1. Important Safety Information
Please read all instructions carefully before installation and operation of this electric fireplace. Failure to follow these instructions may result in electric shock, fire, or personal injury.
- Electrical Safety: Ensure the power outlet is properly grounded and rated for 120V AC, 60Hz. Do not overload the circuit.
- Placement: Maintain a minimum clearance of 3 feet (0.9 meters) from combustible materials such as furniture, curtains, bedding, paper, clothes, and other flammable items.
- Ventilation: Do not block air vents. Ensure proper airflow around the unit.
- Moisture: Do not install in damp or wet locations. Keep the unit away from water.
- Children and Pets: Keep children and pets away from the fireplace, especially when it is operating. The glass panel can become hot.
- Maintenance: Always disconnect power before cleaning or performing any maintenance.
- Damage: Do not operate the fireplace with a damaged cord or plug, or if the heater has malfunctioned or been dropped. Contact customer service for assistance.
2. Package Contents
Verify that all components are present and undamaged before proceeding with installation.
- Electric Fireplace Unit
- Remote Control
- Mounting Bracket (for wall-mount option)
- Crystal Ember Bed Media
- Instruction Manual
- Hardware Pack (screws, anchors)
3. Product Overview
The R.W.FLAME 36-inch electric fireplace offers both recessed and wall-mounted installation options. It features realistic flame effects, adjustable heat settings, and convenient control via a touch screen panel or remote control.
Image: Front view of the R.W.FLAME 36-inch electric fireplace, showcasing the flame display and included remote control.
The unit's ultra-thin design (3.86 inches deep) allows for versatile placement in various room configurations.
4. Installation
This electric fireplace can be installed as a recessed unit or wall-mounted.
4.1 Dimensions and Clearances
The overall dimensions of the fireplace are 3.86"D x 36"W x 18.11"H. For recessed installation, ensure the wall opening meets the specified requirements.
Image: Detailed diagram illustrating the front, side, and top dimensions of the fireplace, along with the required rear recess dimensions for installation.
The fireplace is designed to fit within 2x4 and 2x6 stud wall constructions. The inner screen width is 30.35 inches, suitable for wall openings between 31 and 35.2 inches wide.
4.2 Recessed Installation
- Prepare Wall Opening: Create a wall opening according to the rear dimension specifications provided in the manual and product diagrams. Ensure the opening is free of obstructions and electrical wiring.
- Electrical Connection: Ensure a grounded 120V AC outlet is available within the wall opening or nearby for the power cord.
- Insert Fireplace: Carefully slide the fireplace unit into the prepared wall opening.
- Secure Unit: Use the provided screws to secure the fireplace to the wall studs through the designated mounting holes.
Image: An R.W.FLAME electric fireplace seamlessly recessed into a wall, demonstrating a clean, integrated installation.
4.3 Wall-Mounted Installation
- Choose Location: Select a suitable wall location, ensuring adequate clearance from combustible materials and a nearby grounded 120V AC outlet.
- Install Mounting Bracket: Securely attach the provided mounting bracket to the wall studs using the appropriate hardware. Ensure the bracket is level.
- Hang Fireplace: Carefully lift the fireplace unit and hook it onto the installed mounting bracket.
- Secure Unit: Use the additional screws to secure the bottom of the fireplace to the wall, preventing accidental dislodgement.
Image: An R.W.FLAME electric fireplace mounted on a wall, illustrating a typical wall-mount installation in a modern room.
4.4 Heat Vent Operation
The fireplace features front-facing heat vents for efficient heat distribution. Ensure these vents are not obstructed.
Image: A diagram showing the heat vents at the top of the fireplace and the direction of air intake and outlet for heating.
4.5 Ultra-Thin Design
The updated design of this fireplace features a reduced depth of 3.86 inches, making it more compact and aesthetically integrated compared to previous models.
Image: A visual comparison highlighting the thinner profile of the current fireplace model (3.8 inches) compared to a previous 6-inch deep model.
5. Operating Instructions
The fireplace can be operated using the touch screen control panel on the unit or the included remote control.
5.1 Touch Screen Control Panel
The control panel is located on the front of the fireplace. Each icon corresponds to a specific function:
Image: A detailed diagram of the touch screen control panel, indicating buttons for Display, Heater, Flame Speed, Dimmer, Color B, Color A, Timer, and Power.
- Power Button: Turns the fireplace ON or OFF.
- Timer Button: Sets the automatic shut-off timer (1-8 hours).
