R.W.FLAME RFH-5001L
R.W.FLAME 50-inch Electric Fireplace Instruction Manual
Model: RFH-5001L | Brand: R.W.FLAME
1. Safety Information
Please read and understand this entire owner's manual, including all safety information, before plugging in or using this product. Failure to do so could result in fire, electric shock, or serious personal injury.
- This electric fireplace is ETL Certified, ensuring compliance with safety standards.
- Equipped with auto-heat kill safety to prevent overheating.
- The heater remains cool to the touch, making it safe for households with children and pets.
- Ensure the fireplace is connected to a properly grounded 120V, 60Hz outlet. For optimal performance and safety, a dedicated circuit is recommended, especially when using the 1500W heat setting, to avoid overloading household circuits.
- Do not block air vents. Maintain proper clearance around the unit for adequate ventilation.

2. Product Overview & Features
The R.W.FLAME Electric Fireplace offers both aesthetic appeal and practical heating solutions with its modern design and versatile features.
- Attractive and Practical Design: Dimensions of 3.86"D x 50"W x 18.11"H. The new style is significantly thinner (3.86 inches) compared to older 6-inch models, allowing for a more seamless integration into your living space.
- Multi-Operation Modes: Control your fireplace with both the intuitive touch screen panel and the included remote control.
- Customizable Flame Effects: Enjoy 12 distinct flame colors and 12 LED flame bed color modes. Adjust the flame speed with 5 different settings and choose from 5 flame brightness levels. Features a special automatic flame design for dynamic visual changes.
- Energy Saving Heating: Select between 750W and 1500W heating modes to suit your warmth and energy-saving needs. Provides supplemental zone heating for areas up to 400 square feet.
- Low Noise Operation: Operates at less than 38dB, ensuring a quiet environment while providing warmth.




3. Package Contents
Carefully remove all components from the packaging and inspect for any damage. Ensure all items listed below are present.
- R.W.FLAME 50-inch Electric Fireplace Unit
- Remote Control
- Mounting Hardware (Brackets, Screws, Anchors)
- Crystal Embers
- Instruction Manual
4. Setup & Installation
This electric fireplace can be installed as either a recessed unit within a wall or mounted directly onto a wall surface. Refer to the detailed diagrams and ensure proper electrical connections.
- Dimensions: The fireplace measures 3.86"D x 50"W x 18.11"H. For recessed installation, ensure your wall opening accommodates these dimensions with appropriate clearances.
- Electrical Connection: The unit requires a 120V power source. It is highly recommended to use a dedicated circuit for the fireplace, especially when operating at 1500W, to prevent circuit overload.
- Mounting: The fireplace is equipped with a wall bracket for easy wall-mounted installation. For recessed installation, the unit is designed to fit into a 2x6 stud wall.
- Embers Installation: Carefully place the provided crystal embers into the designated flame bed area.



5. Operating Instructions
The R.W.FLAME Electric Fireplace can be operated using the touch screen controls on the unit or the provided remote control.
- Power On/Off: Use the power button on the touch screen or remote to turn the unit on or off. Ensure the main power switch (located on the unit) is in the 'ON' position.
- Heat Settings: Toggle between 750W (low heat) and 1500W (high heat) modes using the heater button. The flame effects can be operated independently of the heat function.
- Flame Color: Cycle through 12 different flame colors using the 'Color A' button on the remote or touch screen.
- Flame Bed Color: Cycle through 12 different LED flame bed colors using the 'Color B' button.
- Flame Speed: Adjust the speed of the flame effect (5 levels) using the 'Flame Speed' button.
- Flame Brightness: Adjust the brightness of the flame effect (5 levels) using the 'Dimmer' button.
- Timer Function: Set an automatic shut-off timer for 1 to 8 hours using the 'Timer' button.


6. Maintenance
Regular maintenance will ensure the longevity and optimal performance of your R.W.FLAME Electric Fireplace.
- Cleaning: Ensure the unit is turned off and unplugged before cleaning. Use a soft, damp cloth to clean the exterior surfaces. For the glass panel, use a glass cleaner and a soft, lint-free cloth.
- Interior Cleaning: Dust may accumulate behind the glass panel over time. While the unit is designed to be sealed, if dust or debris becomes visible, it may require careful cleaning. Consult a professional if you are unsure how to safely access the interior.
- Air Vents: Periodically check and clean the air inlet and outlet vents to ensure they are free from dust and obstructions, which can impede heat distribution.
7. Troubleshooting
If you encounter any issues with your fireplace, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power/unit not turning on | Main power switch off, power cord unplugged, circuit breaker tripped. | Ensure main power switch is ON. Check power cord connection. Reset circuit breaker if tripped. Use a dedicated circuit. |
| No heat output | Heater function off, thermostat setting too low, air vents blocked. | Activate heater function. Increase thermostat setting. Clear any obstructions from air vents. |
| Remote control not working | Dead batteries, remote out of range, obstruction between remote and unit. | Replace batteries. Ensure remote is within 10 feet and has a clear line of sight to the unit. |
| Flame effects not working | Unit not powered on, flame effect setting off. | Ensure unit is powered on. Activate flame effect setting. |
| Unusual noise | Minor fan noise (normal), internal obstruction. | Some fan noise is normal, especially when heating. If noise is excessive, turn off and unplug the unit, then contact customer support. |
8. Specifications
- Brand: R.W.FLAME
- Model Name: 850C3 (Item model number: RFH-5001L)
- Power Source: Corded Electric
- Product Dimensions: 3.86"D x 50"W x 18.11"H
- Material: Metal
- Finish Type: Painted
- Installation Type: Wall Mount / Recessed
- Heat Output: 750W & 1500W (1500 Watts Max)
- Special Feature: Adjustable Flame, Timer, Touch Screen, Remote Control
- Style: Modern
- Color: Black
- Room Type: Living Room (Suitable for various indoor spaces)
- Ventilation Type: Vent Free
- Heating Coverage: Up to 400 square feet
- Item Weight: 47.3 Pounds
- Orientation: Front-facing
- Burner Type: Electric
- UPC: 615855869322
- Manufacturer: R.W.FLAME
- Country of Origin: China
9. Warranty & Support
The R.W.FLAME Electric Fireplace comes with a Limited Warranty. For specific details regarding the warranty period and coverage, please refer to the warranty card included with your product or contact R.W.FLAME customer support.
- Returns: This product typically offers 30-day easy returns.
- Customer Support: For any questions, technical assistance, or warranty claims, please contact R.W.FLAME customer support through the seller's contact information or the official brand website.
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