1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Clivet Cristallo 2 air conditioner. Please read this manual thoroughly before using the appliance and retain it for future reference. The Clivet Cristallo 2 is an advanced air conditioning system designed for optimal comfort, energy efficiency, and air quality in your home.
2. Safety Information
Always observe the following safety precautions to reduce the risk of electric shock, fire, injury, or damage to the appliance.
- Installation must be performed by qualified personnel in accordance with national wiring standards.
- Do not operate the air conditioner with wet hands.
- Do not insert fingers or objects into the air inlet/outlet.
- Ensure the power supply is disconnected before cleaning or maintenance.
- Keep children away from the unit.
- Do not attempt to repair the unit yourself. Contact qualified service personnel.
- Use only the specified refrigerant (R-32).
3. Product Features
The Clivet Cristallo 2 air conditioner incorporates advanced technology for superior performance and user comfort.
3.1. Advanced Air Filtration System
This system ensures a healthy and clean indoor environment:
- High-Density Washable Filter: Removes larger particles like dust and microbes, protecting other filters.
- Cold Catalyst Filter: Breaks down harmful gases (e.g., VOCs) and unpleasant odors into harmless particles.
- Activated Carbon Filter: Absorbs odors, harmful micro-particles, and bacteria.
- Silver Ion Filter: Continuously releases silver ions to eliminate up to 99% of bacteria and viruses.
3.2. Comfort Functions
- Multi-directional Airflow: Electronically adjustable horizontal and vertical airflow for optimal air distribution.
- Breeze Away Function: Prevents direct airflow onto occupants, enhancing comfort.
- Operating Modes: Cooling, Heating, Dehumidification, and Ventilation.
- Fan Speeds: 12 adjustable speeds with a Turbo function for rapid cooling or heating.
- Anti-Cold Air Function: Delays fan start during heating until the indoor coil is warm, preventing cold drafts.
- Anti-Mold Function: Operates at low power after cooling/dehumidifying to dry condensate and prevent mold growth.
- Quiet Function: Reduces noise levels for a peaceful environment.
- Sleep Function: Optimizes temperature and fan speed for comfortable sleep while reducing energy consumption.
3.3. Energy Saving & Smart Control
- Energy Profiles (GEAR, ECO, 1W STANDBY): Optimize energy consumption.
- Active Clean Function: Thoroughly cleans the heat exchanger to maintain efficiency and longevity.
- Auto-Restart: Restores previous settings after a power outage.
- Self-Diagnosis & Refrigerant Leak Detection: Alerts users to malfunctions and protects the system.
- Integrated Wi-Fi: Control via the NetHome Plus app (Android/iOS).
- Voice Control Compatibility: Works with Amazon Alexa and Google Assistant.
Figure 1: Clivet Cristallo 2 Indoor Unit. This image shows the sleek, white indoor unit of the air conditioner, designed for modern interiors.
Figure 2: Clivet Cristallo 2 Outdoor Unit. This image displays the robust outdoor unit with its fan grille, which houses the compressor and condenser.
4. Setup and Installation
The installation of the Clivet Cristallo 2 air conditioning system requires specialized knowledge and tools. It is strongly recommended that installation be performed by a certified and qualified HVAC technician to ensure proper functioning, safety, and warranty validity.
4.1. Wi-Fi Setup
Your Clivet Cristallo 2 comes with an integrated Wi-Fi kit. To enable smart control:
- Download the "NetHome Plus" app from your smartphone's app store (available for Android and iOS).
- Follow the in-app instructions to connect your air conditioner to your home Wi-Fi network.
- Once connected, you can control the unit remotely and integrate with Amazon Alexa or Google Assistant for voice control.
5. Operating Instructions
The unit can be operated via the included remote control or the NetHome Plus app.
5.1. Remote Control Operation
Point the remote control directly at the indoor unit. Ensure there are no obstructions between the remote and the unit.
- Power Button: Turns the unit ON/OFF.
- Mode Button: Cycles through Cooling, Heating, Dehumidification, and Fan modes.
- Temperature Buttons (▲/▼): Adjusts the desired temperature.
- Fan Speed Button: Selects fan speed (Auto, Low, Medium, High, Turbo).
- Swing Button: Activates/deactivates horizontal and vertical louver swing.
- Sleep Button: Activates the Sleep function.
- ECO/GEAR Button: Activates energy-saving modes.
5.2. App and Voice Control
Once connected to Wi-Fi, use the NetHome Plus app to access all functions remotely. For voice control, link your NetHome Plus account with Amazon Alexa or Google Assistant and use commands such as "Alexa, turn on the air conditioner" or "Hey Google, set the temperature to 22 degrees."
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your air conditioner. Always disconnect power before performing any maintenance.
6.1. Cleaning Air Filters
The high-density washable filter should be cleaned every two weeks or more frequently depending on usage and air quality.
- Open the front panel of the indoor unit.
- Remove the air filters.
- Wash the filters with lukewarm water and a mild detergent. Rinse thoroughly.
- Allow filters to dry completely in a shaded area before reinserting.
- Close the front panel.
The Cold Catalyst, Activated Carbon, and Silver Ion filters are typically not washable and may require periodic replacement. Refer to the full product manual for specific replacement intervals.
6.2. Cleaning the Unit Surfaces
Wipe the indoor and outdoor unit surfaces with a soft, damp cloth. Do not use harsh chemicals, abrasives, or solvents.
6.3. Professional Servicing
It is recommended to have the unit professionally inspected and serviced annually by a qualified technician to ensure optimal performance and to check refrigerant levels.
7. Troubleshooting
Before contacting service, check the following common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not start | No power; Remote control batteries low; Timer function active. | Check power supply; Replace remote batteries; Cancel timer setting. |
| Insufficient cooling/heating | Dirty air filters; Blocked air inlet/outlet; Doors/windows open; Temperature setting incorrect. | Clean filters; Remove obstructions; Close doors/windows; Adjust temperature. |
| Water dripping from indoor unit | Drain hose blocked or bent; Unit not level. | Check and clear drain hose; Ensure unit is level (professional installation issue). |
| Unusual noise | Loose parts; Foreign object in fan; Unit not installed correctly. | Turn off unit and inspect; Contact service if noise persists. |
| Error code displayed | System malfunction detected by self-diagnosis. | Note the error code and consult the full manual or contact customer support. |
If problems persist after attempting these solutions, please contact qualified service personnel.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Clivet |
| Model Number | Cristallo 2 |
| Cooling Capacity | 18000 BTU |
| Capacity | 1.5 Ton |
| Refrigerant | R-32 |
| Voltage | 240 Volt |
| Seasonal Energy Efficiency Ratio (SEER) | 0.967 |
| Energy Class | A+++/A++ (implied from description) |
| Special Features | Cooling Function, Heating and Cooling Function, Wi-Fi, Inverter Technology |
| Filter Type | Electronic filtration (High-density, Cold Catalyst, Activated Carbon, Silver Ion) |
| Color | White |
| Start Year | 2024 |
9. Warranty and Support
The Clivet Cristallo 2 air conditioner comes with an official Clivet warranty.
- Standard Warranty: 24 months from the date of purchase.
- RELAX-GARANTIE (Italy only):
- Monosplit Systems: Free 5-year extension, totaling 7 years.
- Multisplit Systems: Free 2-year extension, totaling 4 years.
For warranty claims or technical support, please contact your authorized Clivet dealer or visit the official Clivet website for service contact information.
