Water not hot/cold enough | Hot/cold switches off; unit recently plugged in. | Ensure hot/cold switches on the back are ON; allow 15-30 minutes for water to reach desired temperature. |
| Water leaking | Water bottle cap not sealed; drain plug loose. | Check water bottle for proper seal; tighten drain plug if accessible. |
| Excessive noise | Unit not level; normal compressor operation. | Ensure dispenser is on a level surface; some noise during heating/cooling cycles is normal. |
| Water line frozen | Thermostat set too low; environmental temperature too cold. | Unplug the unit and allow ice to melt (several hours); adjust thermostat if possible; ensure ambient temperature is within operating range. |
If the problem persists after trying these solutions, please contact Avalon customer support.
Watch this video for a demonstration of how to address a frozen water line:
Video: A user demonstrates how to access and inspect the internal components of the water cooler, specifically addressing a frozen water line issue.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | A3BLK |
| Color | Black |
| Material | Metal, Stainless Steel |
| Capacity | 5 Gallons (water bottle not included) |
| Product Dimensions (D x W x H) | 13"D x 12"W x 41"H |
| Wattage | 520 watts |
| Installation Type | Freestanding |
| Access Location | Bottom |
| Number of Temperature Settings | 3 (Hot, Cool, Cold) |
| Upper Hot Temperature Rating | 185°F |
| Power Source | Corded Electric |
| Certifications | UL Listed, Energy Star Approved |
8. Warranty and Support
Manufacturer Warranty:
This product comes with a 1-year manufacturer warranty. Please retain your proof of purchase for warranty claims.
Customer Support:
For assistance with assembly, product concerns, or missing parts, please contact Avalon customer support:
- Phone: 1-800-256-0695
- Email: support@avalonh2o.com
- Website: Visit the Avalon Store on Amazon for more information and products.







