1. Introduction
Thank you for choosing the KoolMore RIF-2D-GD Commercial Upright Double Door Stainless Steel Freezer. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new appliance. Please read this manual thoroughly before use and retain it for future reference.
2. Safety Information
WARNING: To reduce the risk of fire, electric shock, or injury, follow these basic precautions:
- Ensure the freezer is properly grounded.
- Do not operate the freezer with a damaged cord or plug.
- Do not use extension cords or ungrounded (two-prong) adapters.
- Unplug the freezer before cleaning or performing any maintenance.
- Keep ventilation openings clear of obstruction.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- This appliance is intended for commercial use only.
3. Product Overview
The KoolMore RIF-2D-GD is a 47-cu. ft. commercial upright freezer designed for optimal food and drink storage in various commercial settings.
3.1 Key Features
- Commercial Glass Door Freezer: Provides ample storage ideal for self-serve kiosk spaces in coffee shops, cafes, supermarkets, grocery stores, restaurants, and delis.
- Versatile, Accessible Storage Shelves: Features 6 heavy-duty, PVC-coated storage shelves that are fully adjustable for organizing various items.
- Clean Stainless-Steel Craftsmanship: Interior and exterior constructed from premium stainless steel, with clear, high-quality glass doors for a sleek design.
- Electronic Temperature Control: Maintains safe food temperatures ranging from -8°F to 0°F, with easy adjustment and defrost frequency settings for a frost-free environment.
- Environmentally Friendly and Energy Efficient: Utilizes HYDRO-CARBON R290 refrigerant for efficient operation.
3.2 Product Images




3.3 Product Videos
Commercial Stainless-Steel Upright Freezer Overview
This video provides a detailed overview of the KoolMore Commercial Stainless-Steel Upright Freezer, highlighting its features and benefits for commercial use.
KoolMore Commercial Kitchen Equipment
This video showcases the broader range of KoolMore commercial kitchen equipment, demonstrating the brand's commitment to quality and practical solutions for food service professionals.
4. Setup and Installation
4.1 Unpacking
Carefully remove all packaging materials. Inspect the freezer for any shipping damage. Report any damage immediately to your carrier and dealer.
4.2 Placement
Place the freezer on a strong, level surface capable of supporting its weight (approximately 513 pounds when empty, more when loaded). Ensure adequate ventilation around the unit. Maintain at least 6 inches of clearance from walls and other appliances for proper airflow.


4.3 Electrical Connection
The freezer requires a dedicated 115 Volts electrical outlet. Ensure the electrical supply matches the requirements listed on the product's rating label. Do not overload the circuit.
4.4 Initial Cleaning
Before first use, clean the interior and exterior of the freezer with a mild detergent and warm water. Wipe dry thoroughly.
5. Operating Instructions
5.1 Powering On
Once the freezer is in its desired location and connected to power, locate the power switch on the control panel and turn it ON. The digital display will illuminate.

5.2 Temperature Control
The electronic temperature control allows you to set the desired temperature within the range of -8°F to 0°F. Use the UP and DOWN arrows on the digital controller to adjust the temperature. Allow several hours for the freezer to reach the set temperature before loading products.
5.3 Loading the Freezer
Arrange products on the adjustable shelves to allow for proper air circulation. Do not block the internal air vents. Overloading the freezer can impede performance.
5.4 Interior Lighting
The freezer is equipped with LED interior lighting. Use the dedicated light switch on the control panel to turn the lights ON or OFF as needed.
6. Maintenance
6.1 Cleaning
Regular cleaning is crucial for optimal performance and hygiene. Always unplug the freezer before cleaning.
- Interior: Clean the interior surfaces, shelves, and door gaskets regularly with a mild, non-abrasive detergent and warm water. Rinse with clean water and dry thoroughly.
- Exterior: Wipe down the stainless steel exterior with a soft cloth and a stainless steel cleaner. Avoid abrasive cleaners or scouring pads.
- Glass Doors: Use a glass cleaner for the glass doors.
6.2 Defrosting
This freezer features an automatic defrost system. While manual defrosting is not typically required, ensure the defrost frequencies are set appropriately via the electronic temperature control to prevent excessive frost buildup.
6.3 Shelf Adjustment
The PVC-coated shelves are adjustable. To reposition a shelf, remove all items, lift the shelf, and re-insert it into the desired slots on the interior shelf supports. Ensure the shelf is level and securely seated before reloading.
7. Troubleshooting
Before contacting customer service, please check the following common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Freezer not operating | No power to the unit; Power switch OFF; Circuit breaker tripped. | Check power supply, ensure plug is secure; Turn power switch ON; Reset circuit breaker. |
| Temperature is too high | Thermostat set too warm; Door left open; Excessive door openings; Condenser coil dirty; Overloaded with warm product. | Adjust thermostat to a colder setting; Ensure doors are closed properly; Reduce frequency of door openings; Clean condenser coil; Allow time for new product to cool. |
| Excessive noise | Freezer not level; Loose parts; Fan motor issue. | Adjust leveling feet/casters; Check for loose components and tighten; Contact qualified service technician if fan motor is suspected. |
| Excessive frost buildup | Door gasket not sealing properly; Excessive humidity; Defrost cycle issue. | Check and clean door gaskets; Ensure doors close completely; Contact service if defrost cycle is not functioning. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | RIF-2D-GD |
| Capacity | 47 Cubic Feet |
| Product Dimensions (D x W x H) | 53.9" x 32.2" x 82.4" |
| Item Weight | 513 Pounds |
| Voltage | 115 Volts |
| Temperature Range | -8°F to 0°F |
| Defrost System | Automatic |
| Installation Type | Freestanding |
| Finish Type | Stainless Steel |
| Door Material Type | Glass |
| Refrigerant | HYDRO-CARBON R290 |
9. Warranty and Customer Support
KoolMore products are designed for durability and performance. For warranty information, technical assistance, or to order replacement parts, please contact KoolMore customer service. Keep your purchase receipt and model number handy for faster service.
Visit the KoolMore Store on Amazon for more information and product offerings.