- Color A Button: Adjusts the main flame color (12 options).
- Color B Button: Adjusts the flame bed color (12 options).
- Dimmer Button: Adjusts the flame brightness (5 levels).
- Flame Speed Button: Adjusts the flame movement speed (5 levels).
- Heater Button: Toggles between 750W, 1500W, and OFF heat settings.
- Display: Shows current settings or timer.
5.2 Remote Control
The remote control provides convenient operation from a distance. Ensure the remote has working batteries.
Image: A diagram of the remote control handset, showing buttons for Flame Color, Flame Bed Color, Dimmer, Heat, ON/OFF, Flame Speed, and Timer.
- ON/OFF: Powers the unit on or off.
- HEAT: Cycles through 750W, 1500W, and heat OFF.
- DIMMER: Adjusts flame brightness (L1 to L5). Press and hold for 6 seconds for sleep mode (all lights off).
- COLOR A: Changes main flame color (12 options). Press and hold for 6 seconds for automatic flame color change.
- COLOR B: Changes flame bed color (12 options). Press and hold for 6 seconds for automatic flame bed color change.
- FLAME SPEED: Adjusts flame movement speed (V1 to V5).
- TIMER: Sets the automatic shut-off timer (1-8 hours).
5.3 Flame Settings
Customize the visual ambiance with various flame and flame bed color options, brightness levels, and speeds.
- Flame Colors: Choose from 12 distinct flame colors.
- Flame Bed Colors: Choose from 12 distinct flame bed colors.
- Flame Speed: Select from 5 speed settings (V1 slowest to V5 fastest) to control the dynamic movement of the flames.
- Flame Brightness: Adjust the intensity of the flames with 5 brightness levels (V1 dimmer to V5 brighter).
Image: A visual representation of the five adjustable flame brightness levels, from dimmest to brightest.
5.4 Heat Settings
The fireplace provides supplemental zone heating for areas up to 400 square feet.
- 750W Mode: Lower heat output for milder warmth or energy saving.
- 1500W Mode: Higher heat output for quicker warming of the room.
5.5 Timer Function
The timer allows you to set the fireplace to automatically turn off after a specified duration, from 1 to 8 hours.
Image: A scene depicting a child sleeping peacefully near the fireplace, emphasizing the unit's low noise level (below 38dB) and the 1-8 hour timer function.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your electric fireplace.
- Cleaning: Always disconnect power before cleaning. Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners or sprays.
- Glass Panel: Clean the glass panel with a soft cloth and glass cleaner. Avoid harsh chemicals that may damage the finish.
- Air Vents: Periodically check and clean the air intake and outlet vents to ensure they are free from dust and debris, which can impede airflow and heating efficiency.
- Storage: If storing the fireplace for an extended period, ensure it is clean, dry, and stored in a safe location.
7. Troubleshooting
Refer to the following table for common issues and their potential solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power to the unit. | Check if the power cord is securely plugged into a working outlet. Verify the circuit breaker has not tripped. |
| No heat output. | Heater function is off or thermostat is set too low. | Ensure the heater function is activated via the control panel or remote. Increase the heat setting. Check for blocked air vents. |
| Remote control not working. | Dead batteries or obstruction. | Replace remote control batteries. Ensure there is no obstruction between the remote and the fireplace sensor. |
| Flames are not moving or are dim. | Flame speed or brightness settings are low. | Adjust flame speed and brightness settings using the control panel or remote. |
| Unit makes unusual noise. | Dust in fan or internal component issue. | Disconnect power and gently clean air vents. If noise persists, discontinue use and contact customer support. |
If the problem persists after attempting these solutions, please contact R.W.FLAME customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | R.W.FLAME |
| Model Name | RFH-3601L (836C3) |
| Product Dimensions | 3.86"D x 36"W x 18.11"H |
| Power Source | Corded Electric |
| Heat Output | 750W / 1500W |
| Heating Coverage | Up to 400 square feet |
| Material | Metal |
| Installation Type | Wall Mount, Recessed |
| Special Feature | Adjustable Flame (Color, Speed, Brightness), Timer, Touch Screen, Remote Control |
| Item Weight | 33 Pounds |
| UPC | 615855869445 |
| Manufacturer | R.W.FLAME |
9. Warranty and Support
This R.W.FLAME electric fireplace comes with a Limited Warranty. Please refer to the warranty card included in your package for specific terms and conditions.
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact R.W.FLAME customer support. Contact information can typically be found on the manufacturer's website or on the product packaging.