Veken Replacement Pump for Cat Water Fountain User Manual

1. Product Overview

The Veken Replacement Pump is designed specifically for the 84oz/2.5L Veken Cat Water Fountain. This submersible pump ensures quiet operation and a long lifespan, providing a continuous flow of fresh water for your pet. It comes with a power adapter and a 6-foot power cable for convenient setup.

Image 1.1: Veken Replacement Pump with Adapter and Power Cable.

2. Compatibility

This replacement pump and its accompanying adapter are ONLY compatible with the Veken 84oz/2.5L Pet Fountain. Using it with other fountain models or non-original adapters may result in improper function or damage.

Compatibility chart for Veken pumps and fountains

Image 2.1: Compatibility chart showing the Veken 84oz/2.5L Pet Fountain as compatible with this pump.

Veken pump with two Veken 84oz/2.5L pet fountains

Image 2.2: The replacement pump shown with two Veken 84oz/2.5L pet fountains, indicating its intended use.

3. Features

Ultra Quiet Operation: Designed for minimal noise, operating at less than 40dB.
Long Lifespan: Engineered for extended durability, with a lifespan exceeding 20,000 hours.
Low Power Consumption: Efficient 2W power usage.
Secure Installation: Equipped with 4 strong suction cups for stable placement within the fountain.
UL Certified Adapter: For the safety of you and your pets, please use the original Veken adapter (UL certified). The applicable voltage is 100-240V.

Veken pump features: 2W Low Consumption, Long Life Span, Ultra Silent

Image 3.1: Visual representation of the pump's key features: low power consumption, long lifespan, and ultra-quiet operation.

Bottom view of Veken pump showing four suction cups

Image 3.2: The underside of the pump, highlighting the four strong suction cups for secure placement.

4. Package Contents

Your Veken Replacement Pump package includes the following items:

1 x High-Quality Water Pump (Model: DR-DC160)
1 x Power Adapter (UL Certified, Input Voltage: AC 100-240V)

Veken pump and adapter with 6 ft power cord

Image 4.1: Contents of the package, showing the pump with its 6-foot power cord and the power adapter.

5. Setup

Follow these steps to set up your Veken Replacement Pump:

Ensure your Veken 84oz/2.5L Pet Fountain is clean and dry before installation.
Place the pump securely at the bottom of the fountain's reservoir using its suction cups.
Connect the pump's power cable to the provided power adapter.
Route the power cable through the designated opening in the fountain, ensuring it does not interfere with water flow or fountain assembly.
Fill the fountain with clean water to the recommended level (between MIN and MAX marks).
Plug the power adapter into a suitable electrical outlet.

6. Operating

Once set up, the Veken Replacement Pump operates continuously to circulate water in your pet fountain. Ensure the water level is always above the minimum mark to prevent the pump from running dry, which can shorten its lifespan.

The pump is designed for ultra-quiet operation, providing a peaceful environment for your pets.

7. Maintenance

Regular cleaning is crucial to extend the life of your Veken pump and ensure optimal performance. It is recommended to clean the pump every 2 weeks.

Cleaning Procedure:

Unplug the fountain from the power outlet.
Remove the pump from the fountain.
Disassemble the pump by removing the pump cover and impeller cap.
Carefully remove the impeller.
Clean all parts (pump cover, impeller cap, impeller, and pump body) thoroughly with water and a small brush to remove any hair, debris, or mineral buildup.
Rinse all components under running water.
Reassemble the pump, ensuring all parts are securely in place.
Place the cleaned pump back into the fountain.

Diagram showing disassembly of Veken pump for cleaning

Image 7.1: Exploded view of the pump showing the pump cover, impeller cap, and impeller for easy cleaning.

Note: Many issues with pumps not working are due to lack of cleaning. 99% of returned pumps can be reused after proper cleaning. Regular maintenance can extend the pump's life to 1.5-2 years.

8. Troubleshooting

If your Veken Replacement Pump is not functioning as expected, please refer to the following common issues and solutions:

Problem	Possible Cause	Solution
Pump not working / No water flow	Power outage or loose connection. Pump is clogged with hair or debris. Impeller is stuck or damaged. Insufficient water level.	Check power connection and outlet. Perform thorough cleaning of the pump (refer to Section 7). Inspect impeller for damage; if damaged, contact support. Ensure water level is above MIN mark.
Weak water flow	Pump is partially clogged. Water level is too low.	Clean the pump thoroughly (refer to Section 7). Add water to the fountain.
Pump is noisy	Pump is running dry. Debris inside the pump. Pump not seated properly.	Add water to the fountain. Clean the pump (refer to Section 7). Ensure pump is securely placed with suction cups.

9. Specifications

Attribute	Detail
Brand	Veken
Model Number	DR-DC160
Product Dimensions	1.8"L x 1.7"W x 1.8"H
Item Weight	5.9 ounces
Voltage	240 Volts (Adapter: 100-240V)
Power Source	AC
Material	Plastic
Style	Submersible
UPC	696177814863

Image 9.1: Dimensions of the Veken Replacement Pump.

10. Warranty & Support

For warranty information, product support, or any inquiries regarding your Veken Replacement Pump, please contact Veken customer service directly. Refer to the contact information provided with your original product packaging or visit the official Veken website.

Veken is dedicated to providing high-quality products and excellent customer service.

Veken DR-DC160