1. Introduction
The Benro X-Series 3XM is a 3-axis handheld gimbal stabilizer designed to provide smooth, stable footage for various cameras, including mirrorless cameras, smartphones, and action cameras. Its unique swivel handle and multiple operating modes offer versatility for different filming scenarios. This manual provides instructions for the proper setup, operation, and maintenance of your 3XM gimbal.
Figure 1.1: Benro X-Series 3XM Gimbal Stabilizer with a camera mounted on a tripod.
2. Package Contents
Verify that all the following items are included in your Benro X-Series 3XM package:
- Benro X-Series 3XM Gimbal Stabilizer
- Two 26500 Lithium-Ion Batteries (3200mAh each)
- Battery Charger
- USB Cable
- Sony Camera Control Cable
- Panasonic Camera Control Cable
- Lens Support Adapter
- Quick Storage Case
Figure 2.1: All components included with the Benro X-Series 3XM Gimbal Stabilizer, including batteries, cables, and charger.
Figure 2.2: The Benro X-Series 3XM Gimbal Stabilizer and its accessories neatly organized within the quick storage case.
3. Setup
3.1 Battery Installation and Charging
- Insert the two provided 26500 Lithium-Ion batteries into the battery compartment located in the handle. Ensure correct polarity.
- Connect the charger to a power source and insert the batteries into the charger. Charge the batteries fully before first use. A full charge provides approximately 13 hours of operation.
3.2 Mounting Your Camera
The 3XM is compatible with cameras up to 1.8 kg (3.97 lbs). Ensure your camera's weight is within this limit for optimal performance.
- Attach your camera to the quick-release plate.
- Slide the quick-release plate with the camera onto the gimbal's mounting platform. Secure it firmly.
- If using a larger lens, attach the lens support adapter for added stability.
Figure 3.1: A Panasonic Lumix GH5 camera mounted on the Benro X-Series 3XM Gimbal Stabilizer, ready for balancing.
3.3 Balancing the Gimbal
Proper balancing is crucial for stable footage and efficient motor operation. The 3XM allows for precise adjustment of each axis.
- Tilt Axis Balance: Adjust the camera's position forward or backward on the quick-release plate until the camera remains level when tilted at any angle.
- Roll Axis Balance: Adjust the horizontal arm until the camera remains level when the gimbal is held upright.
- Pan Axis Balance: Adjust the vertical arm until the camera remains stable when the gimbal is rotated horizontally.
The included quick storage case is designed to retain individual axis positions, which can save setup time for subsequent uses.
Figure 3.2: The Benro X-Series 3XM Gimbal Stabilizer disassembled, showing the components for balancing each axis.
4. Operating Instructions
4.1 Power On/Off
Press and hold the power button on the handle to turn the gimbal on or off. Ensure the gimbal is balanced before powering on.
4.2 Handle Modes
The 3XM features a unique swivel handle allowing for two primary handling modes:
- Upright Mode: Suitable for high-angle and medium-angle filming.
- Carry Mode: Ideal for low-angle filming.
To switch between modes, turn the button on the handle. This allows for comfortable tracking of low-moving objects or achieving low 360° shots with reduced wrist strain.
Figure 4.1: The Benro X-Series 3XM Gimbal Stabilizer configured for low-angle filming, demonstrating the versatility of its swivel handle.
4.3 Shooting Modes
The 3XM offers three distinct shooting modes, selectable via the Mode/On side button:
- Universal Follow Mode (Pink Indicator): Provides smooth camera movements in the direction you aim. Use this mode for circling subjects or dynamic camera movements following a subject.
- Locked-Down Mode (Blue Indicator): Keeps the camera locked on a subject while the gimbal moves. This mode can replicate movements similar to a jib or slider.
- Horizontal Follow Mode (Red Indicator): Provides smooth horizontal movement based on the gimbal's panning. Use this mode for dynamic panning movements around corners.
The directional button can be used in conjunction with these modes for precise control.
Figure 4.2: Close-up view of the Benro X-Series 3XM Gimbal Stabilizer's control panel, showing the mode button, zoom slider, and record button.
Figure 4.3: The Benro X-Series 3XM Gimbal Stabilizer in use, demonstrating its ability to capture smooth footage of a running subject.
4.4 Smartphone App
The Benro Gimbal App allows for advanced control and functionality:
- Calibration: Calibrate your 3XM for optimal performance.
- Remote Control: Remotely control your stabilizer and camera.
- Firmware Upgrade: Update the gimbal's firmware.
- Creative Features: Create panoramas or dynamic motion time-lapses.
For Sony and Panasonic cameras, the app enables direct control over photo shutter/focus, video recording, and zoom functions.
4.5 Tripod Mounting
The underside of the 3XM handle features a ¼"-20 threaded hole for mounting the stabilizer to a tripod. This allows for stationary shots while utilizing the various gimbal modes.
5. Maintenance
- Keep the gimbal clean and free from dust and debris. Use a soft, dry cloth for cleaning.
- Avoid exposing the gimbal to extreme temperatures or moisture.
- Store the gimbal in its quick storage case when not in use to protect it and maintain axis positions.
- Regularly check all screws and connections to ensure they are secure.
6. Troubleshooting
If you encounter issues with your Benro 3XM gimbal, consider the following:
- Gimbal not powering on: Ensure batteries are fully charged and correctly inserted.
- Unstable footage: Re-check the camera balance on all three axes. Ensure the camera weight is within the specified load capacity.
- Motors vibrating or making noise: This often indicates improper balancing. Power off the gimbal, re-balance the camera, and then power on again.
- App connectivity issues: Ensure Bluetooth is enabled on your smartphone and the gimbal is powered on. Try restarting both devices.
- Camera control not working: Verify that the correct camera control cable is connected and that your camera model is supported for direct control.
For persistent issues, refer to the Benro support website or contact customer service.
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | 3XM |
| Number of Axes | 3-Axis (Pitch, Roll, Yaw) |
| Rotation Range | Yaw (Pan): 360°, Pitch (Tilt): 360°, Roll: 360° |
| Follow Speed | Pan: 120°/s, Tilt: 120°/s, Roll: 120°/s |
| Load Capacity | 1.8 kg (3.97 lbs) |
| Product Weight | 1 kg (2.2 lbs) |
| Product Dimensions | 10 x 9.7 x 4.2 inches (25.4 x 24.6 x 10.7 cm) |
| Battery Type | 2x 26500 Lithium-Ion |
| Battery Capacity | 3200 mAh (23.68 Wh) |
| Battery Runtime | Up to 13 hours |
| Operating Temperature | -10 to 45°C (14 to 113°F) |
| Wireless Protocol | Bluetooth 4.0 (2.4 GHz) |
| Mounting | 1/4"-20 Female Thread (2), 3/8"-16 Female Thread (1) |
Figure 7.1: The Benro X-Series 3XM Gimbal Stabilizer demonstrating its load capacity with a camera.
8. Warranty and Support
8.1 Warranty Information
The Benro X-Series 3XM Gimbal Stabilizer comes with a 1-Year Limited Warranty from the date of purchase. This warranty covers manufacturing defects and workmanship under normal use. Please retain your proof of purchase for warranty claims.
8.2 Customer Support
For technical assistance, warranty service, or further inquiries, please visit the official Benro website or contact Benro customer support directly. Contact information can typically be found on the Benro website or on your product packaging.
