Product Overview
The Immergas Victrix Zeus 25 kW is a high-efficiency condensing boiler designed for both heating and domestic hot water production. This model, identified by part number 3.028381, is engineered for energy efficiency, contributing to significant energy savings. Its compact design and advanced features make it a reliable choice for modern heating systems.

A front-facing view of the white Immergas Victrix Zeus 25 kW condensing boiler, showing its compact design and the control panel located at the bottom.
Key Features:
- Victrix Zeus condenser 25 kW capacity.
- Designed for efficient heating and domestic hot water supply.
- Low energy consumption due to energy-saving cycle.
- Compact dimensions: 58 x 41 x 90 cm; 42 kg.
- Part number: 3.028381.
Setup and Installation
Installation of the Immergas Victrix Zeus 25 kW condensing boiler must be performed by a qualified and certified professional in accordance with all local and national regulations and safety standards. Improper installation can lead to serious hazards, including gas leaks, carbon monoxide poisoning, fire, or electric shock.
Pre-Installation Checks:
- Ensure the installation site meets all ventilation and clearance requirements.
- Verify the gas supply type and pressure are compatible with the boiler specifications.
- Confirm adequate electrical supply and grounding.
- Check the integrity of the flue system and ensure proper condensate drainage.
Mounting and Connections:
- Securely mount the boiler to a suitable wall structure using appropriate fasteners.
- Connect the gas supply line, ensuring all connections are leak-free and tested.
- Connect the heating flow and return pipes, and the domestic hot water inlet and outlet.
- Install the condensate drain line with proper slope to a suitable discharge point.
- Connect the flue system according to manufacturer guidelines and local codes.
- Perform electrical wiring, connecting power supply and control wiring as per the wiring diagram provided in the full installation manual.
After installation, a qualified technician must perform a commissioning process to ensure safe and efficient operation.
Operating Instructions
The Immergas Victrix Zeus 25 kW boiler is designed for user-friendly operation. Familiarize yourself with the control panel before use.
Control Panel Overview:
- Display Screen: Shows current status, temperature, and error codes.
- Heating Temperature Knob: Adjusts the central heating water temperature.
- Domestic Hot Water (DHW) Temperature Knob: Adjusts the hot water temperature for taps and showers.
- Mode Selector Button: Switches between heating only, DHW only, or heating + DHW modes.
- Reset Button: Used to reset the boiler after an error code appears.
Basic Operation:
- Power On: Ensure the boiler is connected to the power supply and the main power switch is in the 'ON' position.
- Select Mode: Use the mode selector button to choose your desired operation (e.g., heating and hot water).
- Set Temperatures: Adjust the heating and DHW temperature knobs to your preferred settings. Recommended heating temperature is typically between 60-80°C, and DHW between 40-55°C.
- System Pressure: Regularly check the system pressure gauge. It should typically be between 1.0 and 1.5 bar when the system is cold. If the pressure is too low, consult the full manual for instructions on repressurizing or contact a qualified technician.
- Shutdown: To turn off the boiler, switch the main power switch to the 'OFF' position. For extended periods of inactivity (e.g., summer), it is recommended to turn off the boiler and drain the system if there is a risk of freezing.
For advanced settings, timer programming, or external control integration, refer to the comprehensive user manual provided with the product.
Maintenance
Regular maintenance is crucial for the safe, efficient, and long-lasting operation of your Immergas Victrix Zeus 25 kW boiler. All maintenance and servicing should be carried out by a qualified and certified heating engineer.
User Checks (Monthly/Quarterly):
- Visual Inspection: Check for any visible leaks, corrosion, or unusual noises.
- Pressure Check: Monitor the system pressure gauge. It should remain within the recommended range (typically 1.0-1.5 bar when cold).
- Ventilation: Ensure that all ventilation openings around the boiler are clear and unobstructed.
Professional Servicing (Annually):
An annual service by a Gas Safe registered (or equivalent national standard) engineer is mandatory to maintain warranty validity and ensure safe operation. A typical service includes:
- Cleaning of the heat exchanger and burner.
- Checking and adjusting gas pressure.
- Testing of safety devices and controls.
- Inspection of the flue system for blockages or damage.
- Checking and topping up the expansion vessel pressure.
- Testing for carbon monoxide emissions.
- General inspection of all components for wear and tear.
Keep a record of all service dates and any work performed.
Troubleshooting
This section provides guidance for common issues you might encounter. For complex problems or if you are unsure, always contact a qualified heating engineer.
| Problem | Possible Cause | Solution |
|---|---|---|
| No heating or hot water | Low system pressure; Boiler lockout/error code; Thermostat issue; No gas supply. | Check pressure gauge (repressurize if low); Check display for error codes and try reset; Verify thermostat settings; Ensure gas supply is on. If problem persists, contact technician. |
| Boiler making unusual noises (e.g., banging, gurgling) | Air in the system; Limescale build-up (kettling); Pump issue. | Bleed radiators to remove air; For kettling or pump issues, contact a qualified engineer for inspection and power flushing if necessary. |
| Boiler leaking water | Loose connection; Faulty component (e.g., pump seal, pressure relief valve); Corrosion. | Immediately turn off the boiler and water supply. Contact a qualified engineer for urgent repair. |
| Error code displayed | Specific fault detected by the boiler's internal diagnostics. | Note the error code. Refer to the full user manual for a list of error codes and their meanings. Try pressing the reset button. If the error persists, contact a qualified engineer, providing them with the error code. |
Important: Never attempt to repair the boiler yourself if you are not qualified. Always prioritize safety and consult a professional.
Specifications
| Attribute | Value |
|---|---|
| Manufacturer | Immergas |
| Part Number | 3.028381 |
| Product Dimensions | 58 x 41 x 90 cm |
| Item Weight | 42 kg |
| Model Number | 3028381 |
| Color | White |
| Number of items in package | 1 |
| Batteries included? | No |
| Batteries required? | No |
| ASIN | B07V9YC46N |
| First Available Date | 12 February 2020 |
Warranty and Support
For specific warranty terms and conditions, please refer to the documentation provided with your Immergas Victrix Zeus 25 kW boiler at the time of purchase. Typically, manufacturers offer a standard warranty period, which may be extended if the boiler is serviced annually by a qualified engineer.
Return Policy:
- This product typically has a 30-day return policy for refund or replacement, subject to the seller's terms and conditions.
Customer Support:
If you require technical assistance, have questions about your boiler's operation, or need to schedule a service, please contact Immergas customer support or your authorized Immergas dealer. Ensure you have your boiler's model number (3028381) and serial number ready when contacting support.
For professional installation and servicing, always choose a certified and reputable heating engineer.





