Duravit 620000
SensoWash i Plus by Philippe Starck Integrated Bidet Toilet
Model: 620000
Introduction
Welcome to the user manual for your Duravit SensoWash i Plus Integrated Bidet Toilet. This advanced shower-toilet, designed by Philippe Starck, combines a toilet and bidet function into a single, elegant unit. It features HygieneGlaze for enhanced cleanliness. Please read this manual thoroughly before installation and use to ensure proper operation and maintenance.
Safety Information
Always adhere to the following safety guidelines to prevent injury or damage to the product:
- Ensure all electrical connections are performed by a qualified electrician and comply with local codes.
- Do not attempt to repair or modify the unit yourself. Contact qualified service personnel.
- Keep the unit away from excessive moisture or direct water spray, other than its intended use.
- Do not use abrasive cleaners or harsh chemicals on any part of the toilet, especially the HygieneGlaze surface.
- Ensure the water supply is turned off before performing any maintenance or cleaning.
Components and Parts
Before beginning installation, verify that all components are present:
- SensoWash i Plus Integrated Bidet Toilet Unit
- Mounting Hardware
- Remote Control (if applicable)
- Water Supply Hoses
- Installation Template
- User Manual (this document)

Figure 1: The Duravit SensoWash i Plus integrated bidet toilet, showcasing its sleek, minimalist design and integrated bidet functionality. The unit is a single, cohesive piece, eliminating the need for a separate bidet seat attachment. The control panel is subtly integrated on the right side.
Setup and Installation
Installation of the SensoWash i Plus requires professional plumbing and electrical work. Consult a qualified professional for installation.
- Preparation: Ensure the water supply and electrical outlet are correctly positioned according to the product's specifications and local building codes.
- Mounting: Securely mount the toilet unit to the floor using the provided hardware and following the installation template. Ensure the unit is level.
- Water Connection: Connect the water supply lines to the toilet's inlet. Ensure all connections are tight to prevent leaks.
- Electrical Connection: Connect the unit to a dedicated ground fault circuit interrupter (GFCI) protected electrical outlet. This step must be performed by a licensed electrician.
- Testing: After installation, slowly turn on the water supply and check for leaks. Plug in the unit and test all functions as described in the Operating section.

Figure 2: The SensoWash i Plus bidet toilet seamlessly integrated into a contemporary bathroom. This image highlights the compact footprint and elegant design, demonstrating how the unit blends into a modern aesthetic. A wall-mounted control panel is visible, indicating remote operation capabilities.
Operating Instructions
The SensoWash i Plus offers various functions for personalized hygiene. Refer to the remote control or integrated control panel for specific button layouts.
- Rear Wash: Activates a gentle, thorough wash for the posterior area. Adjust water pressure and temperature as desired.
- Lady Wash: Provides a softer, wider spray for feminine hygiene.
- Oscillating Spray: Moves the spray nozzle back and forth for a wider cleaning area.
- Pulsating Spray: Alternates between strong and soft water pressure for a massage effect.
- Warm Air Dryer: After washing, activate the warm air dryer for a comfortable finish. Adjust air temperature.
- Seat Heating: The toilet seat can be heated to a comfortable temperature.
- Odor Extraction: An integrated fan draws air through a filter to neutralize odors.
- Nozzle Cleaning: The spray nozzle automatically cleans itself before and after each use. Manual cleaning options may also be available.
- User Profiles: Save preferred settings for multiple users (if applicable).
Maintenance and Care
Regular cleaning and maintenance will ensure the longevity and optimal performance of your SensoWash i Plus toilet.
- Exterior Cleaning: Use a soft cloth and mild, non-abrasive cleaner. Do not use harsh chemicals, abrasive pads, or cleaners containing bleach, acids, or ammonia, as these can damage the HygieneGlaze finish.
- Nozzle Cleaning: While the nozzle has an auto-clean function, periodically inspect it for mineral buildup. If necessary, gently clean with a soft brush and mild soap.
- Descaling: In areas with hard water, mineral deposits may accumulate. Follow the manufacturer's recommendations for descaling the internal components, typically using a mild descaling solution.
- Filter Replacement: If an odor filter is present, replace it periodically as recommended in the full product manual.
- Winterization (if applicable): If the toilet is in an unheated area subject to freezing temperatures, ensure the water supply is drained to prevent pipe damage.
Troubleshooting
If you encounter issues with your SensoWash i Plus, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power | Unit unplugged, GFCI tripped, power outage. | Check power connection, reset GFCI, verify power supply. |
| No water spray | Water supply turned off, nozzle clogged, water pressure too low. | Ensure water supply is on, clean nozzle, check household water pressure. |
| Water temperature inconsistent | Water heater setting, mineral buildup. | Adjust water heater, perform descaling. |
| Odor persists | Odor filter needs replacement, improper cleaning. | Replace odor filter, ensure regular cleaning of the bowl and unit. |
If the problem persists after attempting these solutions, please contact Duravit customer support.
Specifications
- Model: 620000
- Color: White
- Material: Ceramic (Toilet), Acrylonitrile Butadiene Styrene (Seat)
- Product Dimensions (D x W x H): 17.38" x 14.38" x 17.38"
- Item Weight: 105.8 Pounds
- Installation Type: Floorstanding
- Manufacturer: Duravit
- Special Features: HygieneGlaze, Integrated Bidet Functions
- Power Supply: (Not specified, but implied by electrical connection)
- Water Pressure: (Not specified, but implied by water connection)
Warranty and Support
Duravit products are manufactured to the highest quality standards. For specific warranty details, please refer to the warranty card included with your purchase or visit the official Duravit website. For technical support, troubleshooting assistance, or to inquire about service, please contact Duravit customer support.
Online Support: www.duravit.us
Customer Service: Refer to the Duravit website for contact numbers specific to your region.
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