Acer PHW920

Acer Predator Galea 350 Gaming Headset User Manual

Model: PHW920

Brand: Acer

Introduction

The Acer Predator Galea 350 is a wired gaming headset designed for immersive audio experiences and clear communication. It features 7.1 virtual surround sound, a unidirectional noise-cancelling microphone, and an inline audio control box for easy management. This headset is compatible with PC, Xbox One S, and PS4 systems.

What's in the Box

Key Features

Setup Guide

  1. Connect the Headset: Plug the 3.5mm jack from the headset into the audio control box.
  2. Connect the Audio Control Box: Plug the USB connector from the audio control box into an available USB port on your PC, Xbox One S, or PS4.
  3. Adjust Fit: Adjust the headband and earcups for a comfortable and secure fit. The earcups feature soft foam cushions and PU leather.
  4. Position Microphone: Extend and position the flexible, unidirectional noise-cancelling boom microphone near your mouth for optimal voice capture.
  5. System Configuration (PC):
    • Ensure your operating system (Windows 7, 8, 8.1, or 10) recognizes the headset as the default audio input and output device.
    • Adjust volume levels in your system settings as needed.
Acer Predator Galea 350 Headset connection diagram
Figure 1: Diagram showing the headset's 3.5mm jack connecting to the audio control box, which then connects via USB to a computer. Labels indicate soft foam cushion earcups, adjustable headband, and unidirectional noise-cancelling boom mic.

Operating Instructions

Audio Control Box

The inline audio control box allows you to manage sound settings and microphone functions.

Acer Predator Galea 350 Audio Control Box
Figure 2: The inline audio control box with buttons for EQ mode selection (Game, Music, Movie) and volume control.

7.1 Virtual Surround Sound

The headset provides 7.1 virtual surround sound, creating a spatial audio experience that helps in pinpointing sound sources in games. This feature is automatically enabled when the headset is connected via the USB audio control box.

Acer Predator Galea 350 Headset with 7.1 Surround Sound graphic
Figure 3: Visual representation of the 7.1 virtual surround sound capability, illustrating how audio cues are perceived from different directions.

Unidirectional Noise-Cancelling Microphone

The retractable boom microphone is designed to focus on your voice while reducing ambient noise, ensuring clear communication with teammates.

Acer Predator Galea 350 Headset microphone in use
Figure 4: A user speaking into the flexible, unidirectional noise-cancelling boom microphone of the headset.

Product Overview Video

This video provides a visual overview of the Predator Galea 350 Gaming Headset, demonstrating its features such as 7.1 surround sound, audio modes, and microphone functionality.

Maintenance

Troubleshooting

No Sound from Headset:
  • Ensure the 3.5mm jack is fully inserted into the audio control box.
  • Verify the USB connector of the audio control box is securely plugged into your device.
  • Check the volume level on the inline control box and your operating system.
  • Confirm the headset is selected as the default audio output device in your system settings.
Microphone Not Working:
  • Ensure the microphone is not muted via the inline control box.
  • Check that the microphone boom is properly extended and positioned.
  • Verify the headset microphone is selected as the default input device in your system's sound settings.
  • Test the microphone with another application or device to rule out software issues.
Poor Sound Quality or Distortion:
  • Try switching between the Game, Music, and Movie EQ modes on the audio control box to see if a different profile improves sound.
  • Ensure all connections are secure.
  • Reduce the volume if distortion occurs at high levels.
Headset Uncomfortable:
  • Adjust the headband for a looser or tighter fit.
  • Ensure earcups are properly positioned over your ears.

Specifications

BrandAcer
Model NumberPHW920
ColorBlack
Ear PlacementOver Ear
Form FactorOn Ear
Impedance32 Ohms
Item Weight0.35 Kilograms
Noise ControlActive Noise Cancellation (for mic)
Headset Frequency Response20Hz to 20KHz
Microphone Frequency Response100Hz to 10KHz
Sensitivity100 dB
Audio Driver Size50 Millimeters
Connectivity TechnologyWired (3.5mm Jack, USB for control box)
Compatible DevicesGaming Consoles (Xbox One S, PS4), Computers (Windows 7/8/8.1/10)
Cable FeaturesBraided, 3.93 feet (approx. 1.2 meters)
MaterialFaux Leather (earcups)

Warranty and Support

The Acer Predator Galea 350 Gaming Headset comes with a 1-year parts and labor limited warranty.

For detailed warranty information, technical support, or to access additional resources, please refer to the Warranty Booklet included in your package or visit the official Acer support website:

Acer Official Store

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